sjeong

Stephen B. Jeong, is currently the Managing Director of Waypoint People Solutions - www.waypointps.com, a human capital consulting firm that focuses on high precision employee diagnostic surveys using cutting-edge measurement technology and methodologies. He holds Ph.D. in Industrial-Organizational psychology from the Ohio State University and has been advising private, public, and government organizations since 2000. He can be reached at stephen.jeong@waypointps.com.

Web Site: http://www.waypointps.com
Jabber/Google Talk: weswu


Survey Design 101 – Part 2: Which questions should I keep or drop?

January 28, 2010

Guest Author:  Stephen B. Jeong, Ph.D. In Part 1 of Survey Design 101, we discussed two broad topics related to survey design – choosing the right topics and creating quality questions.  Survey design (or questionnaire development), however, is not complete until you can show that all or most of the redundant questions have been...
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Employee Selection and Workforce Diversity: Are Current Tools Up To The Task?

January 19, 2010

Guest Author:  Stephen B. Jeong, Ph.D. Hispanics, African Americans, Asians and Native Americans now constitute more than one-third of the U.S. population. By 2042, they are projected to make up nearly one-half of all Americans.  Given these rapidly changing demographics—and consequently, the rapidly changing U.S. marketplace—many organizations are recognizing that workplace diversity is a...
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Employee Engagement Surveys – Cost-cutting strategy when using a vendor

December 15, 2009

Guest Author:  Stephen B. Jeong, Ph.D. Those of you in smaller organizations who have worked in HR/OD for even just a few years are sure to be familiar with organizational surveys. You then also know – depending on the size and complexity of the organization – how costly this effort can be when you...
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Survey Design 101 – Part 1: What to Ask and How

December 3, 2009

Guest Author:  Stephen B. Jeong, Ph.D. It’s time for that annual “all-hands” annual employee survey!  You’re charged with going to your employees and asking “how are we (as a company) doing?” Putting together a set of survey questions may seem fairly intuitive – and it is… for the most part.  However, there are at...
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Leadership Competency Design – Five most common mistakes

November 4, 2009

Guest Author:  Stephen B. Jeong, Ph.D. Designing and using a set of reliable and valid leadership competencies is critical for organizations seeking to go from point A to point B.  Leadership competencies are essentially an ideal profile specifying the types of skills, knowledges, and behavioral traits you want your leaders to possess, and therefore,...
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Normative Data for Employee Surveys – Worth the Spend?

October 28, 2009

Guest Author:  Stephen B. Jeong, Ph.D. As a child, whenever I would screw up, my mother always said, “Why can’t you be more like Billy?”  Billy was a straight-A student who excelled in every sport with which he was involved – an all-around “wunderkind” who could do no wrong.  Needless to say, I didn’t...
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