{"id":695,"date":"2007-03-12T01:00:42","date_gmt":"2007-03-12T09:00:42","guid":{"rendered":"https:\/\/systematichr.com\/?p=695"},"modified":"2007-03-12T01:00:52","modified_gmt":"2007-03-12T09:00:52","slug":"the-most-critical-jobs","status":"publish","type":"post","link":"https:\/\/systematichr.com\/?p=695","title":{"rendered":"The Most Critical Jobs"},"content":{"rendered":"

<\/o>Why is it that the jobs that are really important are always the ones that are overlooked? <\/span>Either they are overlooked, pushed aside, or when times get tough, are the first to go. <\/span>I\u2019ve been meaning to write about this for a couple of weeks. <\/span>Recently a friend of mine head that his job was getting RIF<\/st1>\u2019d<\/a>. In fact, he’s one of these guys who really ramps up the adoption rate of your tools through design. <\/span>It got me to thinking about what the business says is important, and what the business acts upon. <\/span>I have always complained that things like change management tasks in projects are always the first to go. <\/span>In fact, things like change management are minimized to training tasks and communications, not real behavioral change.<\/p>\n

But when it comes to HR technology, critical elements like design and adoption are really the drivers of ROI. <\/span>If you want your end users to not only have a good user experience on your portal and go back to it (often), but you also want them to have an effective and informational experience, you need design on your side. <\/span>All too often, creating a user experience that drives participation and utilization while at the same time creates additional engagement is forgotten on the road to process based ROI. <\/span>We forget that ROI comes not from people saving a step or two, or from our not having to hire someone to pick up a phone. <\/span>ROI comes from the employee actually wanting to use a product and the displacement of an alternative, higher cost process. <\/span>It\u2019s not the task that counts, it\u2019s the adoption rate.<\/p>\n

Thanks for listening to another rant.<\/p>\n","protected":false},"excerpt":{"rendered":"

Why is it that the jobs that are really important are always the ones that are overlooked? Either they are overlooked, pushed aside, or when times get tough, are the first to go. I\u2019ve been meaning to write about this…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[21,10,7,11],"tags":[],"class_list":["post-695","post","type-post","status-publish","format-standard","hentry","category-branding","category-engagement","category-portal","category-service-delivery"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/695","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=695"}],"version-history":[{"count":0,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/695\/revisions"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=695"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=695"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=695"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}