In case you missed it, HRO Today recently reported the following:
“A former president of national accounts at competitor ADP, Jay C. Rising, 50, has been named president of Hewitt’s HRO business. Additionally, former acting president Julie Gordon has been named president of client and market leadership, a newly created position.”
The announcement isn’t surprising as Russ Fradin, Hewitt Chairman, is reaching out to a long trusted associate of his at ADP. Jay joined ADP as Senior Vice President of Sales and Marketing while Fradin was at the Helm. Eventually, Fradin promoted Rising to President of ADP’s National Accounts Division.
Clearly, Fradin is looking to add known quantities to his organization:
“Jay is a proven leader with an impressive track record of building businesses and delivering client-focused results. He excels at sales and marketing, and brings a wealth of industry experience to Hewitt,” said Fradin. “I am confident that under his direction, we will advance the meaningful progress we’ve made in strengthening our HR outsourcing business.”
There is no doubt that Rising has the skills and experience to help Hewitt build the business. He was an integral part of ADP’s rapid growth and expansion into new business for 10 years. As noted previously, however, Hewitt’s well documented problems have not been growth based, but rather delivery and operations based.
Fradin notes in the release:
“We are making important changes that will enable Hewitt to realize its full potential for the future.”
For this to truly be the case, I would expect future announcements to be about some operational heavy-hitters joining Hewitt to help right the ship.
Time will tell the story.
About the author – Donald Glade is President and Founder of Sourcing Analytics, Inc., an independent consulting firm specializing in helping companies optimize their HR / benefits / payroll service partnerships through relationship management, financial analysis, and process improvement.
4 responses to “More Changes at Hewitt”
More Changes at Hewitt About the author – Donald Glade is President and Founder of Sourcing Analytics, Inc., an independent consulting firm specializing in helping companies optimize their HR / benefits / payroll service partnerships through relationship … [
I guess if anyone can turn an outsourcing business around, it’s guys from ADP. Problem is that the question is not if they are the right people, but if it’s the right business model.
That is absolutely the question, Dubs! If they hold on to the lift and shift Exult model, it will be very difficult to turn around the business into a profitable organization.
The key, in my opinion, and as I’ve said before is for them to quickly move to the one-to-many model on the “Hewitt Proprietary System” (HPS).
Whether or not that can be accomplished on the antiquated Cyborg platform before the financial pressures get to great is very uncertain.
This recent move begs the question, “What are they growing, and what are they selling?”
Any Hewiteers out there willing to give us an update on what the current product offerings are gearing toward?
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