{"id":2611,"date":"2014-12-17T08:50:51","date_gmt":"2014-12-17T16:50:51","guid":{"rendered":"https:\/\/systematichr.com\/?p=2611"},"modified":"2014-12-05T09:07:29","modified_gmt":"2014-12-05T17:07:29","slug":"hr-technology-conference-2014-hcm-roundtable","status":"publish","type":"post","link":"https:\/\/systematichr.com\/?p=2611","title":{"rendered":"HR Technology Conference 2014:  HCM Roundtable"},"content":{"rendered":"<p>Every year we\u2019re trying to figure out what\u2019s next. \u00a07 years ago, I started hearing about social HR everywhere, but the market really wasn\u2019t ready. \u00a0Every HR organization thought that social was a bad idea, with personal privacy challenges looming to kill any social enterprise initiatives. \u00a02 years ago, we all took for granted that social was going to be a part of our businesses, and this year it really seemed like social finally became its own and is permeating many of our HR processes and technologies. \u00a0It lonely took 7 years after the vendors and advisor market predicted it for it to become reality. \u00a0(LOL)<\/p>\n<p>During this year\u2019s <a href=\"http:\/\/HRtechnologyconference.com\" target=\"_blank\">HR Technology \u00a0Conference HCM<\/a> roundtable, it was fascinating to hear what everyone was working on <em>(it was the first question posed to the group, and I\u2019m not trying to bash any vendor, but I am representing my opinion of the answers)<\/em>.<\/p>\n<ul>\n<li>What was fascinating was that 2 of the vendors were talking about a great user experience (<a href=\"http:\/\/www.oracle.com\" target=\"_blank\">Oracle<\/a> Fusion and <a href=\"http:\/\/www.ultimatesoftware.com\/\" target=\"_blank\">Ultimate<\/a>). \u00a0Wait a second. \u00a0We\u2019re still talking about UX? \u00a0How did these 2 vendors get a seat at this panel and only have UX to offer up for what\u2019s new in the product. \u00a0It\u2019s unfortunate. \u00a0Y\u2019all gotta do better than that.<\/li>\n<li>2 of the vendors talked about machine learning. \u00a0(<a href=\"http:\/\/adp.com\" target=\"_blank\">ADP<\/a> and <a href=\"http:\/\/workday.com\" target=\"_blank\">Workday<\/a>). \u00a0Machine learning was part of an overall theme of the conference, and there was a follow-up conversation in this panel about it, but these 2 vendors were the ones who brought it up as a focus area in their opening comments. \u00a0When I think about social HR 7 years ago, I think that machine learning is what the next few years might be about and it seems like 2 vendors want us to know that they\u2019re on top of it. \u00a0What is surprising here is who the vendors were &#8211; and it shows us that there can be surprises. \u00a0It wasn\u2019t Oracle and SAP with their deep (and legacy) analytics engines and mountains of programmers. \u00a0It was ADP (wh-wh-wh-what?!?! \u00a0I LOVE that ADP is thinking about this as they have the largest client\/employee base to run analytics off of. \u00a0Maybe I don&#8217;t give them enough credit.) and Workday (ok, maybe predictable since they seem to be thinking\/innovating faster than the others).<\/li>\n<li>Last up was <a href=\"http:\/\/sap.com\" target=\"_blank\">SAP<\/a>. \u00a0Can anyone say \u201cextensibility?\u201d \u00a0Actually, SAP was gearing up to talk about some really cool metadata and object architecture that will create extensibility, but they got cut off from a time perspective. \u00a0Leave it to SAP to make things more complex, but if we can get to configurable extensibility, that\u2019s pretty cool. \u00a0Honestly, I would have expected Oracle to be on the extensibility bandwagon based on their application architecture.<\/li>\n<\/ul>\n<p>I\u2019m hard pressed to say whether machine learning or extensibility is what\u2019s next, but I\u2019d think that all the vendors should be working on both of them. \u00a0UX is table stakes, and you should not be allowed to talk at the table (or panel as it was) if that\u2019s what you\u2019re working on. \u00a0My guess is that SAP will have some chops in the machine learning space, but it just was not what they wanted to focus on. \u00a0It\u2019s also interesting that ADP and Workday were not on the extensibility front as it\u2019s clearly a focus area for the very large customers that SAP has as its client base (but maybe that\u2019s why SAP is so focused).<\/p>\n<p>In a few vendor comments unrelated to the HCM roundtable, the HCM vendor space is going to start reaching parity in the next year. \u00a0Oracle and SAP are picking up steam and finally starting to look competitive. \u00a0First of all, lets agree that I HCM software in vendor demo booths while I was at the conference. \u00a0The following is an aggregation of vendor demos and conversations I had with conference participants. \u00a0Here are a couple of comments around gaps or deficiencies that I\u2019m still watching out for based on those conversations: \u00a0(alpha order)<\/p>\n<ul>\n<li>ADP: \u00a0I was really quite pleased to see their new UX. \u00a0I can\u2019t remember what it\u2019s called, but they\u2019ll be rolling it out to all of their products so that no matter what you\u2019re on, you\u2019ll have a similar experience. \u00a0My concern is really still around the back end. \u00a0ADP\u2019s ability to stitch together a common front end on top of multiple back end (and still mainframe?) systems is pretty good, and perhaps when you\u2019re outsourcing everything but the core HCM to a best in class payroll and benefits vendor, it might not matter what the back end looks like. \u00a0Maybe.