HRaaS

Every now and then I think I have a thought that is pure genius. This is not one of them. Instead, every now and then I have a thought that

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Merge, Outsource, Re-merge

Imagine this. You’re fixing your house, and you take down a few walls to reconfigure how the place looks – it’s a bit more open, you can see more, put

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Lack of Use

It’s been a while since I was on a bike.  All for good reasons, I haven’t actually been home in about 3 weeks.  I mean, you do need to have

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HRO has seemed dead for at least a couple of years now.  A couple years ago it was almost all I was writing about, and there were mega deals to

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I haven’t written about HRO for a very long time.  Part of it could be just my simple disillusionment of the space.  The outsourcing of payroll and benefit transactions make

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We’ve long talked about the large HRO organizations trying to go after the middle market.  After all, how many companies out there can afford a 10 year contract valued at

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Jason Corsello recently posted a great analysis of the state of HRO.  His take is that the industry is on it’s 3rd generation of development, and the description of these

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I’ve always been fascinated by HRO and it’s been a constant topic here on systematicHR since the beginning.  While it certainly would seem to make sense that sharing resources across

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With the next generation of HR BPO taking shape, companies are learning from past mistakes and employing new conventional wisdom around the process of migrating to an HR BPO solution.

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In case you missed it, HRO Today recently reported the following: “A former president of national accounts at competitor ADP, Jay C. Rising, 50, has been named president of Hewitt’s

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Who’s paying attention?  Did the value of HRO deals go down in 2006?  Sure, there were much fewer $1B deals, but what was the cause of that?  Were there overall

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Because much of my practice focuses on helping companies and HRO providers improve the outsourcing relationship for cost, quality and service levels, in my job I see many broken HRO

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Jason asks if we can just get past the HRO profit (loss) thing.   I think he’s right.  What’s important in the equation is not if the HRO’s are making money

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In March of 2006, a study by Forrester Research was released which ranked ExcellerateHRO as a “Leader” among HR BPO providers.  Excuse me?  I mean who were these guys?  Anyone

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Next in our “How did they get here” series, I take a look at ADP, perhaps the most acquisitive organization in the payroll / HR / benefits space.  As such,

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The success rate of HRO contracts is bad to dismal. That isn’t to say that companies are not saving money, or that vendors are providing bad service levels. But often,

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It’s interesting that only several vendors hold a large majority of the market share in the HRO world – almost an 80/20 rule.  If you look at the top 3

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There is a lot of debate when companies enter into HRO contracts about how much best practice a HRO vendor can bring to the table. There is also much conversation

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The other day I was trying to remember what happened to a company in the benefits administration space I used to deal with quite regularly.  Of course, as been happening

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I’ve debated HRO definitions here before.  Is HRO any type of human resources outsourcing even if it’s just payroll to ADP?  Or does HRO mean full BPO for HR functions

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