Engagement
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The Responsible Worker
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The responsible worker has a personal commitment to getting results. ((Drucker, Peter F. “The Daily Drucker.” HarperCollins, 2004. Page 104)) Drucker calls this person the responsible worker. I (we) have always called this person the engaged worker. Certainly responsibility and…
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I Pretend to Work, Work Pretends to Pay Me
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I actually saw this quote on a sign in a very touristy restaurant. Somehow, I decided that I probably wouldn’t see the situation quite the same way that the employee did. I Pretend to Work therefore Work Pretends to Pay…
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Attraction versus Retention
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I’ve always stated that while cash compensation and benefits might be the largest factors for attracting talent, they are by no means the factors for which employees stay with the organization. In order to have high employee retention you have…
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Employees Define Employee Satisfaction
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The Boggs Learning Chronicle blog highlighted a survey of top ten employee satisfaction indicators as defined by 2.2 million employees. Granted, I didn’t think much of the survey and my comments are below. Obviously what employees think is important is…
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Protecting Trade Secrets and Engagement
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Jay Shepard is one of my favorite new bloggers – a bit because he’s actually interesting, but also because (like Thomas at Vendorprisey) Jay makes up great phrases like “gruntled employees.” In Jay’s recent post on protecting trade secrets (Jay…
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Restoring Trust
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As a leader, can you restore trust that has been lost? Knowledge@Wharton has a wonderful article including s research stuffy regarding the restoration of trust. Basically as I stated yesterday (and through the SHRM article) “To a large extent, people…
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Trust and Engagement
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Do your employees trust you? More importantly, do your employees trust your boss? Even better, do your employees trust your executive team? What goes into trust and why is it important? Trust is critical at a couple of levels. First,…
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Does Anyone Get Employer Branding?
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As usual, Regina is right: My take though is that it is difficult if not impossible for employees to deliver a customer experience if they in fact are not operating and living in a culture that offers them a really…
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The Future of UI
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One of the reasons I write so much about the user interface (UI), portals and SOA is that I believe HR technology’s future is very much about how we engage and increase end user adoption. In an increasingly dispersed global…
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Sleepless Nights in HR Part 3
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1. Engaging my workforce I’ve certainly done my part writing about engagement, and so have many other people. For today’s article, I thought I’d let someone else do the talking. From management-issues.com, Andy Parsley writes about the service-profit chain: The…
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Sleepless Nights in HR Part 2
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So obviously being dissatisfied with the HR.com list of leading concerns, I had to make up my own list. The following is the systematicHR version of what I think should be keeping you up at night. What keeps you up…
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Sleepless Nights in HR Part 1
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I got an e-mail from HR.com (actually I get several spams a day) advertising one of their conferences. In this particular one, they posed the question “What keeps you up at night?” Their responses for the most part made me…
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Creating Strategy Part 3
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I recently posted that the creation of strategy was better served by being flexible and agile than creating concrete plans. Here’s part 3: 7. Encourage Risks; Tolerate Mistakes ((Millard, Rob, June 5, 2006. “Increasing Your Strategic Clock Speed.” Retrieved from…
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Branding, Communications, Compensation, Engagement, HR Strategy, HR Technology, Talent Mgmt, Vendors, Workforce Planning
We Have Work to Do
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For all our lofty talk about employer branding, employee engagement, communications and change management, and for all the money we’ve been spending on implementing technology, process and workflow, we don’t seem to be tying the two together. I won’t be…
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HBR – Why Work Should Not Be Engaging
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I’m an avid reader of Harvard Business review. Most of the time, I skip articles that are not meaningful to me. The ones I decide to read are almost always quite insightful. Then again, sometimes I stumble on something that…
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About Stretchwork and Career Management
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Julia Hanna recently wrote about the use of stretchwork applied to career advancement in the August 9 issue of HBS Working Knowledge. Stretchwork has been a tool utilized by performance management professionals for ages. In truth, we in HR have…
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The True Costs of Unionization
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In an attempt to be apolitical (which is truly difficult for me), I was reading a New York Times article about United mechanics entering into a training program after layoffs. The success rate of returning those mechanics was dismal if…
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The Keys to Employee Motivation
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At systematicHR, we sit around talking about (reading about) ideas like employee engagement and employer brand a lot. These are quite simple concepts to understand, but actually quite difficult to implement and achieve successfully. In terms of talent, the employer…
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On Engagement and Learning
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The following is heavily plagiarized from Fortune Magazine (reference below) Francis Upton was a Princeton-trained mathematician. Working for Thomas Edison, he wrote to his father, “The strangest thing to me is the $12 that I get each Saturday, for my…
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To Engage Employees, Let Them Go
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The Edelmann blog highlights a New York Times article analyzing the affect of vacation time (or lack of) on employee engagement and turnover within the younger generation of workers (not quite phrased that way of course). Many young people in…