<\/li>\n<li>Oracle: \u00a0The main question is in the UX. \u00a0It\u2019s simply not seamless, and it goes to the point of why they were focused on UX in the panel. It&#8217;s way better than the last couple of years, but one goes from the cool \u201cmobile apply\u201d look and feel into a slightly different transaction screen, into a completely non-appy environment in just a few clicks. \u00a0The first couple pages are well executed, but it just feels like they didn\u2019t finish the job as you continue through a manager transaction. \u00a0The second question is in their customer base for sold Fusion Core HCM. \u00a0As I talked to conference participants, they were getting numbers from the Oracle booth anywhere between 400 to 600 (note to Oracle, please get your story straight). \u00a0There are still a lot of conference participants wondering why Oracle is giving Fusion HCM licenses away for free if they have market demand in the 100\u2019s of customers. \u00a0It\u2019s just not adding up, and nobody I talked to could figure out the story.<\/li>\n<li>SAP: \u00a0I\u2019m pretty sure that SAP is on its way to filling a few gaps. \u00a0Certainly per the above comments, if they are working to fill extensibility gaps that its large enterprise clients will need, they are also going to figure out benefits administration, timekeeping and payroll. \u00a0I talked to one conference participant who was told that benefits administration will be available to demo this quarter, and another who said they were told it would be in Q4 of 2015. \u00a0Either way it\u2019s coming and that\u2019s good news. \u00a0I think SAP\u2019s original philosophy that payroll, time and benefits get outsourced, but for the top 250 clients in size, that\u2019s a hard position to maintain. \u00a0(I don\u2019t consider SAP cloud payroll to be comparable to Employee Central in architecture, agile configurability, or usability, so that\u2019s why I harp on it. \u00a0I know that SAP would disagree).<\/li>\n<li>Workday: \u00a0Everyone has been uber positive about Workday for years. \u00a0The questions among conference participants seemed to be around the viability of their recruiting module. \u00a0Granted this is their newest module, and the top vendors seem to have the capability to innovate rapidly over a couple release cycles. \u00a0Just as I\u2019m confident SAP is going to figure out benefits quickly, same goes for Workday recruiting.<\/li>\n<\/ul>\n<p>Having said all of this, I\u2019m actually quite pleased with the vendor space. \u00a0The last couple of years (no matter what Oracle and SAP say) have been relatively uncompetitive. \u00a0There has been one clear winner in the market, and the fact that I don\u2019t have to say who it was is a good indicator that it\u2019s true. I think 2015 will get a bit more competitive, but 2016 will become an all out war. \u00a0This post is definitely \u201cnegative\u201d about what my concerns might be, but what I don\u2019t mention is the huge progress that all of the vendors have made and the very long lists of things they have done well and right. \u00a0I\u2019m going to get in trouble from the vendors over this post anyway, but either way, I think 2015 is going to be interesting. \u00a0More viable vendors is always a good thing.<\/p>\n<p><em>(Last comment. \u00a0I thought long and hard whether to post this. \u00a0Some vendor somewhere is going to be pissed at me, but at the end of the day, there were only 5 HCM vendors on stage, so any exclusion is not mine. \u00a0Also, each vendor chose to talk about what they talked about. \u00a0Perhaps they didn\u2019t have enough time, but again, if Oracle really wanted to talk analytics but didn\u2019t get to it, that\u2019s not my fault. \u00a0Each vendor decided what they wanted to focus on by themselves. \u00a0The opinions in the latter half of this post are based on talking to other conference participants and seeing each of the vendors demo at their booth. \u00a0Posting this also saves me the effort of writing a year end post.)<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Every year we\u2019re trying to figure out what\u2019s next. \u00a07 years ago, I started hearing about social HR everywhere, but the market really wasn\u2019t ready. \u00a0Every HR organization thought that social was a bad idea, with personal privacy challenges looming&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2167,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[399,27,40,394,2,29,22],"tags":[434,427,429,308,449,428,442,447,426,154,349,234],"class_list":["post-2611","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-hr-technology","category-data-metrics","category-enterprise-solutions","category-hr-strategy-technology","category-hr-technology","category-hrms","category-industry-news","tag-adp","tag-employee-central","tag-extensibility","tag-fusion","tag-hrms","tag-machine-learning","tag-oracle","tag-sap","tag-ultimate","tag-user-experience","tag-ux","tag-workday"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/2611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2611"}],"version-history":[{"count":2,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/2611\/revisions"}],"predecessor-version":[{"id":2613,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/2611\/revisions\/2613"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/media\/2167"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2611"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2611"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}