HR Strategy
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UFO’s: Unfinished Objects
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I’m not sure who first coined the term “shelfware.” Most of our IT departments have all sorts of stuff we have purchased that we intend to implement but just haven’t done so yet. Or we have implementations that we have abandoned, or we have technology and strategy roadmaps that are mid way through because we…
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Implementation and the “Personal Win”
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We always end up talking about employee adoption whenever we are implementing anything whether it’s technology, process or anything else. When we talk about adoption, we’re really talking change management, and in that we are talking about changing both behaviors of people as well as attitudes. We want to convert both their minds as well…
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Market Salary Rates
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The HR Capitalist had a post the other day about pricing candidate salaries. But as usual, I have my own opinions. Say it with me – the market rate for any candidate is the $$ amount they will accept. They’ve got info about what they are worth, you’ve got info about what they are worth. …
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HRO is not Dead
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HRO has seemed dead for at least a couple of years now. A couple years ago it was almost all I was writing about, and there were mega deals to be had every other month. All consultants were talking about to their clients was deciding if they should outsource or not. At the time, HRO…
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The Marketing of Snowflakes
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If you ever look at a snowflake dangling from the window at your local Macy’s or Bloomingdales, realize that this snowflake is only a piece of marketing, there to draw your eye, but not an accurate representation of reality. You see, most marketing snowflakes have either five or eight sides to them. Nobody seems to…
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Tater Tots and Truffle Oil
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I was chatting to Lexy Martin about a month ago, discussion the blog and how I write about cycling and HR all the time, trying to reach lame analogies. It was apparent in our conversation that I really have two major activities that dominate my personal time, first the cycling and second eating. (and yes,…
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SuccessFactors: Success = Strategy + Execution
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I was looking at a SuccessFactor’s employee laptop the other day and she had a huge sticker on it with the words “Success = Strategy + Execution.” I could not help wondering to myself if this was really the equation, or just simplified marketing jargon. Granted, SuccessFactors is probably pretty darn good at what they…
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Employee Engagement Surveys – Cost-cutting strategy when using a vendor
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Guest Author: Stephen B. Jeong, Ph.D. Those of you in smaller organizations who have worked in HR/OD for even just a few years are sure to be familiar with organizational surveys. You then also know – depending on the size and complexity of the organization – how costly this effort can be when you hire…
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Change Management, Enterprise Solutions, Governance, HR Service Delivery, HR Strategy, HR Technology
M&A – Whose System Wins?
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I must say that sometimes M&A transitions are a pain in the *** for HR and HRIT practitioners. It’s quite rare in my experience that a merger will be a pure 50/50%, more often than not one of the merger partners is getting a tiny fraction more than 50% and so can govern the decisions…
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Kaizen Bursts
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I’ve been through a lot of process mapping sessions in my life. I’ve had the good opportunity to lead many, and also the opportunity to sit in and observe. It always surprises me how often the current state processes are mapped, and then people go straight into the future state process mapping without real reflection. …
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Survey Design 101 – Part 1: What to Ask and How
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Guest Author: Stephen B. Jeong, Ph.D. It’s time for that annual “all-hands” annual employee survey! You’re charged with going to your employees and asking “how are we (as a company) doing?” Putting together a set of survey questions may seem fairly intuitive – and it is… for the most part. However, there are at least…
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Cycling Technology: GPS
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Yeah, believe it or not, I have a GPS on my bike. It’s even a Garmin. With a push of a button I can go to a screen that either shows me how fast I’m going and what my heart rate is, or I can see a little map with direction arrows and everything. I…
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Makings of a Consultant
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I’m big on the idea that consultants don’t have to be really smart people, or that they have to have an incredible amount of experience around the subject matter they are tackling. It’s helpful of course, but it’s actually not the core competency for consulting. First, I’m a huge advocate of liberal arts college educations. …
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Questions
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As a consultant, I’m often tasked not only with putting an approach together to solve a problem, but actually identifying the problem altogether. It always amazes me that I’ll go in to do a project that has already been sold, and the client is tackling the wrong problem, or at least putting projects in the…
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Leadership Competency Design – Five most common mistakes
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Guest Author: Stephen B. Jeong, Ph.D. Designing and using a set of reliable and valid leadership competencies is critical for organizations seeking to go from point A to point B. Leadership competencies are essentially an ideal profile specifying the types of skills, knowledges, and behavioral traits you want your leaders to possess, and therefore, exhibit. …
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Normative Data for Employee Surveys – Worth the Spend?
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Guest Author: Stephen B. Jeong, Ph.D. As a child, whenever I would screw up, my mother always said, “Why can’t you be more like Billy?” Billy was a straight-A student who excelled in every sport with which he was involved – an all-around “wunderkind” who could do no wrong. Needless to say, I didn’t like…
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Addicting HR
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Can you make your managers addicted to HR? Can you make them care about processes and policies and procedures? Do they really care about the employee engagement score? Personally, I think we can, but I’m not sure we know how to do it yet. Three and five years ago, we all saw the demos of…
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Keeping Managers Accountable for Turnover
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— You must have a manager training program — You must have education on employee engagement — Metric on first year employee turnover, how much of hires were an employee brand mismatch versus manager skill? Are your managers accountable for turnover? Do you chalk that 20% turnover to the state of your business, company or…
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Global Change Management
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So you’re rolling out a global HRIT strategy. Perhaps this means you are putting the entire enterprise on a global recruiting system, or you will ask each business unit and country to provide data to a global data warehouse, or even more extreme, perhaps you are forcing all of your businesses to go onto a…
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Staffing for Global IT Models
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I often get the question about how to deploy HR technology services. People still seem to be in love with discovering the “best practices” in the industry, not realizing that they are general guidelines of what seems to be working for a decent population of companies in the current historical moment. In fact, the “best…