Your technology project is completed.\u00a0 Your go live date is imminent.\u00a0 You have committed serious time and effort to changing your processes, and making sure they get implemented in your new technology appropriately.\u00a0 Your delivery method is changing and people will need to use the new processes, portals, and workflows starting tomorrow.\u00a0 Suddenly you realize that all your effort was for nothing.\u00a0 You have not spent enough time in change management.<\/p>\n
At the end of the day, it\u2019s all about user adoption.\u00a0 Your employees, managers and other end users have to be excited about the system, but they also need to be well educated in how to use the system.\u00a0 If not, they at least need to know how to get help, and often this help needs to be easily accessible and informative.<\/p>\n
You really need to count on your end users to make the project successful.\u00a0 If they don\u2019t have good adoption, you won\u2019t end up with the type of ROI you\u2019re expecting, but you also will end up with many sub processes that managers have implemented to get around your process.<\/p>\n
Organizations get so wrapped up in the implementation of technology that change management seems to be an after thought.\u00a0 And your response right now is to say \u201cnot in my company.\u201d\u00a0 Well let me tell you that you\u2019re wrong.<\/p>\n
Most organizations I go to think that change management is the simple communication of a new (insert project here) and some training to go along with it.\u00a0 However, ignoring the underlying philosophy behind change management and only applying the tactical principles is dangerous.\u00a0 Change management msut change behaviors.\u00a0 If you only communicate and train without thinking about the specific audiences, what they want and need, and how they operate in their day to day work lives, you\u2019ve missed the point of change management.\u00a0 In the end, they may know what to do, and they may know how to do it, but they won\u2019t be engaged and they won\u2019t have adopted your project.<\/p>\n
Engage a change management expert.\u00a0 Wasting $M\u2019s on a project just to see it die a slow death is not fun, and it\u2019s not in your organization\u2019s financial interest.<\/p>\n","protected":false},"excerpt":{"rendered":"
Your technology project is completed.\u00a0 Your go live date is imminent.\u00a0 You have committed serious time and effort to changing your processes, and making sure they get implemented in your new technology appropriately.\u00a0 Your delivery method is changing and people…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[37,28,8,2,34],"tags":[],"class_list":["post-876","post","type-post","status-publish","format-standard","hentry","category-change-management","category-communications","category-strategies","category-hr-technology","category-implementation"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/876","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=876"}],"version-history":[{"count":0,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/876\/revisions"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=876"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=876"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=876"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}