HR Strategy
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Arinso Service Center diagram
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Arinso has a very nice whitepaper on service centers. They segregate the strategy and the service center organizations in a very nice visual. I just thought this was a very shareable pictoral. Here it is…
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IBM HR Transformation for HRO
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I have written about this before, but IBM has put out a nice white paper on how an organization should prepare for HRO and how to set pre/post implementation expectations. http://www-1.ibm.com/services/us/bcs/pdf/ge510-4016-hr-bto-risk-strategies.pdf This is certainly not new news, but it’s possibly the best documented public paper I’ve seen on the topic. The failure of most HRO…
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Work Life balance and the next generation
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Business Week had this article about work life balance. While it’s not in my general realm of technology, I think it has some loose lessons in terms of learning and the capabilities of the next generation. The collaborative nature and the ability to multi task are things that emerging generations will improve upon greatly. Obviously…
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More on HR Communications
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One of the things that bothers be about blogspot.com is that I can’t have comments automatically showing up on the board – you have to click comments to see them. Most of the time, comments are innocuous enough, but sometimes they should not be buried. Here’s Andrew’s reply to my previous post – and some…
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Branding, Communications, Service Delivery
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Perhaps the post should be “Branding, Communications, Service Delivery… Again.” Actually, there have been a couple of interesting things on the web. The first is a post by Andrew who referred to another debate about communications strategy and change. In it, the debate rages on about if effective communications come from a top down approach…
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The candidate experience
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You know – sometimes I talk so much about the technology of how things work, that I feel like I’m giving the wrong imprssion of what’s actually important. Andrew makes a nice point regarding the candidate experience here. Granted my blog is about the technology that drives some of these things, but the actual experience…
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HR Service Delivery, Call Centers, and Outsourcing
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So how does an organization actually improve HR service delivery? What is HR Service Delivery? Quite simply it’s the ability and effectiveness with which an employer delivers key services and information to employees, managers, and executives. For an employee, if I want to know if a particular treatment is covered by my medical plan, I…
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The tie in: Onboarding and Commitment
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Vertitude put out this article that addresses some of my previous posts. It’s interesting to me how many people think that onboarding starts with day 1. Without some enphasis immediately after offer acceptance, you miss major opportunities to influence and shape your new hire’s concept of your culture. Anyway, here’s an excerpt: The minute a…
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Telecommuters make many office visits
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As a quick follow-up to Michael’s work life balance post, I recently saw this article on telecommuting and how telecommuters still go into the office more often than they think they will. Personally, I love tellecommuting even though it impedes my ability to relax 🙂 This article basically says that the world may not be…
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Choosing an HR consultant
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As an HR consultant with a major global HR firm, I really enjoyed this article about selecting an HR consulting partner. I would also say the below rules also apply to selecting a good vendor. Not all vendor relationships are like this, but a good HRO relationship will be. All following text from HR.com Most…
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Engagement, Engagement, Engagement!!! Again!!!
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In the latest rendition of the engagement conversation, Michael had these words to say. It would appear that we’re (the bloggers) not the only ones talking about engagement. Here are a few more links with my links or excerpts: Management Issues, Attitude and Engagement. Along with the below excerpt on engagement, this also speaks to…
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Commitment vs. Engagement
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In response to a recent post, Regina said: I am back and something is niggling at me these days about “engagement.” I guess I am struggling with the differences between engagement and commitment. The terms of engagement are different. I am thinking about how to articulate the differences. Maybe engagement is the default since commitment…
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Human Resource Lessons Learned from Star Wars
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This was a rather amusing post on talent management and Star Wars. You will also be able to gather from my previous posts on employee engagement and my readings of Regina’s blog that in addition to the below problems (lack of good communication and what not), that the Jedi unsuccessfully communicated brand. The fact that…
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Talent optimization and engagement
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Somehow, I’ve gotten myself into a bind by promising a write-up on what I perceive to be the linkage between employee acquisition, retention, satisfaction, and engagement. I’ve mentioned it here and here, but have not really had the time to put this all on paper. First off, let’s start with a very simple pictorial and…
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Total Comp Statement Implementations
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Regina had this to say about total compensation statements (TCS) and branding. I absolutely agree. However, I wanted to write about some of the technical considerations around TCS as well. We all know that implementation for any system is never as simple as it should be. Ideally TCS should be composed of ALL the elements…
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Work life balance and retention
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Also from World at Work, Watson Wyatt announced a new study saying that work life balance is a major driver of retention. However, the study that 80% of employee think work life is important and 40% are looking for jobs is not news. The question is if the 2 factors are related. I can’t buy…
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Employee Engagement Study and Commentary
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Regina pointed to Neville Hobson who pointed to a very interesting study by Northwestern University. I’d like to add my 2 cents to their existing commentary. Fist of all, as Neville points out, this was not some lame and insignificant study. They sent out over 100,000 surveys to employees of target companies, got over 30,000…
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Management capabilities and catalysts for business innovation
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This article found on the Harvard Business School website really addresses the capabilities of management and their ability to apply real change to the organization. As competition intensifies, organizations must look at strategic partnerships to ensure they have the capabilities required, even if these capabilities may not exist within the core organization. These strategic partnerships…
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More international implications for SOX
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Well, Canada has decided that they will pursue a Sarbanes Oxley-like legislation. This follows Japan, and the EU meaning anyone doing business internationally will need to file for SOX in a variety of countries. I’ve written about SOX pretty often, but I actually think it’s been a good thing for HR. The focus on documenting…
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Strategic HR Budgets
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ok – so there’s been extra money in the HR budget for a few years as the economy is generally picking up, and HR “has a seat at the table.” Years ago, HR could make purchasing decisions pretty much on their own and they would have to live with the ramifactions of bad software or…