Michael thinks web 2.0 sucks. Actually, he doesn’t, he’s the biggest user of new technologies I know. But enterprise users have been slow to adopt the technology. I talked about capturing collaboration networks in HR using web 2.0 technologies, but take a look at Sean Rehder’s excellent rebuttal in the comments section.
There are good reasons HR is having a hard time with web 2.0. Some of the easy things will be ajax in our ESS and MSS sites to provide a bit more immediate user satisfaction. But when it comes to blogs and wikis, those are currently the domain of product development and R&D – really the only places where web 2.0 has taken off within the enterprise. They need spaces where they can share and record knowledge, where writing about their software code edits can be edited on-line by other people.
So if my idea of collaboration networks using tagging didn’t pan out, how about utilizing wikis in learning and knowledge management? We have these huge LCMS (learning content management systems) that are constantly updated. Content is constantly being revised, updated, outdated, and the current tools out there are not as flexible. Granted, I don’t know how to engineer a wiki into an LCMS so it would make sense, but perhaps someone out there has an idea.
Don’t get me wrong – I think we all love web 2.0. We just don’t know how to apply it to HR.