Believe it or not, when it comes to personal technology, I\u2019m not in the 1%.\u00a0 Come to think of it, I\u2019m pretty darn sure I\u2019m not in any 1%, but that\u2019s not quite the point.\u00a0 I finally got a new phone after sitting around on my last phone for 2 years \u2013 it was ancient.\u00a0 I\u2019m quite pleased with my new phone.\u00a0 My last charge lasted me 41 hours (weekday standard use), and I got 43 hours before that.\u00a0 Last week on Friday, I got 26 hours out of a single charge that included 3 hours of a Google Hangout (video conference on the phone).\u00a0 All in all I think it\u2019s going pretty well.\u00a0 I\u2019m a Motorola guy \u2013 I like the build quality, I think Motorola has the best antennas in the industry, and I happen to be a Google everything type of guy making Android work well for me.\u00a0 Basically, I can make calls on my phone, I can drop my phone, and I can use it all day.\u00a0 What I\u2019m not is the guy who complains about a phone not having 2 gigs of RAM, my -ability to custom ROM (completely modify the OS on the phone), and have a 2% better screen quality than the next guy.<\/p>\n
When I go out and read the message boards about phones (as I did extensively when I was researching what to buy), the total amount of complaining about fringe functionality shocked me.\u00a0 I mean, is it really more important to have a phone that you can fully customize than one that does not drop calls?\u00a0 Do you really have to have 2 gigs of RAM on a phone that might be 5% faster for it, but you have to charge up every 8 hours?\u00a0 I guess we all have our priorities, but I\u2019m pretty sure that the guys who complain about this stuff are the 1%.\u00a0 Most of us just want to not drop a call, not have to charge our phone every couple hours, and for the rest, if we can do 80 to 90% of every other phone, we\u2019re pretty pleased.<\/p>\n
This is the exact same problem when we select new technologies for HR.\u00a0 There are just some people who seem to scream the loudest, and because of that, we happen to pay attention to them.\u00a0 Rather than figuring out exactly what we need to be successful 99% of the time, we\u2019re left chasing the minority exceptions.\u00a0 And because those exceptions are screaming madly at us, we think they become part of the core requirement.\u00a0 When it comes down to decisions about this or that, and whatever tradeoffs we have, we\u2019ve often been led to think that 1% is a bit more important and urgent than it really is.<\/p>\n
I\u2019ve actually been an advocate for a while of forgoing the requirements gathering process and just having a set of use cases.\u00a0 What is it exactly that we need to get done, what are the outcomes we need to achieve, and how do we measure that we have achieved them?\u00a0 Sure there are going to be little things in there that need to be considered, but if we have a set of systems that gets us to an outcome instead of a set of requirements, then we can move on and figure out which system provides that outcome in the best way.\u00a0 Often, we\u2019ll realize that of the three systems that achieve the outcome, our next selection criteria is not the field and functional capability, but the user experience that is next in importance.\u00a0 Really, outcomes don\u2019t matter if users don\u2019t use.\u00a0 Then after all is said and done, if there\u2019s still room for negotiation between a couple systems, the nitty gritty details come in, but only after we\u2019ve decided that the system actually gets us to the right end state.<\/p>\n
I don\u2019t know about you guys, but my end state goal is to be able to make a call without dropping.\u00a0 As a Verizon \/ Motorola guy, I have not dropped a call in probably 2 years, and I\u2019m pretty sure I hit more cities and states than most of you.\u00a0 All I\u2019m saying is that I don\u2019t need to chase the stuff that some people think is really cool.\u00a0 My phone is there for a very specific purpose and if I can get that done 100% of the time, then I\u2019m good to go.\u00a0 Isn\u2019t HR technology the same?<\/p>\n","protected":false},"excerpt":{"rendered":"
Believe it or not, when it comes to personal technology, I\u2019m not in the 1%.\u00a0 Come to think of it, I\u2019m pretty darn sure I\u2019m not in any 1%, but that\u2019s not quite the point.\u00a0 I finally got a new…<\/p>\n","protected":false},"author":1,"featured_media":2164,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[47,8,394,2],"tags":[383,382,235,381,332,384],"class_list":["post-2163","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-governance","category-strategies","category-hr-strategy-technology","category-hr-technology","tag-383","tag-382","tag-core-hr","tag-functional-requirements","tag-hr-technology-2","tag-importance"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/2163","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2163"}],"version-history":[{"count":9,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/2163\/revisions"}],"predecessor-version":[{"id":2441,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/2163\/revisions\/2441"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/media\/2164"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2163"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2163"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2163"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}