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	<title>Comments on: Who will own performance management?</title>
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	<link>http://systematichr.com/?p=700</link>
	<description>The intersection between HR strategy and HR technology</description>
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		<title>By: Talent management is not the same as Human Capital Management &#171; Talent Management &#38; TBHRM</title>
		<link>http://systematichr.com/?p=700&#038;cpage=1#comment-421259</link>
		<dc:creator>Talent management is not the same as Human Capital Management &#171; Talent Management &#38; TBHRM</dc:creator>
		<pubDate>Fri, 28 Aug 2009 13:09:27 +0000</pubDate>
		<guid isPermaLink="false">http://systematichr.com/?p=700#comment-421259</guid>
		<description>[...] talk around Talent Management from vendors who are actual recruiters trying to big themselves up (Systematic HR is good on [...]</description>
		<content:encoded><![CDATA[<p>[...] talk around Talent Management from vendors who are actual recruiters trying to big themselves up (Systematic <acronym title="Human Resource">HR</acronym> is good on [...]</p>
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		<title>By: systematicHR - Human Resources Strategy and Technology &#187; Three Unpalatable Truths</title>
		<link>http://systematichr.com/?p=700&#038;cpage=1#comment-93204</link>
		<dc:creator>systematicHR - Human Resources Strategy and Technology &#187; Three Unpalatable Truths</dc:creator>
		<pubDate>Wed, 09 May 2007 09:01:01 +0000</pubDate>
		<guid isPermaLink="false">http://systematichr.com/?p=700#comment-93204</guid>
		<description>[...] this closer to home, I remember an exchange I had a couple weeks ago on this blog.  In it, someone had challenged that the managers own [...]</description>
		<content:encoded><![CDATA[<p>[...] this closer to home, I remember an exchange I had a couple weeks ago on this blog.  In it, someone had challenged that the managers own [...]</p>
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		<title>By: Talent management is not the same as human capital management &#171; Donald H Taylor</title>
		<link>http://systematichr.com/?p=700&#038;cpage=1#comment-73157</link>
		<dc:creator>Talent management is not the same as human capital management &#171; Donald H Taylor</dc:creator>
		<pubDate>Mon, 26 Mar 2007 12:08:46 +0000</pubDate>
		<guid isPermaLink="false">http://systematichr.com/?p=700#comment-73157</guid>
		<description>[...] talk around Talent Management from vendors who are actual recruiters trying to big themselves up (Systematic HR is good on [...]</description>
		<content:encoded><![CDATA[<p>[...] talk around Talent Management from vendors who are actual recruiters trying to big themselves up (Systematic <acronym title="Human Resource">HR</acronym> is good on [...]</p>
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		<title>By: Tom O'Brien</title>
		<link>http://systematichr.com/?p=700&#038;cpage=1#comment-69417</link>
		<dc:creator>Tom O'Brien</dc:creator>
		<pubDate>Tue, 20 Mar 2007 14:01:04 +0000</pubDate>
		<guid isPermaLink="false">http://systematichr.com/?p=700#comment-69417</guid>
		<description>Great discussion here - and I think it is particularly relevant WRT PM.  As I have posited before, many of the technology implementations for HR simply involve automating something (payroll, benefits, compensation administration) already being done.  I call it &quot;new plumbing&quot;.

True PM cannot be led as a technology project.  And except in very rare instances, it can&#039;t be led by HR.  I think PM must be led by Sr. Line Management.  Any other approach is likely to fail.  For most organizations, moving from a non-PM culture to a PM culture is a huge shift, and there must be significant weight behind it.  Starting at the top.

Without this senior leadership and comittment over time, I think any PM initiative is doomed.

So, does HR own PM?  N0 - they do not.  HR facilitates, designs, administers, coaches PM - but they do not own it.

