I once worked for an organization where feedback was deemed as critical to the success of any project. In this case, these projects were sales cycles, but the general principle

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As part of the other systematic’s (Systematic Viewpoints” series on social media: Best practice #3: Collaboration requires a balance of freedom and governance to thrive. ((Systematic Viewpoints, September 11, 2007.

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Best Practice #2: Show direct business value by aligning social computing to real-world work. ((Systematic Viewpoints, September 11, 2007. “Social media in the enterprise – best practice #2.”)) The other

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“Training is now going to employees rather than the other way around.”  ((Gronstedt, Anders.  June 2007.  “Employees Get and Earful.”  HBR June 2007, Pg 26)) A few months ago I

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The May 2007 issue of HBR gives us a broader view of employee engagement and defines some of the contributors for it.  Not surprisingly, employee engagement is not made up

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We seem to want real time everything.  We schedule meetings when and where the most of us can be together in the same room.  When that fails, we schedule conference

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I’m not usually very interested in mainstream work technologies from the standpoint of systematicHR.  However, I was listening to yet another ZDnet interview with a CIO (this time with Ray

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I’ve been thinking about how would could both communicate through podcasts. Certainly there are the obvious applications. If you do a corporate meeting, why not record it and make it

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The advent of virtual communities and their influence on shaping the workforce in undeniable.  What started ages ago with people talking over the phone but perhaps never meeting has turned

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Hewitt has a lovely article in their Hewitt Magazine Online entitled “The Science of Customer Experience.” ((Volume 9 Issue 2. Retrieved from www.hewitt.com on December 18, 2006.)) While I’m really

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The actual drivers for change don’t often make headlines.  We talk about FUD (fear, uncertainty, doubt) and we talk about hour tactics of communications and training programs, but to really

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So what are the right expectations for a millennial just entering toe workforce? Ryan states “I find that managers are not giving me the appropriate guidance necessary for me to

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This wasn’t supposed to be a series. Both the Recruiting Animal and “Ryan” have brought up interesting points that I’d like to comment on. Is it possible that all of

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There was a fair amount of conversation regarding this “millennial” generation last week, some of it controversial and with minor disagreement. There doesn’t seem to be differences in that we

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I’ve spent a lot of time trying to understand what I’ve been calling the millennials, others have been calling Gen Y. I think we all understand that there’s a significant

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The other day I was visiting a client site and was struck by how recent financial difficulties experienced by the client had impacted the workforce. As part of my job,

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Information Architects put out a list of their top 50 websites and what factors made them successful. I particularly like IA’s tagline of “Interface Design is Brand Design.” As you

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I had a bit of a humorous moment as I was reading this article from Mercer.com. While besides the point of this post, the Mercer page starts out saying: The

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Over the last couple days I posted some basic reactions to WorkUSA’s research on employee engagement. Today, I’d like to continue with some reactions to the rest of their “key

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I found on the Watson Wyatt site a WorkUSA research paper that WW looks to have sponsored.  In the “WorkUSA® 2006/2007: Debunking the Myths of Employee Engagement, Executive Summary,” WorkUSA

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