Hewitt
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More Changes at Hewitt
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In case you missed it, HRO Today recently reported the following: “A former president of national accounts at competitor ADP, Jay C. Rising, 50, has been named president of Hewitt’s HRO business. Additionally, former acting president Julie Gordon has been named president of client and market leadership, a newly created position.” The announcement isn’t surprising…
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Top HRO Deals
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Who’s paying attention? Did the value of HRO deals go down in 2006? Sure, there were much fewer $1B deals, but what was the cause of that? Were there overall fewer deals as well? I’m thinking that deals are starting to move into the mid market and we’re seeing less of the multi-line multi-process deals…
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HRO Market Leaders
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It’s interesting that only several vendors hold a large majority of the market share in the HRO world – almost an 80/20 rule. If you look at the top 3 (Hewitt, Accenture and ADP) you are probably getting close to 70% of the total HRO market share depending on how you measure it. This piece…
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How Did They Get Here – Hewitt Associates
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The other day I was trying to remember what happened to a company in the benefits administration space I used to deal with quite regularly. Of course, as been happening with increasing regularity, it had been acquired some years ago by another provider and has been all but lost except in the memories of those…
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Hewitt’s Financial Results – What Do They Mean?
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Hewitt’s very public financial difficulties continue today, days after announcing quarter-end September 30, 2006 financial results. It is not my intention to single out Hewitt by writing about them again. Rather, as the recognized leader in HRO, Hewitt can be viewed as the industry bellwether and can provide insight into the dynamics of the industry.…
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Hewitt’s Lessons Learned
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From time to time companies exhibit moments of organizational maturity not often enough seen in the market. This week’s moment comes to us courtesy of Hewitt Associates’ Mike Wright, global HRO sales co-leader, during his presentation last month at the Conference Board’s 2006 Human Resource Outsourcing Conference in Chicago. Thank you (again) to Jessica Marquez…
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TCO: Measuring Risk
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In a prior post I wrote about the Total Cost of Ownership (“TCO”) in the context of risk. Today I would like to write about techniques to measure the cost of risk, particularly in the case of administering benefit plans. The shortfall of TCO modeling for administrative functions is that typically, quantifying the costs of…
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Russ Fradin: The New CEO at Hewitt Associates
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Last week I promised to write about measuring risk related to group benefit plans and techniques on evidence based cost avoidance (when I put it that way, it sounds so boring!) I’m sorry, but some other news broke last week that I felt compelled to comment on. I’ll get back to measuring risk next week.…
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Talk About Hewitt
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There’s been a lot of it lately. Our own Donald Glade wrote about it here, and Jason did here. First off, my response to Jason Corsello: ADP should not buy Hewitt. ADP does not have a proven track record integrating acquisitions into their business model. They acquire and then try to turn every acquisition into…
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Shake up at Hewitt
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The rumors have been around in the market for some time now, but this past week it showed up in print: What does surprise Pramuk and other experts, however, is that Hewitt doesn’t have a successor in place for Salvino. “That certainly could be hinting at a sale of its HRO business,” he says. Marc…
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HRO Vendor Positioning (Scorecard)
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Accenture: Accenture is like ExcellerateHRO and Hewitt. With a great HR consulting group and an ability to execute the technology, Accenture was in the market early enough to capture great market share. Unlike Hewitt, they have great flexibility in their technology offerings and can also offer FAO (finance) and IT outsourcing. ADP: The clear leader…
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SOA and SaaS – The Future of Enterprise HR
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Is ERP dead? Well, not really. At least not in the enterprise HR market. Net yet anyway. cryptic enough?) The truth is that there isn’t anyone out there looking to compete with Oracle and SAP over the enterprise HR market for core HR systems. Everyone is building bolt-on type applications, and the truth of the…
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What’s up at Hewitt?
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Jason also posted this about Hewitt recently. I actually don’t have a further comment other than I’ve been seeing lots of laid off Hewitt associates filtering through other organizations. Anyone know the full extent of these layoffs and to what organizations? Are they really trimming the consulting business that much?
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HRO Buying Process Guide
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Prior Post updated to include real links to the publisher. I had the text of the entire series, but only 4 of 6 links below. You’ll have to look for the other 2. This is a 6 part series in The Edge’s Financial magazine – a daily and weekly magazine in Malasia. It was written…
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Hewitt for sale?
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Somewhere in my last 100 posts I mentioned that Hewitt was in a fairly weak operational position and might be an aquisition target. I’ll have to admit that I didn’t really believe it, and honestly I still don’t. They are the undisputed leader in HRO at the moment, and their laser-like focus on this market…
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Hewitt BPO leads the industry?
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While Hewitt clearly has the biggest name and the most large clients right now, I’m not so sure if they are the clear leaders as this Hewitt press release indicates. Let’s face it, Hewitt doesn’t seem to be making a great profit on this stuff yet they are still working out the kinks in their…
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HRO News
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Here’s the link, but I’ve pasted some of the text below if you don’t have a log-in: There is a lot of proof out there that HRO and BPO are still going strong. Recent studies by The Everest Group, Workforce Magazine and others show the interest and implementation of HRO has expanded since the inception…
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HRO update
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This is actually an Indian update on the HRO market, but it has some interesting facts and opinions. First off, I had no idea that Hewitt was creating an outsourcing center there, but it’s not a surprise. I’m sure that most organizations outsourcing call centers are looking at or going to India. An interesting opinion…
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Single sourcing HRO?
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What’s up with HRO vendors revisited. As sort of a follow-up to my last post on HR Consultancies, here’s an interesting article about HRO and the wisdom of single sourcing your entire HR relationship to one vendor. I’m not actually sure that you can put all of your eggs in one basket, but you sure…
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What’s up with HRO vendors?
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The human resource outsourcing industry may be the fastest growth segment of BPO. However, the US HRO (HR BPO) market is in complete dissaray. Nobody has the entire service offering put together in a package that provides functionality and service in a proven model. Traditional service providers such as ADP and Ceridian may have the…