Tom O&#039;Brien</description>
		<content:encoded><![CDATA[<p>Great discussion here &#8211; and I think it is particularly relevant WRT PM.  As I have posited before, many of the technology implementations for <acronym title="Human Resource">HR</acronym> simply involve automating something (payroll, benefits, compensation administration) already being done.  I call it &#8220;new plumbing&#8221;.</p>
<p>True PM cannot be led as a technology project.  And except in very rare instances, it can&#8217;t be led by <acronym title="Human Resource">HR</acronym>.  I think PM must be led by Sr. Line Management.  Any other approach is likely to fail.  For most organizations, moving from a non-PM culture to a PM culture is a huge shift, and there must be significant weight behind it.  Starting at the top.</p>
<p>Without this senior leadership and comittment over time, I think any PM initiative is doomed.</p>
<p>So, does <acronym title="Human Resource">HR</acronym> own PM?  N0 &#8211; they do not.  <acronym title="Human Resource">HR</acronym> facilitates, designs, administers, coaches PM &#8211; but they do not own it.</p>
<p>Tom O&#8217;Brien</p>
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		<title>By: Paul Hebert</title>
		<link>http://systematichr.com/?p=700&#038;cpage=1#comment-67905</link>
		<dc:creator>Paul Hebert</dc:creator>
		<pubDate>Fri, 16 Mar 2007 23:46:12 +0000</pubDate>
		<guid isPermaLink="false">http://systematichr.com/?p=700#comment-67905</guid>
		<description>I&#039;m not sure if we agree or disagree yet.  My only point was when the word &quot;owns&quot; or &quot;ownership&quot; come up I get a bit nervous.  I liken it to when I hired a proofreader years ago and then the staff stopped proofing their own work because we now had someone on staff that &quot;owned&quot; proofreading and therefore proofreading wasn&#039;t part of their job - someone else owned that task.

When I hear that talent management is &quot;owned&quot; by HR I get the same feeling.  What I think separates good from great (to borrow a phase) is when you begin to blur that ownership across multiple functions/departments/divisions.  In other words there are no silos of ownership but peaks of focus that are connected by valleys of communication that connect those peaks (weird description but that&#039;s the best I can do after spending 9 hours in airports today.)

I do believe HR has a focus on talent management and they should reside at the intersection of all the talent needs of the company - but to confer the &quot;ownership&quot; word on them gives all others permission to be uninvolved.</description>
		<content:encoded><![CDATA[<p>I&#8217;m not sure if we agree or disagree yet.  My only point was when the word &#8220;owns&#8221; or &#8220;ownership&#8221; come up I get a bit nervous.  I liken it to when I hired a proofreader years ago and then the staff stopped proofing their own work because we now had someone on staff that &#8220;owned&#8221; proofreading and therefore proofreading wasn&#8217;t part of their job &#8211; someone else owned that task.</p>
<p>When I hear that talent management is &#8220;owned&#8221; by <acronym title="Human Resource">HR</acronym> I get the same feeling.  What I think separates good from great (to borrow a phase) is when you begin to blur that ownership across multiple functions/departments/divisions.  In other words there are no silos of ownership but peaks of focus that are connected by valleys of communication that connect those peaks (weird description but that&#8217;s the best I can do after spending 9 hours in airports today.)</p>
<p>I do believe <acronym title="Human Resource">HR</acronym> has a focus on talent management and they should reside at the intersection of all the talent needs of the company &#8211; but to confer the &#8220;ownership&#8221; word on them gives all others permission to be uninvolved.</p>
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		<title>By: Lavinia Weissman</title>
		<link>http://systematichr.com/?p=700&#038;cpage=1#comment-67734</link>
		<dc:creator>Lavinia Weissman</dc:creator>
		<pubDate>Fri, 16 Mar 2007 18:59:58 +0000</pubDate>
		<guid isPermaLink="false">http://systematichr.com/?p=700#comment-67734</guid>
		<description>-Dubs..I really enjoy this blog, because you encourage people to think.

In Art Kleiner&#039;s book, &lt;a href=&quot;http://www.workecology.com/redesign2/thoughtleadership.html&quot; rel=&quot;nofollow&quot;&gt;Who Really Matters:   The Core Group Theory of Power, Privilege, and Success&lt;/a&gt;, Art grapples with the purpose of the Core Group.  In my experience both reading and thinking about this thought leadership, it really depends on how the core group interacts with the social network and the relationship of HR to the Core Group in a social network analysis before you can design a purpose that HR can own and act on.

