{"id":1870,"date":"2011-07-06T01:00:32","date_gmt":"2011-07-06T09:00:32","guid":{"rendered":"https:\/\/systematichr.com\/?p=1870"},"modified":"2011-06-05T11:33:08","modified_gmt":"2011-06-05T19:33:08","slug":"real-time-activity-analysis","status":"publish","type":"post","link":"https:\/\/systematichr.com\/?p=1870","title":{"rendered":"Real Time Activity Analysis"},"content":{"rendered":"<p>Not only am I a geek, I\u2019m a workout geek.\u00a0 The latest geeky gadget I\u2019m lusting over is a <a href=\"http:\/\/www.withings.com\" target=\"_blank\">Withings E-Scale<\/a>.\u00a0 For just $165, I can get up in the morning, weigh myself, stand on the scale for a few seconds, have the scale measure my body fat, lean body mass, hydration level, and a few other things, and then have all of this uploaded through the home wi-fi to the internet.\u00a0 I can then go online and see the trend of all of these factors over the time that I\u2019ve been using the scale.\u00a0 ((I actually weigh myself 4 times a day when I\u2019m home.\u00a0 It\u2019s a California thing.))\u00a0 Heck, I already have all of my bike ride data online for the last 4 years \u2013 I mean, I can compare how fast I pedal the crank arms on my bike today versus 2 summers ago in August.\u00a0 Adding some health statistics seems reasonable to me.\u00a0 Since it supports 8 users, my wife can get the same data on herself, although I\u2019m pretty sure she would not want to, and I would be the focus of much derision for months.\u00a0 Overall, while my bike stats tell me where I\u2019m getting fitter, the scale would tell me the nuances of my body that contribute to fitness.<\/p>\n<p>If I can get all of this personally for $165, I\u2019m trying to figure out why it feels like I don\u2019t have access to this type of data as an HR professional.<\/p>\n<ul>\n<li>Case management tools are readily available:\u00a0 Call centers do it.\u00a0 If I go to my HR call center, they are probably tracking the number of cases each rep takes, how long it takes them to clear a call, etc.<\/li>\n<li>Transaction data is usually available, but takes some effort:\u00a0 I suppose I could audit my database tables to see how many employee name change processes there are and exactly how long they are taking.\u00a0 But it\u2019s not like I\u2019m going to make my data entry staff use an extra minute to create a case for a 2 minute transaction.\u00a0 Adding 50% effort to a small transaction is rather silly.<\/li>\n<li>Data would be pretty impossible to get in an automated way: I mean, how much time does my staff spend in department meetings?\u00a0 Not project meetings or something useful, I mean department get togethers, communications for what\u2019s going on in the organization.\u00a0 I\u2019m not saying that this is not important stuff, but I had to run an activity analysis once just to prove to an organization that some of their people were spending 5% of their time in department meetings.<\/li>\n<\/ul>\n<p>All I\u2019m saying is that I feel like I should have a much better handle on my organization.\u00a0 If I want to measure effectiveness, we seem to have dashboards for that.\u00a0 Similar to my example where my bike stats can measure fitness, our dashboards can measure performance, talent acquisition, turnover, etc.\u00a0 But similar to how a scale would then measure the miniscule core details of why I\u2019m getting fitter (or not), I don\u2019t feel like I have a dashboard for that.\u00a0\u00a0 For another example, we track training really well, but I think most of us would acknowledge that learning happens outside of training, and we don\u2019t track real learning activities that well at all.<\/p>\n<p>We\u2019ve come a long way in the last [number] of years.\u00a0 I\u2019m hoping that in 3 more years, we can look back at 2011 and think, \u201cgod I\u2019m glad we have this stuff in (in 2014).\u201d\u00a0 But no matter how far we go in the next [number] years, there will still be critical gaps.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Not only am I a geek, I\u2019m a workout geek.\u00a0 The latest geeky gadget I\u2019m lusting over is a Withings E-Scale.\u00a0 For just $165, I can get up in the morning, weigh myself, stand on the scale for a few&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1882,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[27,48,2],"tags":[317,261,141],"class_list":["post-1870","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-metrics","category-hr-service-delivery","category-hr-technology","tag-activity-analysis","tag-effectiveness","tag-measurement"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/1870","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1870"}],"version-history":[{"count":1,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/1870\/revisions"}],"predecessor-version":[{"id":1883,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/1870\/revisions\/1883"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/media\/1882"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1870"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1870"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1870"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}