web 2.0
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Change Management, Communications, Engagement, Enterprise Solutions, HR Service Delivery, HR Technology, Portal, Portal Technology, Web 2.0Android versus iPhones
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The web is alive with comparisons of Google Android phones and Apple iPhones. While it seemed for a long time that the iPhone was going to own the market, Android has slowly picked up steam. In fact, Apple may have made a serious miscalculation in tying themselves with the AT&T network and a limited population…
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Web 2.0 for HR Call Centers
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Call centers traditionally have a couple of major technologies sitting in them for HR. We will usually have some sort of knowledgebase that contains access to policies, procedures, and prompts to all sorts of questions and answers. At the same time, we should always have case management going on at the same time – the…
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Most of us are Ants
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Saratoga says that large organizations have an average of 7 to 9 hierarchical levels. This means from the top to the bottom, there are 8 layers of management. I’m going to make some assumptions and say that a lot of these organizations (based on the fact that they are mostly older, more mature organizations), are…
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Collaboration, Communications, Engagement, Enterprise Solutions, HR Technology, Innovation, Portal Technology, Web 2.0Meaningful Experiences in Web 2.0
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I’ve complained about information overload before. As we get into lists and networks and blogs, and microblogs, we subject ourselves to information from increasingly diverse sources. Some of these are annoying sources that we wish we didn’t have anything to do with (your nephew’s farmville updates on Facebook), while others are truly valuable if you…
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Linking Communication Collaboration and Talent
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There was a time when if you wanted to collaborate, the only way to do it was either walking over to someone and having a conversation, or perhaps you could call someone’s “secretary” and leave a message. Then we got voice mail. Then we got email. We’ve been trapped in an email world for over…
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HR Web 2.0 Supply Chain
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In most businesses, if the supply chain stops, everything stops. Ford can’t make cars if they don’t have wheels, hospitals get pretty jammed up if all the CT machines are down, and most organizations wither away if the sales pipeline goes away. You can view almost any portion of any business from a supply chain…
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Change Management, Collaboration, Communications, Engagement, Enterprise Solutions, HR Strategy, HR Technology, Innovation, Web 2.0Enterprise Digital Interactions
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I know we don’t need any more buzzwords, but at the same time, HR and corporate organizations really seem to hate calling their internal blog, wiki, networking and collaboration tools “Social” media. There is good reason for this as most organizations are not trying to encourage social behaviors at work, but professional networking, increasing connections,…
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Branding, Change Management, Collaboration, Communications, Engagement, Enterprise Solutions, HR Strategy, HR Technology, Web 2.0Enterprise Web 2.0 and Personal Brands
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I started systematicHR something like 5 years ago as a true weblog – a place where I could record my thoughts as I went through my daily reading and research. More than 5 years after my first blog post that I never thought anyone would read but myself, systematicHR has really become my own personal…
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Defining Web 2.0
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It’s probably long past time to write some definitions. In fact, I’ve done this before, probably every time I write a post about Web 2.0. A few years ago, I said that Web 2.0 would not be on the radar screens of HR for a couple of years, and sure enough, the last couple of…
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Going Too Far: Social Media Notifications
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I don’t know about the rest of you, but pretty much every time I receive a notification about farmville or gangster wars on Facebook, I pretty want to shoot the senders. If they are nieces or nephews, they get some allowances for being kids. But when I get literally 5 or 6 notifications in a…
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The Future of Learning
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Those of you who read this blog often know that I’m a cyclist and generally a fitness kind of guy. I’m actually fairly obsessive, and on a recent day entering my daily food and caloric intake into my smart phone, I thought how wonderful it would be if I could record my daily learning experiences…