The history of HR technologies has for many years been about functionality.\u00a0 We have been increasing functionality levels for a couple of decades now.\u00a0 Even the recent robust growth of talent management applications has been about functionality.\u00a0 Vendors are fighting in a competition to have a \u201ccomplete talent management suite\u201d and adding functional components in a build, buy, acquire mode.\u00a0 Companies that have long had HR functionality like SAP went through major functional additions in just the last decade.\u00a0 However, I think we\u2019ve reached a point where functionality is becoming much less important.\u00a0 As we focus ourselves on the customer rather than internally on HR, the shift is going towards integration and customer usability<\/p>\n
The shift towards integration basically encompasses the need to better understand what data we actually have on our employees so that we can better deliver analytics to our business executives.\u00a0 We have realized that it really does not matter how much functionality we have if it\u2019s not reportable.\u00a0 Business executives want to see slices of data that come from our multiple disparate sources and don\u2019t care how hard it is for us to pump data into excel, spin it around 5 times to pump meaningful metrics back out.\u00a0 They are angry that it takes 3 days to do this.\u00a0 They expect the same from HR as they get from their SCM and CRM systems.<\/p>\n
The shift towards customer usability is much the same as integration, but we believe that as employee\u2019s consume public website like eBay, Google, and Amazon.com, they expect the same organization, usability and informative nature from HR.\u00a0 They also realize that it\u2019s possible to integrate data from multiple sources and aggregate them into a single informative page.\u00a0 An employee does not care if HR\u2019s back end systems number in the dozens, so long as they all talk to each other.\u00a0 God forbid that an employee has to enter the same data into multiple self service systems.<\/p>\n
Rather than growing our technological capabilities from a core table, field and data element baseline, I\u2019m pretty sure vendors are realizing the shift in HR focus.\u00a0 We have enough functionality.\u00a0 We don\u2019t provide good enough service and high quality touch points to our ultimate customers.\u00a0 We\u2019ve clearly begun these transitions, and while we have a way to go, the technology focus has clearly shifted.<\/p>\n","protected":false},"excerpt":{"rendered":"
The history of HR technologies has for many years been about functionality.\u00a0 We have been increasing functionality levels for a couple of decades now.\u00a0 Even the recent robust growth of talent management applications has been about functionality.\u00a0 Vendors are fighting…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[40,48,2],"tags":[],"class_list":["post-945","post","type-post","status-publish","format-standard","hentry","category-enterprise-solutions","category-hr-service-delivery","category-hr-technology"],"_links":{"self":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/945","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=945"}],"version-history":[{"count":0,"href":"https:\/\/systematichr.com\/index.php?rest_route=\/wp\/v2\/posts\/945\/revisions"}],"wp:attachment":[{"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=945"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=945"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/systematichr.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}