Switching Gears

A long time ago, I used to work for ADP doing pre-sales.  We had great relationships internally with services and implementation, but nonetheless it always seemed to come up that

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Missing Steps

I started my day on Monday at 4am when my cab picked me up to head to the airport.  As he missed the airport exit (how does that even happen?)

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Balance

My road bike is a custom titanium racing frame.  It was made by a guy in Montana who is probably the cleanest welder of titanium bike frames in the world,

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Implementing Smart Codes

So you’re going to implement new job codes, or department codes, or whatever.  Someone in the organization has a great idea:  “let’s make the codes smart!”  I mean, what better

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Maintaining Cadence

In cycling, one of the core concepts when you are trying to maintain good “form” is the maintenance of cadence. Basically, a cyclist is most efficient when the legs are

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I feel like I always talk about change management and adoption.  When implementing a new system, I can definitely say that over the last few years I’ve seen a marked

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Jacob Morgan wrote a piece about adoption a while back, and he had a pretty interesting concept around supporting business process as opposed to change management.  This is really quite

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I’m not sure who first coined the term “shelfware.”  Most of our IT departments have all sorts of stuff we have purchased that we intend to implement but just haven’t

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We always end up talking about employee adoption whenever we are implementing anything whether it’s technology, process or anything else.  When we talk about adoption, we’re really talking change management,

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