HR Technology
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Web 2.0 for HR Call Centers
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Call centers traditionally have a couple of major technologies sitting in them for HR. We will usually have some sort of knowledgebase that contains access to policies, procedures, and prompts to all sorts of questions and answers. At the same…
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Most of us are Ants
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Saratoga says that large organizations have an average of 7 to 9 hierarchical levels. This means from the top to the bottom, there are 8 layers of management. I’m going to make some assumptions and say that a lot of…
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Collaboration, Communications, Engagement, Enterprise Solutions, HR Technology, Innovation, Portal Technology, Web 2.0
Meaningful Experiences in Web 2.0
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I’ve complained about information overload before. As we get into lists and networks and blogs, and microblogs, we subject ourselves to information from increasingly diverse sources. Some of these are annoying sources that we wish we didn’t have anything to…
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Recruiting Effectiveness Measurement
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Last post I wrote about recruiting efficiency measures. From the effectiveness side, we’re all used to things like first year turnover rates and performance rates. Once again, we’ve been using these metrics forever, but they don’t necessarily measure actual effectiveness. …
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HRs Correlation to Business
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When we talk about the impact of HR activities on our business’s operational production, we don’t usually think that there is a direct correlation. In fact, some of our activities probably do have a relatively high correlation effect on business…
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Recruiting Efficiency Measurement
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If you look through Saratoga, there are all sorts of metrics around measuring our HR operations. For recruiting, these include all the standard metrics like cost/hire, cost/requisition, time to fill, fills per recruiter, etc. Unfortunately, I’m not a fan of…
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Misinterpreting Apple and Microsoft
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As a global community, we all hate Bill Gates. Actually we all hate Microsoft. While we might depend on things like Microsoft Outlook and the MS Office suite of products, most of us probably believe that they have a bit…
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Which Version of Reality?
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I’m an advocate of reality. It’s nice when you can look at something and immediately recognize it. In most cases, a reflection of reality is quite obvious. When I say the word “chair” each and every reader automatically has a…
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What is HRIS?
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I’ve been exposed to a lot of HRIS organizations over the years, and some of them are great while others seem to underperform to me. They all seem do to roughly the same things, but they seem to have varying…
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Balance
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My road bike is a custom titanium racing frame. It was made by a guy in Montana who is probably the cleanest welder of titanium bike frames in the world, the guy’s work is just impeccable. I don’t really need…
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The Art of Story
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Whether you are at a conference watching a videographer recording the event, or witnessing a $100M film getting made, the process of recording to final editing is always the same. Actually seeing how stories unfold is rather amazing – it’s…
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Linking Communication Collaboration and Talent
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There was a time when if you wanted to collaborate, the only way to do it was either walking over to someone and having a conversation, or perhaps you could call someone’s “secretary” and leave a message. Then we got…
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Dynamical Systems
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Forget for a moment that I’m talking about a mathematical theory. At the core of this post is how we apply some quantitative reasoning to our ability to look at data and predict the future. Personally, I don’t think we…
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Why Can’t We Implement Succession?
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I can’t quite remember when it was, but on a recent Bill Kutik Radio Show, Bill mentioned, “One of the things that drives me crazy, is every survey that comes out, everyone says that Succession Planning is their top priority,…
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Understanding HR Data Governance
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We bought my wife a new bike this weekend. She is not usually a bike rider, and the last time I took her out riding with me, she swore never to go riding with me ever again. I suppose that…
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Talent Particles in Action
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Until tonight, I’ve never seen a lightning storm from above the clouds. I’m not sure what percentage of lightning strikes actually are visible below the clouds, but this storm over Texas that I’m watching has a few lightning bolts per…
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Extending HR
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I tend to buddy up taxi drivers. No, it’s not that I think they are fascinating to talk to, I have much more mundane reasons. I’m so obsessive about this that I have my own driver that I call in…
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HR Web 2.0 Supply Chain
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In most businesses, if the supply chain stops, everything stops. Ford can’t make cars if they don’t have wheels, hospitals get pretty jammed up if all the CT machines are down, and most organizations wither away if the sales pipeline…