{"id":334,"date":"2006-03-06T01:00:13","date_gmt":"2006-03-06T09:00:13","guid":{"rendered":"https:\/\/systematichr.com\/?p=334"},"modified":"2006-02-20T20:17:10","modified_gmt":"2006-02-21T04:17:10","slug":"it%e2%80%99s-all-about-the-user-%e2%80%93-part-2","status":"publish","type":"post","link":"https:\/\/systematichr.com\/?p=334","title":{"rendered":"It\u2019s all about the user \u2013 Part 2"},"content":{"rendered":"<p class=\"MsoNormal\">I\u2019m not going to surprise many people by saying point solutions generally have better usability than ERP solutions. Yeah \u2013 now I\u2019ve pissed off all the SAP and PeopleSoft users out there. If you think about an ERP, they are attempting to develop software across an enterprise primarily for users who don\u2019t have a choice. Finance is going to use whatever they are given. So are the guys over in manufacturing and operations. If we\u2019re in supply chain, the vendors\/suppliers are definitely not going to complain about your system (generally). HR is one of the few places where the user population has other options. Managers and employees have historically been able to complete tasks through manual effort and facsimile (fax) machines. While this creates more work for HR, it\u2019s more comfortable to the manager\/employee.<!--more--><\/p>\n<p class=\"MsoNormal\">Notice that I say \u201ccomfortable\u201d and not \u201cmore efficient.\u201d Adoption of technology doesn\u2019t have much to do with efficiency. Instead, people want to do things that they perceive to be easier for themselves. The ERP vendors have never focused on usability \u2013 instead their mission has been increasing functionality across a huge suite of products.<\/p>\n<p class=\"MsoNormal\">Point solutions on the other hand have focused on a narrow band of processes. They have understood that these processes include practitioners, managers and employees and that the user interface and workflows impact all of the above. As such, they have spent much more time on usability. I\u2019m not saying the functionality is lacking. It\u2019s not. In most cases, the functionality in a point solution is far greater than an ERP because they have less ground to cover. So you got it, I\u2019m saying that point solutions generally offer both greater functionality and usability in a single package.<\/p>\n<p class=\"MsoNormal\">Current point solutions have a clear lead in my opinion. They have the ability to achieve greater adoption rates through ease of use at the employee and manager level. They also have the ability to bring better process to bear through better functionality.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I\u2019m not going to surprise many people by saying point solutions generally have better usability than ERP solutions. Yeah \u2013 now I\u2019ve pissed off all the SAP and PeopleSoft users out there. If you think about an ERP, they are&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[2,3],"tags":[],"class_list":["post-334","post","type-post","status-publish","format-standard","hentry","category-hr-technology","category-vendors"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=334"}],"version-history":[{"count":0,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/334\/revisions"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=334"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=334"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}