HR Strategy
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UFO’s: Unfinished Objects
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I’m not sure who first coined the term “shelfware.” Most of our IT departments have all sorts of stuff we have purchased that we intend to implement but just haven’t done so yet. Or we have implementations that we have…
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Implementation and the “Personal Win”
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We always end up talking about employee adoption whenever we are implementing anything whether it’s technology, process or anything else. When we talk about adoption, we’re really talking change management, and in that we are talking about changing both behaviors…
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Market Salary Rates
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The HR Capitalist had a post the other day about pricing candidate salaries. But as usual, I have my own opinions. Say it with me – the market rate for any candidate is the $$ amount they will accept. They’ve…
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HRO is not Dead
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HRO has seemed dead for at least a couple of years now. A couple years ago it was almost all I was writing about, and there were mega deals to be had every other month. All consultants were talking about…
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The Marketing of Snowflakes
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If you ever look at a snowflake dangling from the window at your local Macy’s or Bloomingdales, realize that this snowflake is only a piece of marketing, there to draw your eye, but not an accurate representation of reality. You…
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Tater Tots and Truffle Oil
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I was chatting to Lexy Martin about a month ago, discussion the blog and how I write about cycling and HR all the time, trying to reach lame analogies. It was apparent in our conversation that I really have two…
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SuccessFactors: Success = Strategy + Execution
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I was looking at a SuccessFactor’s employee laptop the other day and she had a huge sticker on it with the words “Success = Strategy + Execution.” I could not help wondering to myself if this was really the equation,…
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Employee Engagement Surveys – Cost-cutting strategy when using a vendor
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Guest Author: Stephen B. Jeong, Ph.D. Those of you in smaller organizations who have worked in HR/OD for even just a few years are sure to be familiar with organizational surveys. You then also know – depending on the size…
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Change Management, Enterprise Solutions, Governance, HR Service Delivery, HR Strategy, HR Technology
M&A – Whose System Wins?
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I must say that sometimes M&A transitions are a pain in the *** for HR and HRIT practitioners. It’s quite rare in my experience that a merger will be a pure 50/50%, more often than not one of the merger…
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Kaizen Bursts
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I’ve been through a lot of process mapping sessions in my life. I’ve had the good opportunity to lead many, and also the opportunity to sit in and observe. It always surprises me how often the current state processes are…
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Survey Design 101 – Part 1: What to Ask and How
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Guest Author: Stephen B. Jeong, Ph.D. It’s time for that annual “all-hands” annual employee survey! You’re charged with going to your employees and asking “how are we (as a company) doing?” Putting together a set of survey questions may seem…
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Cycling Technology: GPS
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Yeah, believe it or not, I have a GPS on my bike. It’s even a Garmin. With a push of a button I can go to a screen that either shows me how fast I’m going and what my heart…
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Makings of a Consultant
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I’m big on the idea that consultants don’t have to be really smart people, or that they have to have an incredible amount of experience around the subject matter they are tackling. It’s helpful of course, but it’s actually not…
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Questions
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As a consultant, I’m often tasked not only with putting an approach together to solve a problem, but actually identifying the problem altogether. It always amazes me that I’ll go in to do a project that has already been sold,…
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Leadership Competency Design – Five most common mistakes
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Guest Author: Stephen B. Jeong, Ph.D. Designing and using a set of reliable and valid leadership competencies is critical for organizations seeking to go from point A to point B. Leadership competencies are essentially an ideal profile specifying the types…
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Normative Data for Employee Surveys – Worth the Spend?
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Guest Author: Stephen B. Jeong, Ph.D. As a child, whenever I would screw up, my mother always said, “Why can’t you be more like Billy?” Billy was a straight-A student who excelled in every sport with which he was involved…
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Addicting HR
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Can you make your managers addicted to HR? Can you make them care about processes and policies and procedures? Do they really care about the employee engagement score? Personally, I think we can, but I’m not sure we know how…
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Keeping Managers Accountable for Turnover
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— You must have a manager training program — You must have education on employee engagement — Metric on first year employee turnover, how much of hires were an employee brand mismatch versus manager skill? Are your managers accountable for…
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Global Change Management
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So you’re rolling out a global HRIT strategy. Perhaps this means you are putting the entire enterprise on a global recruiting system, or you will ask each business unit and country to provide data to a global data warehouse, or…
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Staffing for Global IT Models
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I often get the question about how to deploy HR technology services. People still seem to be in love with discovering the “best practices” in the industry, not realizing that they are general guidelines of what seems to be working…