adoption
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Change Management, Collaboration, Communications, Engagement, Functional, HR Service Delivery, HR Strategy, HR Technology, Service Delivery, Web 2.0I Can Finally Buy My Dad a Smart Phone
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Just a couple years ago, my parents came back to the US after years of being overseas missionaries. They have been in Siberia, on a random island in the Pacific, etc… and they came back to a world where cell…
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The Lowest Common Denominator
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I’ve been trying to sell people on the Google Android operating system for smart phones lately. I’m not sure that it’s really about the Android versus the iPhone for me – more likely it’s the fact that I’m a long…
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Users First, Company Second
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I feel like I always talk about change management and adoption. When implementing a new system, I can definitely say that over the last few years I’ve seen a marked improvement in the diligence of internal implementation project managers in…
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Change Management, HR Service Delivery, HR Strategy, HR Technology, Implementation, Service Delivery, Vendors
Support versus Change, Evolution versus Revolution
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Jacob Morgan wrote a piece about adoption a while back, and he had a pretty interesting concept around supporting business process as opposed to change management. This is really quite new to me, as we’ve always talked about change management…
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Implementation and the “Personal Win”
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We always end up talking about employee adoption whenever we are implementing anything whether it’s technology, process or anything else. When we talk about adoption, we’re really talking change management, and in that we are talking about changing both behaviors…