Engagement
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Happy Cows Come From California
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Where I live, the California Cheese people have an advertising campaign (I assume in competition with Wisconsin) that show miserable cows in the midst of blizzards followed by “happy”…
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Video iPods in Training
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“Training is now going to employees rather than the other way around.” ((Gronstedt, Anders. June 2007. “Employees Get and Earful.” HBR June 2007, Pg 26)) A few months ago…
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What’s the Difference Between Employee Engagement and Commitment?
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Thanks to Terry for pointing me to an article Regina Miller wrote. In it, Regina speculates at the different definitions of commitment versus engagement. It seems that the world…
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Understanding the Contributors to Employee Engagement
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The May 2007 issue of HBR gives us a broader view of employee engagement and defines some of the contributors for it. Not surprisingly, employee engagement is not made…
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Management as a Productivity Barrier
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Peter Drucker: “So much of what we call management consists of making it difficult for people to do work.” A while back I had a post around “1 Jerk…
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1 Jerk = $160K
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I first heard about the “Jerk” effect during a verbal presentation at a conference. Robert Sutton apparently did a study and found that for every “jerk” in your organization,…
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Shifting from Higher Education to the Workplace
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So you get in college these days, and in addition to the great classroom experiences, you have great on-line discussion tools where you can post questions and solve problems…
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HR Strategy – What Really Matters?
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Harvard Business Review recently published that “Most traditional HR performance metrics – such as employee turnover rates, average time to fill open positions, and total hours of training provided…
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Generation Y Mobile Technology: The Future of Work
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I’m not usually very interested in mainstream work technologies from the standpoint of systematicHR. However, I was listening to yet another ZDnet interview with a CIO (this time with…
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Happiness vs. Engagement
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Life, liberty and the pursuit of happiness. All too often the pursuit of happiness has been equated with the pursuit of money or a better job (a.k.a. money). Even…
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Defining Employee Engagement
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In 2006, The Conference Board published “Employee Engagement, A Review of Current Research and Its Implications”. According to this report, twelve major studies on employee engagement had been published…
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Real Lesson From Despair.com: Motivation
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If a pretty poster and a cute saying are all it takes to motivate you, you probably have a very easy job. The kind robots will be doing soon….
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Three Unpalatable Truths
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Rob posted his three unpalatable truths a couple weeks ago and applied them to the creation of strategy. As I thought about my definition of HR strategy as “the…
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Plateauing, Multiple Career Ladders, Engaging Employees
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Knowledge@Wharton wrote a few months ago about a “new” phenomenon within middle manager ranks. A number of men and women in middle management are increasingly reluctant to take the…
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Employee Engagement Improves Organizational Agility
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The Mckinsey Quarterly survey of barriers to agility and speed related to behavior and attitude ranked “employees lacking a sense of purpose commitment, motivation” as the number 1 factor…
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Real Lesson From Despair.com: Disservice
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It takes months to find a customer, but only seconds to lose one… the good news is that we should run out of them in no time. ((Despair.com)) This…
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Real Lesson From Despair.com: Demotivation
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Sometimes the best solution to morale problems is just to fire all of the unhappy people. ((Despair.com)) As mean as it sounds, it may be true. We all know…
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Virtual versus Physical Communities
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The advent of virtual communities and their influence on shaping the workforce in undeniable. What started ages ago with people talking over the phone but perhaps never meeting has…
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Defining Culture
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In a recent edition of AON’s “AON Consulting Forum” they had an article entitled “Leading Change: Creating an Energized Organization.” ((October 2006. Retrieved from www.aon.com on December 18, 2006.))…
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Communicating with a Millennial (Part 4: The Transition to Work)
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So what are the right expectations for a millennial just entering toe workforce? Ryan states “I find that managers are not giving me the appropriate guidance necessary for me…