Dysfunctional Self Service

So I’ve been away for a year and I’ve let this website go a little bit.  (I just started back up in September) I mean, if you click on any

Share
Missing Steps

I started my day on Monday at 4am when my cab picked me up to head to the airport.  As he missed the airport exit (how does that even happen?)

Share
Please Don’t Do It

I have to admit that I spend more time in airports than I would like to admit.  This means that I spend some time in airport bathrooms where a very

Share
Understanding HR Data Governance

We bought my wife a new bike this weekend.  She is not usually a bike rider, and the last time I took her out riding with me, she swore never

Share
Up In The Air – Boarding Theory

Many of the people I know have watched a film called “Up in the Air.”  Indeed, I suppose it was a popular file garnering several Oscar nominations.  (I have no

Share
The “Other”

Why can’t we get along with payroll?  What makes them so different?  It really does not matter when Payroll reports up to HR and when they report up to Finance. 

Share

Jacob Morgan wrote a piece about adoption a while back, and he had a pretty interesting concept around supporting business process as opposed to change management.  This is really quite

Share