Branding
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Branding, Change Management, Communications, HR Service Delivery, HR Strategy, HR Technology, Implementation, Portal, Service Delivery
Dysfunctional Self Service
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So I’ve been away for a year and I’ve let this website go a little bit. (I just started back up in September) I mean, if you click on any number of links, you’ll find error pages, pages that don’t…
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Please Don’t Do It
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I have to admit that I spend more time in airports than I would like to admit. This means that I spend some time in airport bathrooms where a very disturbing event happens with unbelievable frequency. I’d say that about…
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Behavioral Non-Interviews
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Remembering back to college admissions days (which many of you might have kids going through that right now), one of the best parts of the whole process is doing the college tour thing and doing interviews at the various prospective schools. For 4 year…
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Screen Flicker and End User Annoyances
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There has been so much publicity around e-readers and the Apple iPad lately. In truth, I’m totally captivated by both of these technologies, but have not jumped in the market yet. The iPad seems wonderful since it is basically the…
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Users First, Company Second
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I feel like I always talk about change management and adoption. When implementing a new system, I can definitely say that over the last few years I’ve seen a marked improvement in the diligence of internal implementation project managers in…
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The Shift to Engagement
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I was reading a post on 2010 (originally attributed to Joyce Gioia, but without a link). ((Quick note to my fellow bloggers, Even though I don’t always link, I do almost always footnote. It’s a pain, but we live in…
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David Zinger 3 Words Follow-up
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3 Words Follow-up to yesterday’s post written by David Zinger. I am so pleased you took so much away from 3 little words. It makes me feel stronger than the 3 little pigs and I know some wolf can blow…
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Branding and the 3-word Theme
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I was checking out David Zinger’s twitter page and noticed his 2009 3-word theme. They are “Authentic, Connections, Engage.” A part of me wants a 5 page manifesto on his choice of these words and why they are important to…
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HR Metrics: Offer Accept Rate
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Last time I looked for a job, I had three offers. Each of these offers were with very similar organizations, with very similar offer packages, and with exactly the same type of work. What actually made the difference? It was…
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Cover-ups
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Up through the Beijing Olympics, I’d been reading stories almost on a daily basis about how China was trying to present a public image of itself that was not necessarily the truth. Limited access for journalists (to protect the athletes?): …
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The CEO and Company Culture
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The other systematic asks: In a recent interview with one of our analysts, a Fortune 500 company’s HR director said (not verbatim) “It’s not HR’s job to define our culture. It’s the CEO’s job. It’s our job to communicate that…
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“Talent” as Marketing?
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Seth Godin’s recent post on Talent and marketing HR hit home on may fronts. What if you started acting like the VP of Talent? Understanding that talent is hard to find and not obvious to manage. The VP of Talent…
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Rejected Applicants and External Brand
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Say you are Google. You have a few hundred thousand people sending you applications and resumes on a weekly basis. Therefore, you have to reject a few hundred thousand people on a weekly basis. Even is this is the nice…
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The Top Role of Brand in Recruitment
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A recent Tom Peters entry criticizes the characterization of the “war for talent” as a competitive endeavor as opposed to an internal problem. He’s right, but this is nothing new. The HR world including systematicHR has long been talking about…
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Building the Employer Brand
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When we think about the employer brand, we often think about it from the recruiting perspective. A healthy employer brand does indeed make it much easier to attract potential employees, and it saves a business significant dollars in other ways…