{"id":643,"date":"2007-05-07T01:00:06","date_gmt":"2007-05-07T09:00:06","guid":{"rendered":"https:\/\/systematichr.com\/?p=643"},"modified":"2007-05-07T01:00:06","modified_gmt":"2007-05-07T09:00:06","slug":"some-hr-bpo-conventional-wisdom","status":"publish","type":"post","link":"https:\/\/systematichr.com\/?p=643","title":{"rendered":"Some HR BPO Conventional Wisdom"},"content":{"rendered":"<blockquote><p>With the next generation of HR BPO taking shape, companies are learning from past mistakes and employing new conventional wisdom around the process of migrating to an HR BPO solution.   ((Christie, Mike and Wright, Mike.  \u201cLessons Uncovered:  The New Conventional Wisdom Around the Second Generation of HR BPO.\u201d  Hewitt Associates.  Retrieved from www.hewitt.com on December 21, 2006.))<\/p><\/blockquote>\n<p>I don\u2019t know that their new conventional wisdoms are anything terribly new or earth shattering but they are worth pointing out.<\/p>\n<ul>\n<li>First Things First:  The Importance of Sequence<\/li>\n<li>Make a Realistic Organizational Assessment<\/li>\n<li>Don&#8217;t Go it Alone in an HR Vacuum<\/li>\n<li>Make the Business Case Broader Than HR<\/li>\n<li>Contract with Implementation in Mind   ((Ibid))<\/li>\n<\/ul>\n<p>I\u2019m going to change the order of the bullets for the purpose of my commentary, but I\u2019ll start out by saying that these points are all well taken and quite important.<\/p>\n<p>The importance of sequence and the organizational assessment.  Not skipping steps is critical.  Early on in the cycle, it\u2019s quite easy to get too excited about the process and try to move forward with too much pace.  Thinking that you can move forward before you are truly ready and get caught up on details later is a mistake.  However, getting too entrenched in the detail too early on is also a mistake and will cost you time and possibly create poor decisions that would have been better had you waited.  How do you solve this dilemma?  Put a bit of trust in your consultant who\u2019s been through this before.<\/p>\n<p>Contract with implementation in mind.  The first thing I\u2019d like to mention is that from my point of view, the contract sets all sorts of legal parameters around service level agreements, costs, timeframes, etc.  However, what is not in the contract but MUST be considered at that time is how you\u2019ll treat your partnership with the HRO vendor and your governance around that relationship.  Setting up the framework for this up front (and sticking to it through your relationship) is far more important than anything else in that contract.<\/p>\n<p>Don\u2019t go it alone and making it broader than HR.  I can\u2019t shut up about this.  HR has to be broader, not only in HRO engagements but in everything we do.  If we want to be business strategists, we need to think about everything as part of the business and not as a silo.  Making this a broader objective early makes it easier to win later.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With the next generation of HR BPO taking shape, companies are learning from past mistakes and employing new conventional wisdom around the process of migrating to an HR BPO solution. ((Christie, Mike and Wright, Mike. \u201cLessons Uncovered: The New Conventional&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[8,17,34],"tags":[],"class_list":["post-643","post","type-post","status-publish","format-standard","hentry","category-strategies","category-hro","category-implementation"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/643","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=643"}],"version-history":[{"count":0,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/643\/revisions"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=643"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=643"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}