Outsourcing
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ADP and web services
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I keep talking about ADP. (1, 2, 3, 4, 5, 6) but in my defense, they are the largest of the HR outsourcers. CIO Insight has a great article on what they are doing to create a seamless web portal for their multitude of services and systems. I’m not sure if any other traditional outsourcers…
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Ceridian Rumors
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OK – not really rumors, but sounds like Ceridian will be moving all of it’s payroll processing over to Atlanta, GA and Chicago, IL. This is a part of their “centers of excellence” and will take them from 4 major processing centers to 2. There will be local print centers, but a major consolidation in…
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ADP v. Ceridian
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I’ve been pretty clear in past posts regarding my preference for ADP over Ceridian. I have also been clear that Ceridian has more robust HR services. The market seems to agree with me, and if I take a guesstimate, 25% of the U.S. Fortune 2000 outsources payroll and/or HR to ADP, and only 5% does…
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How to make outsourcing work for you
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An HR.com article written by a Dave Carlson from Mercer HR notes that “Teaming up with a compatible partner can make a tough job easier .“ (unfortunately you need $200 to get access to the actual article) However, my rebuttal is that all the current HRO studies (the very current ones) are stating that satisfaction…
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Four Big Lies About Offshoring
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I’ve written about this before, but here’s some validation for me. I’m not going to re-print the text, you can hit the link, but here are the 4 big lies. While you read the article, think: offshoring=trade, because that’s all it really is. Lie Number One: Offshoring is a Threat to American Economic ProsperityLie Number…
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HR Market Health & Vendor Updates
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This info is now old (May 17), but I always find it interesting to see how vendors are doing. HRmarketer.blogspot.com has a quarterly review of some trends. Here are a couple of comments I have: Paychex will always do well. They have an incredible business model and a rediculous record of profits. Their next move…
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Outsourcing and Strategic HR
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Andrew wrote a nice piece about outsourcers and how they have to change their “look” in order to succeed in the future. To quote him, Business service providers need to be strategic to truly succeed. Indeed, being strategic can often involve low-cost delivery to free up aclient’s capital for other uses. However, I submit that…
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Talent, Outsourcing, and MSS
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Since my last post was on talent, I thought I’d see if I could tie it back into systems somehow. As we continuously look at talent in both retention and acquisition modes, we must realize that we’re not only trying to attract and retain employees with compensation, benefits and corporate culture (and such), we’re really…
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Global Payroll Outsourcing
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One of the major irritations to multinational companies attempting to manage their employees through a single database is the inability to outsource payroll to a single provider. Instead, if the MNC is in 20 countries, it’s likely they will have a centralized PeopleSoft or SAP HRMS with 15 or so interfaces to multiple payroll vendors.…
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Outsourcing is failing the large employer market
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There’s quite a bit of Deloitte research out there on outsourcing in general. Much of it points to the positive impact of outsourcing, and a recent study notes outsourcing’s failure. Ok – that’s a bit dramatic I suppose. The outsourcing failure document (I have not read it yet) seems to focus on 25 large organizations…
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Oh My God!!! Payroll Outsourcing
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Ultimate is not the best payroll outsourcer. In fact, do they even really qualify for this category? Let’s talk Paychex, ADP and Ceridian. Now these are outsourcers. What’s the difference? A huge back room – the 3 REAL PR vendors above actually process taxes, submit NACHA (direct deposits), do garnishments, print checks, etc… Ultimate (I’m…
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Outsourcing employment verifications with Talx
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Every time I go visit clients to think about new HRMS systems, one of the topics that comes up most often (functionally) is how software can automate all the requests from mortgage companies for employment and salary verifications. Now, there’s a better way. Talx has a service called “The Work Number.” You provide them a…
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Offshoring as Outsourcing
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Offshoring is a huge topic these days, and as it impacts HR and I can tie it to outsourcing, I’ll write about it. If you are curious, here are a couple of links at Mckinsey (one and two). For those of you familiar with basic macro-economics (many of us had to take an econ course,…
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HRO prices going down for small business
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This Inc. article is a nice review of costs of HRO for smaller businesses. Although I really don’t focus on small business, it’s difficult to provide economies of scale to them when your costs are generally based on a per employee per month type of schedule. I’m also very interested in how Inc defined their…
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Sarbanes Oxley and a case for Outsourcing
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Thought I’d take a minute to comment on Deloitte’s top 10 problems for financial reporting in 2005. See it here Note that the top 2 items are very HR oriented (number 2 because it hits everyone). The first item is the whole problem with stock options, and since I know relatively little about stock option…