{"id":1229,"date":"2010-02-04T01:00:29","date_gmt":"2010-02-04T09:00:29","guid":{"rendered":"https:\/\/systematichr.com\/?p=1229"},"modified":"2009-12-22T21:51:44","modified_gmt":"2009-12-23T05:51:44","slug":"the-error-of-operational-reports","status":"publish","type":"post","link":"https:\/\/systematichr.com\/?p=1229","title":{"rendered":"The Error of Operational Reports"},"content":{"rendered":"<p>Julian had a childhood friend named Lucy.\u00a0 One day, he came home with one of those kindergarten drawings with a little girl and diamonds and presented it to his father.\u00a0 John asked him what the drawing was, and Julian replies, \u201cIt\u2019s Lucy and the sky with diamonds.\u201d\u00a0 Thus, the song.<\/p>\n<p>You can take some core facts, and given those facts, you can make some assumptions, correlations, and logical guesses.\u00a0 But at the end, assumptions, correlations and logical guesses don\u2019t get you anywhere but a certain probability of correctness.\u00a0 With John Lennon and the Beatles song, you have Lucy and the Sky with Diamonds (LSD) in an age where the Beatles were probably high every night.\u00a0 For decades, this has been the thinking of what was behind this song.\u00a0 In reality, the truth is more innocent.<\/p>\n<p>Operational reports present the same challenges.\u00a0 I define operational reports against analytics.\u00a0 Operational reports are typically one or two dimensional in nature, present a set of data that is static in time.\u00a0 While you can make some pretty good guesses as to what is going on in your organization, operational reports don\u2019t present the type of deep digging that you can do in analytics to really identify root causes.<\/p>\n<p>Turnover is often the easiest example.\u00a0 If you have a turnover rate by department, you can figure out where your highest turnover is and do something about it.\u00a0 But if you have trended analytics, you can see how turnover is shifting over time throughout your organizations, dig into each organization into a number of factors such as gender, age, tenure, and specific job types or look into the turnover performance of individual managers.\u00a0 It\u2019s not that you can\u2019t do this with operational reports, but each report is run individually rather than sitting in a single \u201ccube\u201d of data.<\/p>\n<p>Any reporting is great, and operational reports utilized correctly present a spectrum of facts that can then be further interpreted to a fairly close degree of statistical accuracy.\u00a0 But it amazes me still, how many organizations are not going out there and spending the money to do real analytics and decisions support.<\/p>\n<p>We\u2019ve been talking about the \u201cseat at the table\u201d for too long \u2013 how talent strategies make HR a real business partner to the core needs of our organizational leaders.\u00a0 But as much as we talk about that seat, 80% or more of the large organizations that I visit still don\u2019t have good, detailed decision support tools in a comprehensive and coherently deployed manner.\u00a0 You have to have a strategy around these tools, implement them well, and then actually know how to use them in a cross-functional manner with some business (not technical) sense behind it.\u00a0 Let\u2019s get moving already, people!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Julian had a childhood friend named Lucy.\u00a0 One day, he came home with one of those kindergarten drawings with a little girl and diamonds and presented it to his father.\u00a0 John asked him what the drawing was, and Julian replies,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[27,8,2,20],"tags":[62,63,61],"class_list":["post-1229","post","type-post","status-publish","format-standard","hentry","category-data-metrics","category-strategies","category-hr-technology","category-talent-management","tag-analytics","tag-metrics-trending","tag-operational-reports"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/1229","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1229"}],"version-history":[{"count":3,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/1229\/revisions"}],"predecessor-version":[{"id":1269,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/1229\/revisions\/1269"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1229"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1229"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1229"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}