I have been for a number of years following the progress of Pay for Performance experts out of Ed Lawlor&#039;s community and people who are workeffectiveness consultants internal to an organization. Based on what I have learned, HR practice is shaped effectively or ineffectively based on authoring a purpose and mission from which they can actually work.  I find in HR, too many people make blanket states about HR responsibility and more without factoring in and developing a conversation where the core group and social network actually step forward and align on defining a networked relationship for the workforce within a company that is owned by the core group in service of their purpose and given the resources to work well for the social network at large (even beyond traditional forms of employment).</description>
		<content:encoded><![CDATA[<p>-Dubs..I really enjoy this blog, because you encourage people to think.</p>
<p>In Art Kleiner&#8217;s book, <a href="http://www.workecology.com/redesign2/thoughtleadership.html" rel="nofollow">Who Really Matters:   The Core Group Theory of Power, Privilege, and Success</a>, Art grapples with the purpose of the Core Group.  In my experience both reading and thinking about this thought leadership, it really depends on how the core group interacts with the social network and the relationship of <acronym title="Human Resource">HR</acronym> to the Core Group in a social network analysis before you can design a purpose that <acronym title="Human Resource">HR</acronym> can own and act on.</p>
<p>I have been for a number of years following the progress of Pay for Performance experts out of Ed Lawlor&#8217;s community and people who are workeffectiveness consultants internal to an organization. Based on what I have learned, <acronym title="Human Resource">HR</acronym> practice is shaped effectively or ineffectively based on authoring a purpose and mission from which they can actually work.  I find in <acronym title="Human Resource">HR</acronym>, too many people make blanket states about <acronym title="Human Resource">HR</acronym> responsibility and more without factoring in and developing a conversation where the core group and social network actually step forward and align on defining a networked relationship for the workforce within a company that is owned by the core group in service of their purpose and given the resources to work well for the social network at large (even beyond traditional forms of employment).</p>
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		<title>By: systematicHR</title>
		<link>http://systematichr.com/?p=700&#038;cpage=1#comment-67547</link>
		<dc:creator>systematicHR</dc:creator>
		<pubDate>Fri, 16 Mar 2007 14:44:15 +0000</pubDate>
		<guid isPermaLink="false">http://systematichr.com/?p=700#comment-67547</guid>
		<description>In Response to Paul:
Are we agreeing after all?  Just some clarification I suppose, but I&#039;m dissappointed.  I like a good fight.  maybe I&#039;ll go pick on Sumser.  :)

In response to Rick:
Again, I love a good fight, but I think we agree at the core of this one. My argument is that the whole point is to create engagement. At that point that engagement is achieved, you have self managing employees.

And to Donald Taylor:
Donald brings up a great point with the technology integration.  I&#039;d just keep broadening that to functional integration as well.  I already used the job and compensation example, but I&#039;ve also used the competency model here before.  Competencies are a critical layer surrounding all of the talent processes.  Both job and competencies (ideally) live in Core HR.  Strategy is great, the next layer is the execution of the processes, and the end is the manager/employee interaction.  All must happen without a hitch.  Maybe this is why performance management sucks?

Lavinia:
Purhaps your question of the purpose is why we&#039;re having so much trouble with this question.  I&#039;d suggest that the purpose is simple and goes back to my definition of HR strategy: &quot;to shape the workforce&quot; as ambiguous as it is.  But it leaves room for each organization to interpret the appropriate approach for themselves.

