{"id":1394,"date":"2010-07-21T01:00:00","date_gmt":"2010-07-21T09:00:00","guid":{"rendered":"https:\/\/systematichr.com\/?p=1394"},"modified":"2010-06-11T14:55:18","modified_gmt":"2010-06-11T22:55:18","slug":"defining-saas","status":"publish","type":"post","link":"https:\/\/systematichr.com\/?p=1394","title":{"rendered":"Defining SaaS"},"content":{"rendered":"

\"\"<\/a>Since I defined Web 2.0 already, I thought I\u2019d also define SaaS for the masses.\u00a0 Again, this is actually a fairly easy and straightforward technology to put some boundaries around.\u00a0 First of all, I don\u2019t actually like the moniker \u201cSoftware as a Service\u201d because it confuses most HR people.\u00a0 At the core, SaaS does not add any additional \u201cservice\u201d that it\u2019s genetic predecessors did (simple hosting of applications in 3rd party data centers).\u00a0 Regardless of my personal complaints about the name, some SaaS vendors do indeed provide additional services, but I don\u2019t think these services are parts of SaaS, just differentiators between vendors.<\/p>\n

So what is SaaS?<\/p>\n

    \n
  1. Hosted:\u00a0 First of all, the obvious.\u00a0 A SaaS application is hosted by someone else \u2013 almost always a vendor.\u00a0 Actually, I can\u2019t think of a single SaaS application that is not hosted by the vendor who sells it.\u00a0 The whole idea is to generate incremental revenues on a long term basis that are higher than premise based application\u2019s license fees.<\/li>\n
  2. Singe codebase:\u00a0 I know that some vendors call themselves SaaS when they have the ability to host your application separately because you want to do something different than the rest of the vendor\u2019s customers.\u00a0 This is not SaaS.\u00a0 To qualify as SaaS, the vendor supports a single codebase across all its customers.\u00a0 There are exceptions, as the customer base expands and they have to increase the number of servers, vendors may take time to update all the servers.\u00a0 However, in general, the vendor is supporting a singe codebase, or getting all the servers and customers up to the same codebase.<\/li>\n<\/ol>\n

    And to me, that\u2019s all she wrote.\u00a0 At the very basis of SaaS, there is not a whole lot to it. But you\u2019ll see why I think the \u201csoftware as a service\u201d can be misleading.\u00a0 People in HR misread \u201cservice\u201d as some sort of additional customer support.\u00a0 Indeed, a technologist would read it quite differently, and service really just means the provision of the application in a particular manner.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Since I defined Web 2.0 already, I thought I\u2019d also define SaaS for the masses.\u00a0 Again, this is actually a fairly easy and straightforward technology to put some boundaries around.\u00a0 First of all, I don\u2019t actually like the moniker \u201cSoftware…<\/p>\n","protected":false},"author":1,"featured_media":1624,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[2,3],"tags":[182,174],"class_list":["post-1394","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hr-technology","category-vendors","tag-definition","tag-saas"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/1394","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1394"}],"version-history":[{"count":4,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/1394\/revisions"}],"predecessor-version":[{"id":1398,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/1394\/revisions\/1398"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/media\/1624"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1394"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1394"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1394"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}