systematicHR

While I’m not a “communicator” in HRIT we are often involved in communications at levels we don’t think about. Basically, any time we’re implementing a system that will include a form of manager or employee self service, or designing a report for distribution, we should be thinking about what the communication effect is. More broadly than that, we should really be pre-planning what necessary actions we should take and how we should be thinking about the potential ramifications of our output. I ran across this great research paper on the “7 Habits of Highly Effective Benefit Communications” and I really thought most of it had broader scope than just benefits. I’ll summarize, but have a look when you get some time.

1. Determine your goals
2. Ingrain your message consistently and repetitively
3. Get your employee’s attention
4. Keep it simple
5. Ask for feedbackKusick, Kirk D. “Seven Habits of Highly Effective Benefits Communicators.” Retrieve from http://www.milliman.com/pubs/KDK_7Habits.pdf on January 21, 2006.