-Dubs</description>
		<content:encoded><![CDATA[<p>In Response to Paul:<br />
Are we agreeing after all?  Just some clarification I suppose, but I&#8217;m dissappointed.  I like a good fight.  maybe I&#8217;ll go pick on Sumser.  <img src='http://systematichr.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>In response to Rick:<br />
Again, I love a good fight, but I think we agree at the core of this one. My argument is that the whole point is to create engagement. At that point that engagement is achieved, you have self managing employees.</p>
<p>And to Donald Taylor:<br />
Donald brings up a great point with the technology integration.  I&#8217;d just keep broadening that to functional integration as well.  I already used the job and compensation example, but I&#8217;ve also used the competency model here before.  Competencies are a critical layer surrounding all of the talent processes.  Both job and competencies (ideally) live in Core <acronym title="Human Resource">HR</acronym>.  Strategy is great, the next layer is the execution of the processes, and the end is the manager/employee interaction.  All must happen without a hitch.  Maybe this is why performance management sucks?</p>
<p>Lavinia:<br />
Purhaps your question of the purpose is why we&#8217;re having so much trouble with this question.  I&#8217;d suggest that the purpose is simple and goes back to my definition of <acronym title="Human Resource">HR</acronym> strategy: &#8220;to shape the workforce&#8221; as ambiguous as it is.  But it leaves room for each organization to interpret the appropriate approach for themselves.</p>
<p>-Dubs</p>
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		<title>By: Would you like a Talent Management Suite with that? &#171; Donald H Taylor</title>
		<link>http://systematichr.com/?p=700&#038;cpage=1#comment-67463</link>
		<dc:creator>Would you like a Talent Management Suite with that? &#171; Donald H Taylor</dc:creator>
		<pubDate>Fri, 16 Mar 2007 11:54:57 +0000</pubDate>
		<guid isPermaLink="false">http://systematichr.com/?p=700#comment-67463</guid>
		<description>[...] 2007 &#183; No Comments  Dave Lefkow recently asked Who will own performance management? And Systematic HR responded cogently - while making the explicit point that performance management isn&#8217;t the [...]</description>
		<content:encoded><![CDATA[<p>[...] 2007 &middot; No Comments  Dave Lefkow recently asked Who will own performance management? And Systematic <acronym title="Human Resource">HR</acronym> responded cogently &#8211; while making the explicit point that performance management isn&#8217;t the [...]</p>
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		<title>By: You own your own performance management &#124; More than a living</title>
		<link>http://systematichr.com/?p=700&#038;cpage=1#comment-67323</link>
		<dc:creator>You own your own performance management &#124; More than a living</dc:creator>
		<pubDate>Fri, 16 Mar 2007 00:06:29 +0000</pubDate>
		<guid isPermaLink="false">http://systematichr.com/?p=700#comment-67323</guid>
		<description>[...] Systematic HR takes a cut at it, placing it in HR&#8217;s domain (I think; I may not be following): The question of who owns [Talent Management] is quite interesting. In the world of Dubs where my rigidly unshifting paradigm that compensation creates order in the world of HR, I still think that compensation is a major contributor. In the world of talent where the critical driver is engagement, and the driver of engagement is the quality of the “work” compensation build the foundation, but recruiting, performance, learning all must collaborate to create a cohesive program that makes sense through the entire employee lifecycle. [...]</description>
		<content:encoded><![CDATA[<p>[...] Systematic <acronym title="Human Resource">HR</acronym> takes a cut at it, placing it in <acronym title="Human Resource">HR</acronym>&#8217;s domain (I think; I may not be following): The question of who owns [Talent Management] is quite interesting. In the world of Dubs where my rigidly unshifting paradigm that compensation creates order in the world of <acronym title="Human Resource">HR</acronym>, I still think that compensation is a major contributor. In the world of talent where the critical driver is engagement, and the driver of engagement is the quality of the “work” compensation build the foundation, but recruiting, performance, learning all must collaborate to create a cohesive program that makes sense through the entire employee lifecycle. [...]</p>
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		<title>By: Paul Hebert</title>
		<link>http://systematichr.com/?p=700&#038;cpage=1#comment-67308</link>
		<dc:creator>Paul Hebert</dc:creator>
		<pubDate>Thu, 15 Mar 2007 22:36:38 +0000</pubDate>
		<guid isPermaLink="false">http://systematichr.com/?p=700#comment-67308</guid>
		<description>Thanks for the clarification.  Is is safe to say that HR would own the responsibility for understanding the strategic needs of the organization, validating those needs with the functional management, and establishing systems and processes that enable management to act on their needs?  If so, I would agree with that.

What I think I was trying to communicate is that as a manager in a smallish company (250 employees) I believe it is my responsibility to understand the needs across my management team (my same level) and be constantly on the look out for talent - or identifying talent in my own group that may be better served moving to one of my colleagues groups.  I own that responsibility.  I look to the HR function in my own organization to bring me the things I don&#039;t know about - new systems, new tools for identifying latent talent, new places to look for talent, and unfortunately, the legal rules and regulations relating to employees.</description>
		<content:encoded><![CDATA[<p>Thanks for the clarification.  Is is safe to say that <acronym title="Human Resource">HR</acronym> would own the responsibility for understanding the strategic needs of the organization, validating those needs with the functional management, and establishing systems and processes that enable management to act on their needs?  If so, I would agree with that.</p>
<p>What I think I was trying to communicate is that as a manager in a smallish company (250 employees) I believe it is my responsibility to understand the needs across my management team (my same level) and be constantly on the look out for talent &#8211; or identifying talent in my own group that may be better served moving to one of my colleagues groups.  I own that responsibility.  I look to the <acronym title="Human Resource">HR</acronym> function in my own organization to bring me the things I don&#8217;t know about &#8211; new systems, new tools for identifying latent talent, new places to look for talent, and unfortunately, the legal rules and regulations relating to employees.</p>
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