Branding
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Driving Quality by Creating Culture
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ISR (now Towers Perrin) has an interesting case study on the creation of culture. Specifically in this case study, they focus on building a culture that is focused on…
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Creating the Employment Brand
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Earlier this year, John Sullivan wrote a great piece on employment branding that I thought I would bring back to life. In it, he describes some great steps to…
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Changing Management Culture to Improve Employee Creativity
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More and more of the literature that is out there (at least what I’m reading) is about innovation. Business thinkers are clearly over the fact that R&D, engineering and…
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Does Talent Management Create Culture?
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Ron Lawrence writes in CLOmedia.com that HR shape a company’s culture by finding and developing talent. I’m having a hard time buying into that. My answer to the question…
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Video iPods in Training
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“Training is now going to employees rather than the other way around.” ((Gronstedt, Anders. June 2007. “Employees Get and Earful.” HBR June 2007, Pg 26)) A few months ago…
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1 Jerk = $160K
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I first heard about the “Jerk” effect during a verbal presentation at a conference. Robert Sutton apparently did a study and found that for every “jerk” in your organization,…
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The Self Service Experience
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Every vendor you ever meet will tell you how much time and money your organization will save by implementing self service tools and workflow automation. It’s definitely true that…
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Real Lesson From Despair.com: Motivation
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If a pretty poster and a cute saying are all it takes to motivate you, you probably have a very easy job. The kind robots will be doing soon….
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Defining Culture
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In a recent edition of AON’s “AON Consulting Forum” they had an article entitled “Leading Change: Creating an Energized Organization.” ((October 2006. Retrieved from www.aon.com on December 18, 2006.))…
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The Most Critical Jobs
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Why is it that the jobs that are really important are always the ones that are overlooked? Either they are overlooked, pushed aside, or when times get tough, are…
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Employee Self Service – Lessons From Web Design
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Information Architects put out a list of their top 50 websites and what factors made them successful. I particularly like IA’s tagline of “Interface Design is Brand Design.” As…
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Usability and Accessibility as Brand
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When we think of the employer brand, how often are we thinking about our HR technology suite as contributors to that brand? In general, I’m not talking about your…
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The Role of the Recruiter
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A couple weeks about I wrote about technology being a more powerful source of job loss as compared to outsourcing. This was picked up by the Recruiting Animal with…
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“Dreamworks” as a perfect brand
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A while back I wrote about UBS’s employer brand (employee value proposition). UBS is a great example of putting the external marketing brand to good use in the internal…
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Engagement Insights From a Dumb Little Man
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Hey… Dumb Little Man is the name of his website, ok? Coming from a non HR practitioner he has some great insights about retaining engaging employees. In fact, I’d…
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The Best Places to Launch a Career
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Andrew from Resourcing Strategies wrote this a while back in September of 2006, but then again, I’m about that far behind on my reading. Why do I get excited…
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I Pretend to Work, Work Pretends to Pay Me
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I actually saw this quote on a sign in a very touristy restaurant. Somehow, I decided that I probably wouldn’t see the situation quite the same way that the…
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Attraction versus Retention
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I’ve always stated that while cash compensation and benefits might be the largest factors for attracting talent, they are by no means the factors for which employees stay with…
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Branding and Employment
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How can you create strong employer brands in the face of changing economic and business environments? Sometimes creating and maintaining a positive employer brand are uphill battles because of…
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Does Anyone Get Employer Branding?
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As usual, Regina is right: My take though is that it is difficult if not impossible for employees to deliver a customer experience if they in fact are not…