{"id":87,"date":"2005-08-22T20:41:00","date_gmt":"2005-08-23T04:41:00","guid":{"rendered":"https:\/\/systematichr.com\/?p=87"},"modified":"2005-12-02T01:30:35","modified_gmt":"2005-12-02T01:30:35","slug":"convergys-expands-bpo-offering-beyond-hro","status":"publish","type":"post","link":"https:\/\/systematichr.com\/?p=87","title":{"rendered":"Convergys expands BPO offering beyond HRO"},"content":{"rendered":"<div style=\"clear:both;\"><\/div>\n<p>No, I haven&#8217;t died, quit, or just gone away.  I&#8217;ve been in the middle of parallel tests for a client and that has been an all consuming task.  This also means that I haven&#8217;t been doing the normal market research I usually do every week. <\/p>\n<p><a href=\"http:\/\/news.morningstar.com\/news\/BW\/M08\/D08\/20050808005634.html\">Convergys finalized it&#8217;s deal with Deloitte <\/a>to acquire the Deloitte Fiancial BPO business.  With this acquisition, Cenvergys becomes a much stronger player in the overall BPO market.  They are already decent sized for HRO, and this just gives them better ability to attract organizations which want a seamless platform for HR and Finance.<\/p>\n<p>While I&#8217;m not sure that most large organizations will want to single-source their BPO to one vendor, this offering certainly increases Convergys&#8217; exposure and market share.  It&#8217;s also possible that acquiring Finance BPO from Deloitte will improve their PR outsourcing business.<\/p>\n<div style=\"clear:both; padding-bottom: 0.25em;\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>No, I haven&#8217;t died, quit, or just gone away. I&#8217;ve been in the middle of parallel tests for a client and that has been an all consuming task. This also means that I haven&#8217;t been doing the normal market research&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[17,3],"tags":[],"class_list":["post-87","post","type-post","status-publish","format-standard","hentry","category-hro","category-vendors"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/87","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=87"}],"version-history":[{"count":0,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/87\/revisions"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=87"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=87"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=87"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}