{"id":944,"date":"2008-09-15T01:00:33","date_gmt":"2008-09-15T09:00:33","guid":{"rendered":"https:\/\/systematichr.com\/?p=944"},"modified":"2008-09-15T01:00:39","modified_gmt":"2008-09-15T09:00:39","slug":"bill-kutik-radio-show-%e2%80%93-hp-managing-by-walking-around","status":"publish","type":"post","link":"https:\/\/systematichr.com\/?p=944","title":{"rendered":"Bill Kutik Radio Show \u2013 HP: Managing By Walking Around"},"content":{"rendered":"<p><a href=\"http:\/\/www.knowledgeinfusion.com\/ondemand\/docs\/DOC-3124%3b\" target=\"_blank\">Bill Kutik\u2019s excellent interview of HP<\/a> had quite a few excellent insights.\u00a0 He initially opens the conversation by talking about some of the many innovations HP has developed over the years.\u00a0 One of the early HR innovations was the idea of \u201cmanaging by walking around.\u201d\u00a0 Really this just meant that HR was available and visible.\u00a0 It\u2019s no secret that the line manager is often the first stop for any HR questions, and certainly if not directly in the path for HR service delivery, they are a critical component of employee engagement, satisfaction and productivity.<\/p>\n<p>Bills question to HP was how HP has evolved this philosophy over time to cope with what I\u2019ll call the diaspora effect of the workforce \u2013 in other words, rather than having a centralized bunch of employees working together, they can now be anywhere.\u00a0 Thus, managers walking around does not really have the same visibility effect that it used to.\u00a0 While I\u2019m not sure HP had a great response for how this management strategy has evolved, it\u2019s certainly a very interesting problem to think about.<\/p>\n<p>I\u2019ve obviously been a huge proponent of enterprise social medias, but I\u2019m not sure that this is everything that management needs to stay visible to the workforce.\u00a0 After all, social medias may work for Gen Y, but anyone in their 30\u2019s and older seem to still like seeing people face to face.\u00a0 We don\u2019t walk out of meetings and immediately text our friends to tell then what happened.\u00a0 We sit in the halls afterwards and catch up.<\/p>\n<p>However, social medias may be effective in the \u201cmanagement by walking around\u201d concept as well.\u00a0 Rather than using social medias passively, managers can initiate chats and IM\u2019s to be constantly showing their presence without the negative connotation of \u201cchecking in.\u201d\u00a0 Managers can have blogs that their teams subscribe to for updates on what is going on in the company, team and what important messages there might be to communicate.\u00a0 And managers can be active on the networks, commenting on employee\u2019s profile pages, and having constant digital dialogs on just about any topic on a constant basis.<\/p>\n<p>The problem is that managers now have to learn these tools.\u00a0 This is a huge learning curve not only because it requires learning the technologies, but also because it\u2019s is a change in the way we work.\u00a0 It is a complete immersion into lifestyle of digital communications without ever seeing someone live.\u00a0 More and more, employees are going to get comfortable with this, as we have already gotten comfortable with working remotely.\u00a0 Walking around was easy for managers as all it meant was opening the office door and getting out.\u00a0 Social medias will require major change management and learning, without which, those engagement and productivity factors may lose ground.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bill Kutik\u2019s excellent interview of HP had quite a few excellent insights.\u00a0 He initially opens the conversation by talking about some of the many innovations HP has developed over the years.\u00a0 One of the early HR innovations was the idea&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-944","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=944"}],"version-history":[{"count":0,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/944\/revisions"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=944"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=944"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}