TCO
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Deception and Selling Your Data
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US President Obama is a Muslim, right? Raised in Kenya, he’s a Mau Mau sympathizer, and actually not even a US citizen (masterfully covered up I must add). Apparently…
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Large Investments in Technology
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Perhaps I’m just a nerd, but I’ve been following the developments of the Hadron Collider for a while now. In terms of physics, there have been many theories abounding,…
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HRIS Support
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Computer Economics does a survey about the TCO of IT support for ERP applications. While the executive summary is almost totally useless, it’s obvious that in HR, HRIS support…
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The Self Service Experience
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Every vendor you ever meet will tell you how much time and money your organization will save by implementing self service tools and workflow automation. It’s definitely true that…
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When the ROI Does Not Equal BS
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Colin had an article that I loved about ROI. I’ve long since abandoned ROI for TCO and my compatriot Donald Glade I’m sure has similar feelings. You shave a…
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Required Skills for HR Transformation
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I had a bit of a humorous moment as I was reading this article from Mercer.com. While besides the point of this post, the Mercer page starts out saying:…
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The ROI of Sales Incentives
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Online Conversion recently referenced a great study from Northwestern University that surveyed the economic impact of $1 trillion of sales incentives annually. What does not work as well as…
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100% Claims Audits Revisited
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Nearly one year ago, Double Dubs graciously asked me to be a regular contributor on this most amazing blog of his. I think all of us can agree that…
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A Technological Approach to Claims Audit
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The last two weeks I wrote about the ineffectiveness of traditional claims audit and the inherent conflict of interest some companies face when they perform such audits. This week…
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SAP Customers are More Profitable… or Not
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So I don’t actually subscribe to any of the advertising hype that says you’ll be significantly more profitable one way or another if you’re running SAP instead of Oracle…
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TCO: Measuring Risk
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In a prior post I wrote about the Total Cost of Ownership (“TCO”) in the context of risk. Today I would like to write about techniques to measure the…
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Building your own HRMS
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About 5 years ago, Qualcomm in San Diego was presenting at various meetings nad user groups to show off the employee self service module they had built in-house. At…
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TCO in the Context of Risk
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Many regular readers of SystematicHR know that I conducted a Total Cost of Ownership study to determine the cost of benefits administration. The results were released last December. Double…
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TCO and the Line Manager
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In the jobs I had before I started my own business, I always felt an important part of my responsibility was to develop the people who reported to me….
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TCO: A Case Study
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Some time ago, a fortune 500 company acquired another fortune 500 company. At the time, the acquiring company was a PeopleSoft shop for payroll and HRIS. The acquired company…
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An Introduction to TCO
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Earlier this week, Elaine commented on my article from last week How Much Can Outsourcing Really Save. Elaine writes: “Frankly, there are so many articles published stating different outcome…
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How Much Can Outsourcing Really Save?
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I set this article aside some time ago with the intention of commenting on it at some point. Now is as good a time as any. The story, “Survey:…
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ADP Benefit TCO study
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ADP’s benefit TCO study presented some very interesting numbers as well as a few questions: First, I’m not at all surprised that outsourced benefit administration is less costly from…