Service Delivery
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Change Management, Collaboration, Communications, Governance, HR Service Delivery, HR Strategy, HR Technology, Implementation, Service Delivery
The Evolution of Standardization
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So my wife has been on a homemade donut kick lately. That’s right, every weekend I get to sample another dozen donuts. Those of you who read often know…
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A Star Trek User Experience
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One of my favorite all time scenes in movies is in Star Trek 4 (They Voyage Home). Scotty and McCoy are hunting a local professor to get some plexy…
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Communications, Engagement, Governance, HR Service Delivery, HR Strategy, HR Strategy and Technology, Service Delivery
Global or Regional: HR Service Delivery Should Always Be Perfect
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I’ll admit it. I fly United. I also know that everyone hates them, but I actually don’t. In fact, I’d fly United over any other carrier in the US…
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Branding, Change Management, Communications, HR Service Delivery, HR Strategy, HR Technology, Implementation, Portal, Service Delivery
Dysfunctional Self Service
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So I’ve been away for a year and I’ve let this website go a little bit. (I just started back up in September) I mean, if you click on…
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Engagement, HR Service Delivery, HR Strategy, HR Strategy and Technology, HR Technology, Innovation, Service Delivery
Strategy without Technology is Stupid
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As of about 2003, I don’t think I could live my life without my devices. Back then it was the blackberry and laptop. Now it’s my Android phone, iPad…
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Change Management, Collaboration, Communications, Engagement, Functional, HR Service Delivery, HR Strategy, HR Technology, Service Delivery, Web 2.0
I Can Finally Buy My Dad a Smart Phone
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Just a couple years ago, my parents came back to the US after years of being overseas missionaries. They have been in Siberia, on a random island in the…
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HRaaS
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Every now and then I think I have a thought that is pure genius. This is not one of them. Instead, every now and then I have a thought…
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Absurdity (Parental Advisory)
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I love San Francisco. It’s a great city to live in, with lots of food, plenty to do, and great places to ride a bike. It also happens to…
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Ruling the Road
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“OMG Wes, how far can you take this theme?” I’m a firm believer that offensive driving is good defensive driving. That’s not to say I’m a jerk on the…
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Rules of the Other Road
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The other road? What other road? The skinny 2-wheeled road of course. Here is the idea: for a cyclist to be safe when you are cruising down the road…
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Rules of the Road
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Every time I go to another country, I’m amazed at how tame driving in the US actually is. People here obey lane laws, there is a fairly strict code…
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Enterprise Solutions, HR Technology, Innovation, Point Solutions, Portal, Service Delivery, Vendor Mgmt, Web 2.0
The Technology Does Not Sell
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Years ago, there is a motorola executive was speaking to a group of students. He asks the students to answer a couple of simple questions, “who among you owns…
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The Lowest Common Denominator
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I’ve been trying to sell people on the Google Android operating system for smart phones lately. I’m not sure that it’s really about the Android versus the iPhone for…
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Extending HR
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I tend to buddy up taxi drivers. No, it’s not that I think they are fascinating to talk to, I have much more mundane reasons. I’m so obsessive about…
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Screen Flicker and End User Annoyances
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There has been so much publicity around e-readers and the Apple iPad lately. In truth, I’m totally captivated by both of these technologies, but have not jumped in the…
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Up In The Air – Boarding Theory
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Many of the people I know have watched a film called “Up in the Air.” Indeed, I suppose it was a popular file garnering several Oscar nominations. (I have…
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Leading Practices versus Best Practices
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Lexy Martin tweeted a link a few months back around using the term “leading practices” and banishing the term “best practices” from our vocabularies. I’ve been trying to use…
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Change Management, HR Service Delivery, HR Strategy, HR Technology, Implementation, Service Delivery, Vendors
Support versus Change, Evolution versus Revolution
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Jacob Morgan wrote a piece about adoption a while back, and he had a pretty interesting concept around supporting business process as opposed to change management. This is really…
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Staffing for Global IT Models
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I often get the question about how to deploy HR technology services. People still seem to be in love with discovering the “best practices” in the industry, not realizing…