systematicHR

The intersection between HR strategy and HR technology

HR Technology

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    Web 2.0 for HR Call Centers

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    Call centers traditionally have a couple of major technologies sitting in them for HR.  We will usually have some sort of knowledgebase that contains access to policies, procedures, and prompts to all sorts of questions and answers.  At the same time, we should always have case management going on at the same time – the…

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    Most of us are Ants

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    Saratoga says that large organizations have an average of 7 to 9 hierarchical levels.  This means from the top to the bottom, there are 8 layers of management.  I’m going to make some assumptions and say that a lot of these organizations (based on the fact that they are mostly older, more mature organizations), are…

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    Meaningful Experiences in Web 2.0

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    systematicHR

    I’ve complained about information overload before.  As we get into lists and networks and blogs, and microblogs, we subject ourselves to information from increasingly diverse sources.  Some of these are annoying sources that we wish we didn’t have anything to do with (your nephew’s farmville updates on Facebook), while others are truly valuable if you…

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    Recruiting Effectiveness Measurement

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    systematicHR

    Last post I wrote about recruiting efficiency measures.  From the effectiveness side, we’re all used to things like first year turnover rates and performance rates.  Once again, we’ve been using these metrics forever, but they don’t necessarily measure actual effectiveness.  You’d like to think that quality of hire metrics tells us about effectiveness, but I’m…

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    HRs Correlation to Business

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    When we talk about the impact of HR activities on our business’s operational production, we don’t usually think that there is a direct correlation.  In fact, some of our activities probably do have a relatively high correlation effect on business outcomes that we might be surprised about.  In defining correlation, we usually think about it…

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    Recruiting Efficiency Measurement

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    systematicHR

    If you look through Saratoga, there are all sorts of metrics around measuring our HR operations.  For recruiting, these include all the standard metrics like cost/hire, cost/requisition, time to fill, fills per recruiter, etc.   Unfortunately, I’m not a fan of most of these metrics.  They give us a lot of data, but they don’t tell…

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    Misinterpreting Apple and Microsoft

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    systematicHR

    As a global community, we all hate Bill Gates.  Actually we all hate Microsoft.  While we might depend on things like Microsoft Outlook and the MS Office suite of products, most of us probably believe that they have a bit too much of a monopoly and probably have bullied around other companies to ensure that…

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    Which Version of Reality?

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    systematicHR

    I’m an advocate of reality.  It’s nice when you can look at something and immediately recognize it.  In most cases, a reflection of reality is quite obvious.  When I say the word “chair” each and every reader automatically has a concept generate in their heads – some with an armchair, some with an office chair,…

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    What is HRIS?

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    systematicHR

    I’ve been exposed to a lot of HRIS organizations over the years, and some of them are great while others  seem to underperform to me.  They all seem do to roughly the same things, but they seem to have varying degrees of effectiveness.  My thought is that while the basic tasks are the same, there…

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    Balance

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    systematicHR

    My road bike is a custom titanium racing frame.  It was made by a guy in Montana who is probably the cleanest welder of titanium bike frames in the world, the guy’s work is just impeccable.  I don’t really need a custom bike – it’s not like my body proportions are weird or anything.  I’m…

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    The Art of Story

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    Whether you are at a conference watching a videographer recording the event, or witnessing a $100M film getting made, the process of recording to final editing is always the same.  Actually seeing how stories unfold is rather amazing – it’s the real life is nowhere near as linear as the resultant film that everyone sees. …

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    Linking Communication Collaboration and Talent

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    systematicHR

    There was a time when if you wanted to collaborate, the only way to do it was either walking over to someone and having a conversation, or perhaps you could call someone’s “secretary” and leave a message.  Then we got voice mail.  Then we got email.  We’ve been trapped in an email world for over…

  • Dynamical Systems

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    systematicHR

    Forget for a moment that I’m talking about a mathematical theory.  At the core of this post is how we apply some quantitative reasoning to our ability to look at data and predict the future.  Personally, I don’t think we do enough to extend and create meaning from our data.  If we looked at data…

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    Why Can’t We Implement Succession?

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    systematicHR

    I can’t quite remember when it was, but on a recent Bill Kutik Radio Show, Bill mentioned, “One of the things that drives me crazy, is every survey that comes out, everyone says that Succession Planning is their top priority, and then the following year, the same survey states that nobody implemented it.”  Bill’s absolutely…

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    Understanding HR Data Governance

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    systematicHR

    We bought my wife a new bike this weekend.  She is not usually a bike rider, and the last time I took her out riding with me, she swore never to go riding with me ever again.  I suppose that one does not necessarily realize this if one does not have sufficient self awareness or…

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    Talent Particles in Action

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    systematicHR

    Until tonight, I’ve never seen a lightning storm from above the clouds.  I’m not sure what percentage of lightning strikes actually are visible below the clouds, but this storm over Texas that I’m watching has a few lightning bolts per second all localized in a small area over the course of the last 5 minutes…

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    Extending HR

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    systematicHR

    I tend to buddy up taxi drivers.  No, it’s not that I think they are fascinating to talk to, I have much more mundane reasons.  I’m so obsessive about this that I have my own driver that I call in quite a few cities.There are actually reasons for this.  First, I’m not a smoker, so…

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    HR Web 2.0 Supply Chain

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    systematicHR

    In most businesses, if the supply chain stops, everything stops.  Ford can’t make cars if they don’t have wheels, hospitals get pretty jammed up if all the CT machines are down, and most organizations wither away if the sales pipeline goes away.  You can view almost any portion of any business from a supply chain…

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    Enterprise Digital Interactions

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    systematicHR

    I know we don’t need any more buzzwords, but at the same time, HR and corporate organizations really seem to hate calling their internal blog, wiki, networking and collaboration tools “Social” media.  There is good reason for this as most organizations are not trying to encourage social behaviors at work, but professional networking, increasing connections,…

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    Enterprise Web 2.0 and Personal Brands

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    systematicHR

    I started systematicHR something like 5 years ago as a true weblog – a place where I could record my thoughts as I went through my daily reading and research.  More than 5 years after my first blog post that I never thought anyone would read but myself, systematicHR has really become my own personal…