Generally, I find that any time payroll reports to Finance and not HR, there is a pretty strained relationship.\u00a0 After all, these are organizations that work closely together because of their relationship with the employee data, but these are organizations that have a very different focus for their core jobs.<\/p>\n
HR likes to be service oriented.\u00a0 This is a nice spin on \u201cHR doesn\u2019t understand why payroll couldn\u2019t get an entry in after the gross to net has been executed.\u201d\u00a0 One of the main points of contention here is that payroll is extraordinarily schedule driven.\u00a0 If you want a paycheck on Friday, you better have run payroll gross to net by Tuesday or Wednesday.\u00a0 That means you better have all the pay data from timekeeping in by say Friday, and all employee transactions should be complete at about that time as well.\u00a0 You see, HR doesn\u2019t get that there is this thing call control totals and balancing the numbers.\u00a0 If this doesn\u2019t happen, at the end of the week, they are just going to have more work trying to figure out what went wrong, and then cutting manual checks to correct everything that was an error because they decided to do things in a hurry.<\/p>\n
HR doesn\u2019t understand all the data hooks that need to happen for payroll to work.\u00a0 In some systems, putting the employee in a terminated status code does not necessarily mean that the employee is terminated in payroll.\u00a0 So 3 years later, when you want to get all upset with payroll that they have been direct depositing $2K into the non-employee\u2019s checking account every other week, remember that you were the one on to follow the payroll processing handbook they gave you 4 years ago.\u00a0 It\u2019s sort of like when the employee gets mad at payroll when they don\u2019t have the right vacation accrual balance, but nobody ever told payroll that the employee had become a manager.\u00a0 All too often, HR conveniently forgot to send the paper \u201cdownstairs.\u201d<\/p>\n
The real core of the problem is that payroll lives in a pretty high stress environment.\u00a0 They are cranking numbers all day, and the only time they ever hear anything from an employee or manager is when they paycheck has gone mightily wrong somewhere.\u00a0 These are not usually good phone calls.\u00a0 Payroll knows that many of these problems can be quite easily fixed if the communication between HR and payroll were just a bit better.\u00a0 However, HR doesn\u2019t see payroll as a priority.\u00a0 Rightly so, payroll is a commodity transaction, and we in HR see ourselves as strategic.<\/p>\n
Whether or not this is all true is rather unimportant.\u00a0 What is true is that this continuously strained relationship doesn\u2019t need to be so.\u00a0 At the end of the day, payroll controls the largest expense in the company.\u00a0 At the end of the day, the quality of payroll does more to engage or dissatisfy employees than anything we in HR do.\u00a0 Our overall effectiveness can be brought all the way down the more contentious our relationship is with payroll, so spend some time and fix it.\u00a0 Payroll and HR hating each other has gone on for just too long.<\/p>\n","protected":false},"excerpt":{"rendered":"
Generally, I find that any time payroll reports to Finance and not HR, there is a pretty strained relationship.\u00a0 After all, these are organizations that work closely together because of their relationship with the employee data, but these are organizations…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[8],"tags":[],"class_list":["post-745","post","type-post","status-publish","format-standard","hentry","category-strategies"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/745","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=745"}],"version-history":[{"count":0,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/745\/revisions"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=745"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=745"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=745"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}