systematicHR
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Leading Practices versus Best Practices
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Lexy Martin tweeted a link a few months back around using the term “leading practices” and banishing the term “best practices” from our vocabularies. I’ve been trying to use…
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Users First, Company Second
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I feel like I always talk about change management and adoption. When implementing a new system, I can definitely say that over the last few years I’ve seen a…
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Process Excellence – Push it forward
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What defines process excellence? There are probably (at least) two parts of the equation. Efficiency is the most obvious, as people reengineer processes to make them faster and cheaper. …
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Great Individual Contributors <> Great Leaders
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I hate taking things from the sports world because other than the occasional job, riding my bike more than I should and watching the Boston Celtics in the post-season,…
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Consulting Models
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I was actually asked by a client recently to increase the scope of my project – or at least the staffing model we were using. There are a more…
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Defining Mobility
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Talent is actually pretty tricky. We seem not only to have problems defining talent and talent application components, but we seem to not know what some of those components…
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The Shift to Engagement
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I was reading a post on 2010 (originally attributed to Joyce Gioia, but without a link). ((Quick note to my fellow bloggers, Even though I don’t always link, I…
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Change Management, HR Service Delivery, HR Strategy, HR Technology, Implementation, Service Delivery, Vendors
Support versus Change, Evolution versus Revolution
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Jacob Morgan wrote a piece about adoption a while back, and he had a pretty interesting concept around supporting business process as opposed to change management. This is really…
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Strategy in 4 Words – I Don’t Like It
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There has been a blog circulating on HBR.com that I had to think long and hard about. At the core, it’s a simple philosophy: “minimize evil, maximize good.” ((Haque,…
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The Error of Operational Reports
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Julian had a childhood friend named Lucy. One day, he came home with one of those kindergarten drawings with a little girl and diamonds and presented it to his…
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David Zinger 3 Words Follow-up
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3 Words Follow-up to yesterday’s post written by David Zinger. I am so pleased you took so much away from 3 little words. It makes me feel stronger than…
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Branding and the 3-word Theme
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I was checking out David Zinger’s twitter page and noticed his 2009 3-word theme. They are “Authentic, Connections, Engage.” A part of me wants a 5 page manifesto on…
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System of Record: Everything in its Place
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I’m sitting on a plane (delayed of course for 4 hours) thinking about the people around me. I have the fabulous exit row seat on the A319 where there…
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Salary and Benefits are NOT Engagement Tools
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So you’re thinking about getting married. You go out and buy a ring with a diamond in it, you figure out a romantic place to ask, and then you…
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The Vendor Demo Test Drive
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I must say that Jim Holincheck wrote a quite persuasive piece a couple months ago on why vendor scripted demos will go away. In today’s environment of SaaS applications,…
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UFO’s: Unfinished Objects
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I’m not sure who first coined the term “shelfware.” Most of our IT departments have all sorts of stuff we have purchased that we intend to implement but just…
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Implementation and the “Personal Win”
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We always end up talking about employee adoption whenever we are implementing anything whether it’s technology, process or anything else. When we talk about adoption, we’re really talking change…