{"id":2563,"date":"2014-04-15T08:03:48","date_gmt":"2014-04-15T16:03:48","guid":{"rendered":"https:\/\/systematichr.com\/?p=2563"},"modified":"2014-04-15T08:05:04","modified_gmt":"2014-04-15T16:05:04","slug":"the-new-hr-portal-is-not-an-hr-portal","status":"publish","type":"post","link":"https:\/\/systematichr.com\/?p=2563","title":{"rendered":"The new HR Portal is not an HR Portal"},"content":{"rendered":"<p>What exactly was Web 1.0? \u00a0I honestly can\u2019t even remember. \u00a0I barely even remember Web 2.0 other than it was the advent of user interactivity so minimally executed that today\u2019s teenagers would not even recognize it as internet. Oh, wait &#8211; I totally forgot that today\u2019s teenagers no longer care about the internet. \u00a0Here\u2019s the history and future of the HR Portal from the past 10 years, into the next 10 years:<\/p>\n<ul>\n<li>1990\u2019s: \u00a0Most of us don\u2019t have a high quality HRMS solution yet. \u00a0Don\u2019t talk to me about a portal. \u00a0I don\u2019t even know what Yahoo! is yet.<\/li>\n<li>2000: \u00a0We just implemented a recruiting system and might be implementing PeopleSoft soon. \u00a0Starting to realize that somewhere for managers and employees to go as a launch page might be important, but it\u2019s an after thought. \u00a0I don\u2019t have budget for it anyway.<\/li>\n<li>2005: \u00a0We just implemented Plumtree as our corporate portal. \u00a0Here we come PeopleSoft Portal! \u00a0Woot!!! \u00a0We have a link farm!!!<\/li>\n<li>2010: \u00a0We decided to get rid of our link farm portal and have something a bit more design oriented. \u00a0Usability just went up 10 times, but I still don\u2019t know why our managers don\u2019t use it and surveys say our portal sucks.<\/li>\n<li>2015: \u00a0Our portal finally goes mobile. \u00a0HR transactions are executed on phones and tablets, and the portal has a responsive design so it knows if I\u2019m mobile or at a regular browser.<\/li>\n<li>2020: \u00a0We\u2019ve integrated social transactions in all of our portal experience. \u00a0Employees can #HR and create cases in the case management system. \u00a0The employe population is also a form of crowd intelligence &#8211; half of the time my #HR posts are answered by peer before HR gets to it.<\/li>\n<li>2025: \u00a0The HR portal is gone. \u00a0In fact, what\u2019s HR? \u00a0What used to be known as HR transactions are now just embedded in the business portal space. \u00a0My approval lists all appear on my phone (this used to be on a browser?!?!?!) in the same list my expense and procurement approvals are in. \u00a0Time to hire metrics are somehow integrated within a view of my financial budget for my department.<\/li>\n<\/ul>\n<p>My point is that the HR portal is a bit of an stupid idea. \u00a0Apologies to all of the HR portal professionals out there, but nobody goes to the HR portal by choice. \u00a0We don\u2019t find extraordinary satisfaction by checking our process diagrams and compliance mandates. \u00a0The fact of the matter is that nobody cares until they have to. \u00a0HR has had a habit of over communication. \u00a0We do have compliance stuff, and since nobody cares about the HR stuff, we think we have to pressure them into caring.<\/p>\n<p>HR has it all wrong. \u00a0Managers and employees do care about stuff &#8211; just not the annual programs we drive them hard on, and not about the compliance stuff we won\u2019t stop pestering them about. \u00a0Employees and managers do care about giving and receiving public recognition. \u00a0They do care about the things they are supposed to do that benefit others, like real time feedback and doing transactions if they are easy to do. \u00a0All we really have to do is make it simple, mobile, social, and relevant.<\/p>\n<p><b>Simplicity<\/b>: \u00a0This should be the mantra of HR. \u00a0K.I.S.S. \u00a0In many of our organizations, HR is the most at fault for writing 10 paragraph emails when 3 sentences and a link to more explanation would suffice. \u00a0We\u2019ve made it so hard for any manager or employee to comply with HR policies and procedures that it\u2019s no wonder they don\u2019t like us.<br \/>\n<b>Mobility<\/b>: \u00a0This could be part of simplicity, but it\u2019s more important than that. \u00a0The next couple of generations aren\u2019t going to want to do anything if it\u2019s not on their phone or tablet. \u00a0Oh, who and I kidding. \u00a0Better make they their wearable device.<br \/>\n<b>Social<\/b>: \u00a0We need to figure out how to embed social in everything. \u00a0There\u2019s a #HR case management example above. \u00a0How about social real time feedback? \u00a0How about getting rid of competency models and using social expert profiles or having peers evaluate profiles like they do on LinkedIn? \u00a0Huge HR constructs that take 20 FTE\u2019s to manage annually are dying. \u00a0In with the social crowd wisdom! \u00a0The sooner the better!<br \/>\n<b>Relevance<\/b>: \u00a0Can we stop with the HR stuff already and figure out what our employees and managers really want? \u00a0These are simply avenues to engage them in our processes. \u00a0Let\u2019s take employee recognition as a launching point to rewards. \u00a0Let\u2019s use social feedback to get people interested in performance. \u00a0Let\u2019s use LinkedIn-like profiles as an entry point to talent mobility conversations.<\/p>\n<p>Attention spans are decreasing every year. \u00a0If we choses to bore people to death, we\u2019ll just be the same HR in 2020.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What exactly was Web 1.0? \u00a0I honestly can\u2019t even remember. \u00a0I barely even remember Web 2.0 other than it was the advent of user interactivity so minimally executed that today\u2019s teenagers would not even recognize it as internet. Oh, wait&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1420,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[399,45,28,48,8,394,2,7,42,11,374],"tags":[455,435,421,154],"class_list":["post-2563","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-hr-technology","category-collaboration","category-communications","category-hr-service-delivery","category-strategies","category-hr-strategy-technology","category-hr-technology","category-portal","category-portal-technology","category-service-delivery","category-social-hr-technology","tag-collaboration","tag-portal","tag-simplicity","tag-user-experience"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/2563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2563"}],"version-history":[{"count":6,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/2563\/revisions"}],"predecessor-version":[{"id":2565,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/2563\/revisions\/2565"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/media\/1420"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2563"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2563"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}