Functional
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Follow-up on HRO providers
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In my post for Fidelity HRO, I listed my top 5 HRO vendors. A consulting colleague (of unknown firm) who works closely in the HRO space e-mailed me this follow-up: interesting view of the top 5 hro providers. i play…
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Fidelity HRO comments
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Edited on 11/03/2005: This evening, I received an e-mail from Workforce Magazine requesting that I remove some text of the Fidelity HRO article from my post. In my attempt to be a “good citizen” the text has been removed, but…
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Hewitt for sale?
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Somewhere in my last 100 posts I mentioned that Hewitt was in a fairly weak operational position and might be an aquisition target. I’ll have to admit that I didn’t really believe it, and honestly I still don’t. They are…
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The HR Marketplace – Overview
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I wanted to comment on some interesting research from HRMarketer.com. They put out the “Marketing and Selling in the HR Marketplace: Winning Strategies and Tactics” paper this month which contains great insight. First a note on the marketplace:The top 0.1%…
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HRO or PEO?
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HR.com seems to have shown their considerable lack of understanding regarding HRO. While they are actually a very good source of information, I see them as similar to SHRM. Both of these organizations cater to mid-sized organizations and are rather…
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2005 HRO Trends and Insights
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Disclaimer: yeah… Hewitt could be considered a competitor of the firm I work for. If you read the rest of my blog, I generally consider them to be a vendor though. Hewitt’s 2005 HRO trends and Insights published in June…
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Leaves Administration and Absence Management
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I was reading the July/August copy of newsbriefs from ISCEBS and noticed a survey on absence management. The results stated (could not find a web link to this) that only 12% of companies track the cost of absenteeism and an…
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Hewitt BPO leads the industry?
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While Hewitt clearly has the biggest name and the most large clients right now, I’m not so sure if they are the clear leaders as this Hewitt press release indicates. Let’s face it, Hewitt doesn’t seem to be making a…
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Arinso Service Center diagram
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Arinso has a very nice whitepaper on service centers. They segregate the strategy and the service center organizations in a very nice visual. I just thought this was a very shareable pictoral. Here it is…
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IBM HR Transformation for HRO
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I have written about this before, but IBM has put out a nice white paper on how an organization should prepare for HRO and how to set pre/post implementation expectations. http://www-1.ibm.com/services/us/bcs/pdf/ge510-4016-hr-bto-risk-strategies.pdf This is certainly not new news, but it’s possibly…
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Work Life balance and the next generation
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Business Week had this article about work life balance. While it’s not in my general realm of technology, I think it has some loose lessons in terms of learning and the capabilities of the next generation. The collaborative nature and…
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Convergys expands BPO offering beyond HRO
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No, I haven’t died, quit, or just gone away. I’ve been in the middle of parallel tests for a client and that has been an all consuming task. This also means that I haven’t been doing the normal market research…
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KPMG does not know the difference between DB and DC?
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Well, we all know there is a HUGE difference between accountants and actuaries. (Do I need to tell any actuary jokes?) But this press release is a rather harsh example of why a good HR consulting firm lime Mercer, Towers…
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Off-topic for me – 401(k) plans
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Since I work for one of the major HR consulting firms, I heard this statistic and didn’t believe it. Then I saw it written on BLR.com. (ok – now you know I don’t work for Hewitt – and no, I…
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HR Service Delivery, Call Centers, and Outsourcing
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So how does an organization actually improve HR service delivery? What is HR Service Delivery? Quite simply it’s the ability and effectiveness with which an employer delivers key services and information to employees, managers, and executives. For an employee, if…
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Times have changed (salaries)
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When I got out of college, not only were starting average salaries much lower, but it was just a bad time to be looking for a job. The fact that new accounting graduates can expect to get almost $44,000 is…
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Outsourcing vs. Data Privacy
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I stumbled across this article on data privacy and what problems outsourcers are having. My general opinion is that even with the heightened awareness we have in the U.S. about data privacy and identity theft, HR organizations have not really…
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Indian HRM Quiz and other offshoring topics
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Mercer HR had this quiz. What do you know about Indian HRM? (4 questions only) Since we (U.S.) are so concerned (wrongly so) about the Indians and Chinese taking jobs away, perhaps we should know more about the these economies……
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Co-sourcing vs. Outsourcing
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Mercer published this definition and contrast of Co-sourcing versus Outsourcing on their website. I must beg to differ. While in general they are correct, the term co-sourcing has been around for a long time – probably originally coined by Mercer….