process
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Branding, Change Management, Communications, HR Service Delivery, HR Strategy, HR Technology, Implementation, Portal, Service DeliveryDysfunctional Self Service
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So I’ve been away for a year and I’ve let this website go a little bit. (I just started back up in September) I mean, if you click on any number of links, you’ll find error pages, pages that don’t load, or just pages that don’t display correctly. Basically, letting go for a year while…
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Change Management, Enterprise Solutions, HR Service Delivery, HR Strategy, HR Technology, ImplementationMissing Steps
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I started my day on Monday at 4am when my cab picked me up to head to the airport. As he missed the airport exit (how does that even happen?) I thought to myself that missing my plane would cause me to miss a series of 4 conference calls in the afternoon. Given that it…
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Please Don’t Do It
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I have to admit that I spend more time in airports than I would like to admit. This means that I spend some time in airport bathrooms where a very disturbing event happens with unbelievable frequency. I’d say that about every other trip to the bathroom, someone is in there talking on the phone. I…
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Understanding HR Data Governance
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We bought my wife a new bike this weekend. She is not usually a bike rider, and the last time I took her out riding with me, she swore never to go riding with me ever again. I suppose that one does not necessarily realize this if one does not have sufficient self awareness or…
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Up In The Air – Boarding Theory
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Many of the people I know have watched a film called “Up in the Air.” Indeed, I suppose it was a popular file garnering several Oscar nominations. (I have no idea if it won anything as I don’t watch the Oscars.) Several people have told me how personal the film was, and other than the…
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The “Other”
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Why can’t we get along with payroll? What makes them so different? It really does not matter when Payroll reports up to HR and when they report up to Finance. There always seems to be some friction. Often we like to think that they are just “different” people. HR people are strategic and nurturing and…
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Change Management, HR Service Delivery, HR Strategy, HR Technology, Implementation, Service Delivery, Vendors
Support versus Change, Evolution versus Revolution
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Jacob Morgan wrote a piece about adoption a while back, and he had a pretty interesting concept around supporting business process as opposed to change management. This is really quite new to me, as we’ve always talked about change management and behavioral change as opposed to a softer concept of “support.” You need to speak…