systematicHR
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Leading Practices versus Best Practices
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Lexy Martin tweeted a link a few months back around using the term “leading practices” and banishing the term “best practices” from our vocabularies. I’ve been trying to use the words leading practices for about 4 years now, although I…
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Users First, Company Second
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I feel like I always talk about change management and adoption. When implementing a new system, I can definitely say that over the last few years I’ve seen a marked improvement in the diligence of internal implementation project managers in…
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Process Excellence – Push it forward
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What defines process excellence? There are probably (at least) two parts of the equation. Efficiency is the most obvious, as people reengineer processes to make them faster and cheaper. The second part is equally important though, and achieving high quality…
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Great Individual Contributors <> Great Leaders
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I hate taking things from the sports world because other than the occasional job, riding my bike more than I should and watching the Boston Celtics in the post-season, I really don’t follow sports. Fact is, I usually don’t even…
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Consulting Models
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I was actually asked by a client recently to increase the scope of my project – or at least the staffing model we were using. There are a more than a few consulting models, but I think it generally boils…
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Defining Mobility
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Talent is actually pretty tricky. We seem not only to have problems defining talent and talent application components, but we seem to not know what some of those components even are. I’m no making sense yet? As anyone what are…
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The Shift to Engagement
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I was reading a post on 2010 (originally attributed to Joyce Gioia, but without a link). ((Quick note to my fellow bloggers, Even though I don’t always link, I do almost always footnote. It’s a pain, but we live in…
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Change Management, HR Service Delivery, HR Strategy, HR Technology, Implementation, Service Delivery, Vendors
Support versus Change, Evolution versus Revolution
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Jacob Morgan wrote a piece about adoption a while back, and he had a pretty interesting concept around supporting business process as opposed to change management. This is really quite new to me, as we’ve always talked about change management…
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Strategy in 4 Words – I Don’t Like It
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There has been a blog circulating on HBR.com that I had to think long and hard about. At the core, it’s a simple philosophy: “minimize evil, maximize good.” ((Haque, Umair, December 15, 2009. “21st Century Strategy in Four Words.” Retrieved…
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The Error of Operational Reports
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Julian had a childhood friend named Lucy. One day, he came home with one of those kindergarten drawings with a little girl and diamonds and presented it to his father. John asked him what the drawing was, and Julian replies,…
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David Zinger 3 Words Follow-up
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3 Words Follow-up to yesterday’s post written by David Zinger. I am so pleased you took so much away from 3 little words. It makes me feel stronger than the 3 little pigs and I know some wolf can blow…
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Branding and the 3-word Theme
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I was checking out David Zinger’s twitter page and noticed his 2009 3-word theme. They are “Authentic, Connections, Engage.” A part of me wants a 5 page manifesto on his choice of these words and why they are important to…
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System of Record: Everything in its Place
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I’m sitting on a plane (delayed of course for 4 hours) thinking about the people around me. I have the fabulous exit row seat on the A319 where there is no seat in front of me. The guy in the…
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Salary and Benefits are NOT Engagement Tools
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So you’re thinking about getting married. You go out and buy a ring with a diamond in it, you figure out a romantic place to ask, and then you get down on one knee and pop the question. Somehow, she…
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The Vendor Demo Test Drive
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I must say that Jim Holincheck wrote a quite persuasive piece a couple months ago on why vendor scripted demos will go away. In today’s environment of SaaS applications, it’s so much easier for organizations to set up sandboxes for…
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UFO’s: Unfinished Objects
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I’m not sure who first coined the term “shelfware.” Most of our IT departments have all sorts of stuff we have purchased that we intend to implement but just haven’t done so yet. Or we have implementations that we have…
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Implementation and the “Personal Win”
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We always end up talking about employee adoption whenever we are implementing anything whether it’s technology, process or anything else. When we talk about adoption, we’re really talking change management, and in that we are talking about changing both behaviors…