Implementation
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Switching Gears
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A long time ago, I used to work for ADP doing pre-sales. We had great relationships internally with services and implementation, but nonetheless it always seemed to come up…
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Change Management, Enterprise Solutions, HR Service Delivery, HR Strategy, HR Technology, Implementation
Missing Steps
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I started my day on Monday at 4am when my cab picked me up to head to the airport. As he missed the airport exit (how does that even…
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Balance
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My road bike is a custom titanium racing frame. It was made by a guy in Montana who is probably the cleanest welder of titanium bike frames in the…
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Implementing Smart Codes
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So you’re going to implement new job codes, or department codes, or whatever. Someone in the organization has a great idea: “let’s make the codes smart!” I mean, what…
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Maintaining Cadence
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In cycling, one of the core concepts when you are trying to maintain good “form” is the maintenance of cadence. Basically, a cyclist is most efficient when the legs…
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Users First, Company Second
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I feel like I always talk about change management and adoption. When implementing a new system, I can definitely say that over the last few years I’ve seen a…
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Change Management, HR Service Delivery, HR Strategy, HR Technology, Implementation, Service Delivery, Vendors
Support versus Change, Evolution versus Revolution
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Jacob Morgan wrote a piece about adoption a while back, and he had a pretty interesting concept around supporting business process as opposed to change management. This is really…
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UFO’s: Unfinished Objects
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I’m not sure who first coined the term “shelfware.” Most of our IT departments have all sorts of stuff we have purchased that we intend to implement but just…
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Implementation and the “Personal Win”
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We always end up talking about employee adoption whenever we are implementing anything whether it’s technology, process or anything else. When we talk about adoption, we’re really talking change…