Engagement
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Augmented Reality Onboarding
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So I’m looking for a restaurant. I bring up my phone, hold it up in front of me, and scan what’s around. It tells me that 1.2 miles over that way there is a Thai place that is rated week, or 0.65 miles the other way there is a BBQ place that everyone loves. I…
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Collaboration, Communications, Data & Metrics, Engagement, Features, Social, Social and Gamification, Social Talent, TalentHR, Twitter and Osama bin Laden
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Yeah – I’m going to write about this. I just finished watching Zero Dark Thirty on the plane, and I’m thinking back to that day. I remember landing in the Chicago airport, booting up my phone and checking Twitter. Scrolling through the feed, one caught my eye: “bin Laden is down.” The tweet was more…
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Communications, Engagement, Governance, HR Service Delivery, HR Strategy, HR Strategy and Technology, Service DeliveryGlobal or Regional: HR Service Delivery Should Always Be Perfect
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I’ll admit it. I fly United. I also know that everyone hates them, but I actually don’t. In fact, I’d fly United over any other carrier in the US (which does happen quite often). Ok, so sometimes extreme status helps out, but they do treat their upper tiers of status holders rather well. In the…
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All Posts, Engagement, Gamification, HR Strategy, Learning Mgmt, Social, Social and Gamification, Social Talent, Talent, Talent MgmtI Could Have Been A Ditch Digger
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Note of warning: Stereotypes follow in plenty. Last year I wrote a post titled “I could have been a rice farmer.” It’s completely true that had my parents not moved from Taiwan to the United States before I was born, the possible alternatives to my life are infinite. However, I probably would not actually have…
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Analytics and Big Data, Collaboration, Communications, Data & Metrics, Engagement, Enterprise Solutions, HR Service Delivery, HR Strategy, HR TechnologyI Don’t Want No Stinkin’ Analytics!
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I’m a nerd. I get on my bike or I go for a run, and I’ve got my Garmin GPS running the whole time telling me how far I went, how fast I went, what my heart rate was, (ok I’ll stop the list well before it gets to 20 items). I also happen to…
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All Posts, Engagement, Governance, HR Service Delivery, HR Strategy, HR Technology, Vendor Mgmt, VendorsCedar Crestone HR Technology Survey: Create a Winning HR Function
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All too often, I get an industry report to read and end up saying to my colleagues, “wow this is crap.” Case in point, at the end of 2012, I got a widely read industry report that rated a halfway decent HCM provider’s payroll engine to be better than one of the major payroll outsourcers. …
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Engagement, HR Service Delivery, HR Strategy, HR Strategy and Technology, HR Technology, Innovation, Service DeliveryStrategy without Technology is Stupid
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As of about 2003, I don’t think I could live my life without my devices. Back then it was the blackberry and laptop. Now it’s my Android phone, iPad and laptop. If I lose my phone, I’m basically dead in the water – no contact with the outside world… I’m totally cut off. When I’m…
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The Social Recruiting Process: What You Need to Know
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Techniques being used to find and hire talent have changed significantly in the last few years and it’s quickly moving toward a social process. According to a survey from Jobvite, 92% of companies in the US used social platforms for recruiting in 2012. 73% successfully hired a candidate through social media – a drastic increase from…
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Change Management, Collaboration, Communications, Engagement, Functional, HR Service Delivery, HR Strategy, HR Technology, Service Delivery, Web 2.0I Can Finally Buy My Dad a Smart Phone
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Just a couple years ago, my parents came back to the US after years of being overseas missionaries. They have been in Siberia, on a random island in the Pacific, etc… and they came back to a world where cell phones were ubiquitous and information was accessible everywhere. My father is now over 70 years…
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Engaging Testers
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Testing is one of those things that I would not only be bad at, but I would rather loath to do it. The infinite detail of what the task entails along with the endless permutations that are possible makes testing seem like an impossible task to me. I really just can’t focus for as long…
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All Posts, Blogging, Change Management, Collaboration, Communications, Engagement, HR Strategy, HR Technology, Social, Social Talent, Web 2.0Feedback and Calling BS in Social
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An interesting thing happened at the recent HR Technology Conference. During Naomi Bloom’s “Master Panel,” when Mike Capone noted that ADP had the first SaaS application, before anyone else and before anyone called it SaaS, many of my compatriots on twitter decided to tweet this statement. I have no issues with announcing to the world…
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HR Technology Conference Reactions: Talent Management Panel
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The talent management panel at The HR Technology Conference was all about diversity. Not diversity in terms of workforce, but the diversity in terms of approaches in deploying talent processes and technologies that different companies take in pursuit of their goals. With Jason Averbook hosting, we had Walmart (2+ million employees), Motorola Solutions (called themselves…
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Creating Information from Knowledge from Collaboration
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It’s nice being a consultant. People like consultants because we have a specific approach to a problem. We talk to lots of people, look at lots of documents, conduct workshops. Then we synthesize what we have learned and create judgments and opinions, and then we document everything to the nth degree. Some people would argue…
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The Pain Threshold
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Lance Armstrong was a US National Champion and a World Champion long before he ever won seven (eight?) Tours de France. The man was always known in cycling circles as the next big gun in US cycling. In one race (San Diego I think), we were riding a horrifically fast pace, many of us in…
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Better Measures for Engagement
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Is it Gallup that has the “Do you have a best friend at work” question? We’re so into doing employee surveys to measure employee engagement. They provide us with a statistically validated measurement of our workforce once or twice a year. We can look at the engagement studies, and if we have any luck at…
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Change Management, Collaboration, Communications, Engagement, Governance, HR Strategy, HR Technology, Innovation, Knowledge MgmtManaging Thinking, Managing Knowledge
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On March 2, 2011, Pakistan’s Minister for Minority Affairs, Shahbaz Bhatti was assassinated. Like others before him (including Benazir Bhutto), he was killed for standing up for the right of Pakistanian citizens to believe in whatever they wanted to believe. In this case, Bhatti was a Christian, and (to his detriment) was outspoken about it. …
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I Should Have Been A Rice Farmer
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OK, I’m Taiwanese, and I recently went back to Taiwan to visit family and see the “home country” that I’ve never been to. As I stayed in the apartment my family had rented, surrounded by rice paddies on all sides, i realized how close I was to having been a rice farmer of some type.…
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Nerves and Decision Governance
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What makes us intelligent, able to make decisions based on our surrounding and pdictions of the future is not that we have an emmense amount of knowledge packed into our brains. Rather, what makes us different as human beings is that we have a great deal of nerves and nerve connections. It is these connections…
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Recruiting Engagement
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So, I used to write this blog for me. Honestly, I could have cared less that anyone was reading it. It has been a great exercise for almost 6 years – forcing me to continuously thing and read and research. I’ve enjoyed writing over 1000 posts and think of it as a fairly significant achievement. …
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The Butterfly Effect
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In 1972, Edward Lorenz wrote a paper called “Predictability: Does the Flap of a Butterfly’s Wings in Brazil set off a Tornado in Texas?” In this paper, the flapping of a butterfly’s wings, a minute, very low mass, and quite insignificant action, represents a small initial and remote condition that can lead to major downstream…