Functional
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Mid Market HRO
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HRO is well established as a trend for the next several years, and it is more than reasonable that the mid market will begin adopting this fairly expensive service offering. In fact, I’d suggest that over 100 mid market companies have actually decided to outsource a considerable amount of services with ADP a clear leader…
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Russ Fradin: The New CEO at Hewitt Associates
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Last week I promised to write about measuring risk related to group benefit plans and techniques on evidence based cost avoidance (when I put it that way, it sounds so boring!) I’m sorry, but some other news broke last week that I felt compelled to comment on. I’ll get back to measuring risk next week.…
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ADP Aquires Employease
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OK, as ths Employease press release says, they only agreed to do so, but it’s a great move assuming it gets past all the regulatory stuff. ((Got this through Phoenix INformation Managmenet.)) The (pending) acquisition is a great move for ADP, but it’s not the one I would have necessarily made. It bolsters their mid…
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HR Function Commoditization – The Future of HR
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57 years ago ADP commoditized payroll. You have 100 earnings codes, a specific set of parameters each code can have, and if you want to go outside those parameters, you can’t. Many see this as a bad thing, but this is actually extremely liberating. Rather than taking each HR function and process and figuring out…
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TCO in the Context of Risk
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Many regular readers of SystematicHR know that I conducted a Total Cost of Ownership study to determine the cost of benefits administration. The results were released last December. Double Dubs commented on it here, and it is how I originally came to find his great blog. Generally, TCO is a means at getting at hidden…
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Stopping the Talent Drain
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This site has many recurring themes, but here are 2 of the most popular: There’s a talent drain and it’s only getting worse. Compensation is no way to retain your highest performers. Obviously I was struck when I read “Stopping the Talent Drain” in Business 2.0 magazine. ((Pfeffer, Jeffrey, July 2006. “Stopping the Talent Drain.”…
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The True Costs of Unionization
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In an attempt to be apolitical (which is truly difficult for me), I was reading a New York Times article about United mechanics entering into a training program after layoffs. The success rate of returning those mechanics was dismal if the measurment was to get them into a job with similar pay. The success factor…
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Relationship Management – Measuring Satisfaction
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How do you know when an outsourcing initiative has been successful? At what point can you sit back, look at all that has been done and actually congratulate yourselves on a successful implementation, transition and effective and stable ongoing processing environment. I think back to the system person I dealt with on a 401(k) conversion…
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Retaining Your Senior Talent
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I (and many others) keep talking about the major reductions in senior level talent coming our way. Retirees will make up an increasing percentage of our population in the coming decades, and there are too many large shoes to fill. One of the major challenges is to understand how we as HR organizations can enhance…
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TCO and the Line Manager
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In the jobs I had before I started my own business, I always felt an important part of my responsibility was to develop the people who reported to me. In fact, I always went a step beyond and looked to develop one person to the point at which they could do my job. Of course,…
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Peter Drucker on the Manager’s Job
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What is the manager’s Job? It is to direct the resources and efforts of the business toward opportunities for economically significant results. This sounds trite – and it is. But every analysis of actual allocation of resources and efforts in business that I have ever seen or made showed clearly that the bulk of time,…
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So You’ve Been Retained: Part 3
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What to do now? Some organizations are great at redefining roles. Others are terrible. Honestly, it’s part of the change management process, but again, some are great at change and others not. The big question in this series: What do I do now? Generically, that’s easy. Specifically, depends on your company. In part 1, we…
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So You’ve Been Retained: Part 2
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Coping with the loss of friends and associates (the guilty survivor) One of the worst things for both management and the retained organization is deciding and coping with the people who will be losing their jobs. As mentioned in the first part of the series, sometimes there just isn’t a spot for great people. Old…
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So You’ve Been Retained: Part 1
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Who are you? With the recent glut of HRO and other outsourcing deals, it’s obvious that some employees are going to be invited to stick around, and others will be given the pink slip. With over 100 HRO deals out there (defined as fully outsourcing at least 5-6 processes), there have been a fairly large…
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How Much Can Outsourcing Really Save?
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I set this article aside some time ago with the intention of commenting on it at some point. Now is as good a time as any. The story, “Survey: Outsourcing saves less than claimed” is based on a survey conducted by TPI. The gist of the story is summed up in the lead: “Outsourcing of…
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To Engage Employees, Let Them Go
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The Edelmann blog highlights a New York Times article analyzing the affect of vacation time (or lack of) on employee engagement and turnover within the younger generation of workers (not quite phrased that way of course). Many young people in the workplace are finding that quitting their job is becoming the satisfying new alternative to…
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Shake up at Hewitt
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The rumors have been around in the market for some time now, but this past week it showed up in print: What does surprise Pramuk and other experts, however, is that Hewitt doesn’t have a successor in place for Salvino. “That certainly could be hinting at a sale of its HRO business,” he says. Marc…
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HRO IT Platforms
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HRO Today has an article out there descrbing their take on the technology platform evolution within the HRO space. They pay particular interest to Oracle and SAP which is quite predictable. While not mentioning that SAP is the clear leader in HRO HRMS at the moment, they do seem to think that Oracle Fusion will…
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HRO Vendor Positioning (Scorecard)
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Accenture: Accenture is like ExcellerateHRO and Hewitt. With a great HR consulting group and an ability to execute the technology, Accenture was in the market early enough to capture great market share. Unlike Hewitt, they have great flexibility in their technology offerings and can also offer FAO (finance) and IT outsourcing. ADP: The clear leader…
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HRO Trends
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So what’s going on in HRO these days? Here’s a summary of a few things I’m thinking about. Global HRO – Global HRO has existed for a while, but the vendors keep expanding the offerings to more remote countries. However, if I tie together a couple of ideas, if ADP could figure out how the…