Communications
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The Fear of Feedback
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I once worked for an organization where feedback was deemed as critical to the success of any project. In this case, these projects were sales cycles, but the general…
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Social Media Best Practice #3
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As part of the other systematic’s (Systematic Viewpoints” series on social media: Best practice #3: Collaboration requires a balance of freedom and governance to thrive. ((Systematic Viewpoints, September 11,…
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Social Media Best Practice #2
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Best Practice #2: Show direct business value by aligning social computing to real-world work. ((Systematic Viewpoints, September 11, 2007. “Social media in the enterprise – best practice #2.”)) The…
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Video iPods in Training
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“Training is now going to employees rather than the other way around.” ((Gronstedt, Anders. June 2007. “Employees Get and Earful.” HBR June 2007, Pg 26)) A few months ago…
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Understanding the Contributors to Employee Engagement
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The May 2007 issue of HBR gives us a broader view of employee engagement and defines some of the contributors for it. Not surprisingly, employee engagement is not made…
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Asynchronous Communications, HR 2.0 and the Future of Work
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We seem to want real time everything. We schedule meetings when and where the most of us can be together in the same room. When that fails, we schedule…
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Generation Y Mobile Technology: The Future of Work
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I’m not usually very interested in mainstream work technologies from the standpoint of systematicHR. However, I was listening to yet another ZDnet interview with a CIO (this time with…
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Great HR Podcast Ideas
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I’ve been thinking about how would could both communicate through podcasts. Certainly there are the obvious applications. If you do a corporate meeting, why not record it and make…
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Virtual versus Physical Communities
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The advent of virtual communities and their influence on shaping the workforce in undeniable. What started ages ago with people talking over the phone but perhaps never meeting has…
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Quantifying the Customer Experience
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Hewitt has a lovely article in their Hewitt Magazine Online entitled “The Science of Customer Experience.” ((Volume 9 Issue 2. Retrieved from www.hewitt.com on December 18, 2006.)) While I’m…
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Understanding Change Drivers in Change Management
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The actual drivers for change don’t often make headlines. We talk about FUD (fear, uncertainty, doubt) and we talk about hour tactics of communications and training programs, but to…
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Communicating with a Millennial (Part 4: The Transition to Work)
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So what are the right expectations for a millennial just entering toe workforce? Ryan states “I find that managers are not giving me the appropriate guidance necessary for me…
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Communicating with a Millennial (Part 3: Getting to Know You)
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This wasn’t supposed to be a series. Both the Recruiting Animal and “Ryan” have brought up interesting points that I’d like to comment on. Is it possible that all…
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Communicating with a Millennial (Part 2: Dubs needs friends)
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There was a fair amount of conversation regarding this “millennial” generation last week, some of it controversial and with minor disagreement. There doesn’t seem to be differences in that…
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Communicating with a Millennial
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I’ve spent a lot of time trying to understand what I’ve been calling the millennials, others have been calling Gen Y. I think we all understand that there’s a…
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Employee Morale and Uncertainty
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The other day I was visiting a client site and was struck by how recent financial difficulties experienced by the client had impacted the workforce. As part of my…
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Employee Self Service – Lessons From Web Design
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Information Architects put out a list of their top 50 websites and what factors made them successful. I particularly like IA’s tagline of “Interface Design is Brand Design.” As…
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Required Skills for HR Transformation
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I had a bit of a humorous moment as I was reading this article from Mercer.com. While besides the point of this post, the Mercer page starts out saying:…
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Myths of Employee Engagement: Part 3
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Over the last couple days I posted some basic reactions to WorkUSA’s research on employee engagement. Today, I’d like to continue with some reactions to the rest of their…
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Myths of Employee Engagement: Part 1
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I found on the Watson Wyatt site a WorkUSA research paper that WW looks to have sponsored. In the “WorkUSA® 2006/2007: Debunking the Myths of Employee Engagement, Executive Summary,”…