When at a door, train, bus, or anything else, people going out exit before anyone else goes in.\u00a0<\/p>\n
This is a simple process rule.\u00a0 In the example, it makes good sense.\u00a0 You can\u2019t get in a train if people have not left the train yet.\u00a0 If it\u2019s full, you\u2019re not getting on.\u00a0 If people have exited the train, there is now room for more people.\u00a0 It\u2019s really not a hard rule.<\/p>\n
In HR and in business generally, we define rules, policies, process flows, and then often we don\u2019t follow them.\u00a0 The reason for this is that we have exceptions to handle, and sometimes things just have to be handled faster than a defined process allows.\u00a0 When this happens, we often take short cuts to get to the end state faster.<\/p>\n
The problem with exceptions and shortcuts, is somewhere else in the process, we most likely created inefficiencies and possibly created more manual work somewhere else.\u00a0 What you actually did was speed up one process but slow down 5 others.\u00a0 While this might be an ok ROI in some circumstances, it\u2019s not in many.\u00a0 Unthoughtfully circumventing process for short term and single objective gains at the expense of anything else is a tough proposition that we all go through all too often.\u00a0 All the while, we are scolding managers that fall out of line when they take shortcuts in their HR processes when they have P&L objectives to meet.\u00a0 Let\u2019s challenge ourselves to be more thoughtful about when we decide to exit a process and understand the real ramifications and benefits when we do.<\/p>\n","protected":false},"excerpt":{"rendered":"
When at a door, train, bus, or anything else, people going out exit before anyone else goes in.\u00a0 This is a simple process rule.\u00a0 In the example, it makes good sense.\u00a0 You can\u2019t get in a train if people have…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[8,11],"tags":[],"class_list":["post-886","post","type-post","status-publish","format-standard","hentry","category-strategies","category-service-delivery"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/886","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=886"}],"version-history":[{"count":0,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/886\/revisions"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=886"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=886"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=886"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}