{"id":2027,"date":"2012-12-12T10:00:01","date_gmt":"2012-12-12T18:00:01","guid":{"rendered":"https:\/\/systematichr.com\/?p=2027"},"modified":"2012-12-01T21:49:01","modified_gmt":"2012-12-02T05:49:01","slug":"strategy-without-technology-is-stupid","status":"publish","type":"post","link":"https:\/\/systematichr.com\/?p=2027","title":{"rendered":"Strategy without Technology is Stupid"},"content":{"rendered":"

\"\"<\/a>As of about 2003, I don\u2019t think I could live my life without my devices.\u00a0 Back then it was the blackberry and laptop.\u00a0 Now it\u2019s my Android phone, iPad and laptop.\u00a0 If I lose my phone, I\u2019m basically dead in the water \u2013 no contact with the outside world\u2026 I\u2019m totally cut off.\u00a0 When I\u2019m waiting for the train, I\u2019m reading my daily dose of news.\u00a0 When I\u2019m walking between the train and the office, I\u2019m reading the last 5 emails that came in while I was on the train and keeping up to the minute.\u00a0 When it\u2019s after hours and I don\u2019t know where I\u2019m meeting my friends for dinner, I simply navigate to one of them using Google Latitude.\u00a0 If you took all my devices away, I\u2019m not sure I can return to 1999.<\/p>\n

Here\u2019s my pitch when I do an introduction to a new client, \u201cI\u2019m an expert in all things HR Service Delivery, but focus on HR technology.\u201d\u00a0 There was a time when this made sense.\u00a0 I\u2019m not sure it works anymore.\u00a0 The point is that when we talk about HR Service Delivery, most of our services are now delivered through a technology.\u00a0 We worry less and less over HR coordinator\/generalist types who shepherd processes through for managers, and shared services people who make sure that calls get answered or paper gets entered.<\/p>\n

Let\u2019s face the facts about HR Service Delivery strategy.\u00a0 Our employees and managers don\u2019t actually want to talk to us anymore.\u00a0 They are used to booking their own travel, entering their own time and expenses, looking up budgets in the financial systems.\u00a0 Their personal lives are all about going to Amazon.com and their iPhones.\u00a0 If their lives revolved around getting stuff for themselves instead of asking us to help them with a promotion, they would be much happier.<\/p>\n

So why do we end up helping these managers so much?\u00a0 Mostly it\u2019s because more than half of the companies we work for have technologies that suck.\u00a0 Yep, I said it\u2026 your HRT sucks.\u00a0 If you really looked into your strategy (which probably has a lot to do with engaging employees\/managers, making HR more effective\/efficient, delivering better information\u2026 you\u2019d quickly figure out that your HRT is actually the roadblock.\u00a0 Put in something that is so easy to use that managers don\u2019t have to ask you how to do something, and you\u2019ll have happier employees who use the tools and get things done.<\/p>\n

I\u2019ve spent a lot of time guiding clients to their strategies, and also looking at the strategies that other consultants put together.\u00a0 We all do the same things, we figure out where the business is and how we align HR to it, and then we figure out how to place technology to meet those HR and talent requirements.\u00a0 It\u2019s all a bit top down though.\u00a0 What we need is a bottoms up approach that goes hand in hand with what we\u2019ve been doing all along.\u00a0 Figure out what the business needs from technology, but also what our employees want.\u00a0 If we meld this together, we\u2019ll find out that the technologies we deploy are more aligned with everything we need.<\/p>\n

For 2013, it might be time to update my tagline. \u00a0“I’m an HR Technology specialist who is great at applying it to HR Service Delivery.”<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

As of about 2003, I don\u2019t think I could live my life without my devices.\u00a0 Back then it was the blackberry and laptop.\u00a0 Now it\u2019s my Android phone, iPad and laptop.\u00a0 If I lose my phone, I\u2019m basically dead in…<\/p>\n","protected":false},"author":1,"featured_media":2031,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[10,48,8,394,2,44,11],"tags":[437,332,438,351],"class_list":["post-2027","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-engagement","category-hr-service-delivery","category-strategies","category-hr-strategy-technology","category-hr-technology","category-innovation","category-service-delivery","tag-engagement","tag-hr-technology-2","tag-service-delivery","tag-strategy"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/2027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2027"}],"version-history":[{"count":14,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/2027\/revisions"}],"predecessor-version":[{"id":2030,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/2027\/revisions\/2030"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/media\/2031"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2027"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2027"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}