{"id":117,"date":"2005-10-02T19:05:00","date_gmt":"2005-10-03T03:05:00","guid":{"rendered":"https:\/\/systematichr.com\/?p=117"},"modified":"2005-12-02T01:07:51","modified_gmt":"2005-12-02T01:07:51","slug":"ibm-hr-transformation-for-hro","status":"publish","type":"post","link":"https:\/\/systematichr.com\/?p=117","title":{"rendered":"IBM HR Transformation for HRO"},"content":{"rendered":"<div style=\"clear:both;\"><\/div>\n<p class=\"MsoNormal\">I have written about this before, but IBM has put out a nice white paper on how an organization should prepare for HRO and how to set pre\/post implementation expectations.<span style=\"\">  <\/span><a href=\"http:\/\/www-935.ibm.com\/services\/us\/gbs\/bus\/pdf\/ge510-4016-hr-bto-risk-strategies.pdf\">http:\/\/www-1.ibm.com\/services\/us\/bcs\/pdf\/ge510-4016-hr-bto-risk-strategies.pdf<\/a><\/p>\n<p class=\"MsoNormal\">This is certainly not new news, but it\u2019s possibly the best documented public paper I\u2019ve seen on the topic.<\/p>\n<p class=\"MsoNormal\">The failure of most HRO engagements (measured by satisfaction \u2013 not implementation failures) is that the client organization goes in with bad expectations.<span style=\"\">  <\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-left: 0.5in; text-indent: -0.25in;\"><!--[if !supportLists]--><span style=\"\"><\/span><span style=\"\">\u2013<\/span><span style=\";font-family:&quot;;font-size:7;\"  >      <\/span><!--[endif]-->They don\u2019t know what is going away and what processes stay.<span style=\"\">  <\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-left: 0.5in; text-indent: -0.25in;\"><!--[if !supportLists]--><span style=\"\"><\/span><span style=\"\">\u2013<\/span><span style=\";font-family:&quot;;font-size:7;\"  >      <\/span><!--[endif]-->They don\u2019t know who is going away beforehand.<span style=\"\">  <\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-left: 0.5in; text-indent: -0.25in;\"><!--[if !supportLists]--><span style=\"\"><\/span><span style=\"\">\u2013<\/span><span style=\";font-family:&quot;;font-size:7;\"  >      <\/span><!--[endif]-->They don\u2019t understand the metrics in their current state and can\u2019t compare themselves once in the outsourced state.<span style=\"\">  <\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-left: 0.5in; text-indent: -0.25in;\"><!--[if !supportLists]--><span style=\"\"><\/span><span style=\"\">\u2013<\/span><span style=\";font-family:&quot;;font-size:7;\"  >      <\/span><!--[endif]-->They don\u2019t have good internal project management.<span style=\"\">  <\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-left: 0.5in; text-indent: -0.25in;\"><!--[if !supportLists]--><span style=\"\"><\/span><span style=\"\">\u2013<\/span><span style=\";font-family:&quot;;font-size:7;\"  >      <\/span><!--[endif]-->They don\u2019t have good governance.<span style=\"\">  <\/span><\/p>\n<p class=\"MsoNormal\">The list goes on and on.<\/p>\n<p class=\"MsoNormal\">A good consulting organization will not only do the vendor selection.<span style=\"\">  <\/span>If allowed to, consultants will coach the client on expectations, help them understand their current state, and assist with PM and governance. Having said that, go to a real HR consulting firm to do that work&#8230;<o :p><\/o><\/p>\n<div style=\"clear:both; padding-bottom: 0.25em;\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>I have written about this before, but IBM has put out a nice white paper on how an organization should prepare for HRO and how to set pre\/post implementation expectations. http:\/\/www-1.ibm.com\/services\/us\/bcs\/pdf\/ge510-4016-hr-bto-risk-strategies.pdf This is certainly not new news, but it\u2019s possibly&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[8,17,11],"tags":[],"class_list":["post-117","post","type-post","status-publish","format-standard","hentry","category-strategies","category-hro","category-service-delivery"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=117"}],"version-history":[{"count":0,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/117\/revisions"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=117"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=117"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}