Data & Metrics
-
Quantifying the Customer Experience
.
Hewitt has a lovely article in their Hewitt Magazine Online entitled “The Science of Customer Experience.” ((Volume 9 Issue 2. Retrieved from www.hewitt.com on December 18, 2006.)) While I’m really going to stick by my guns in the proclamation that they are an outsourcing company and no longer a pure consulting company, their outsourcing experience…
-
Google Talent Acquisition innovations
.
The NY Times ran an article about Google using a new algorithm to search through their 100,000 resumes they receive every month. Initially I was really excited to read this thinking there was going to be an incredibly innovative new thinking here, but my conclusion is that other than an algorithm that they developed, the…
-
Oracle To Buy Hyperion
.
So Oracle continues its spending spree. The ERP’s already have the best data warehouse products around. Oracle has PeopleSoft EPM and their purchase of Siebel also included components they could integrate with their other offerings. SAP has BW (business warehouse) which I think might be the strongest warehouse around. But the point is if Oracle…
-
PeopleSoft Updates
.
Much of this is old news, but a few interesting tidbits crossed my path and I thought I’d do a fuller update. Of main interest and something I didn’t really know until recently is that Oracle has actually integrated the Siebel product into PeopleSoft’s EPM product in the 9.0 release. This is a pretty major…
-
Analytics: Linking Silos, Linking Strategy
.
There was a question posed on the web a while back (I’m hard pressed to find it) asking what linkages were important to the performance of an HR organization. I’m equally hard pressed to think of an instance where integrated data and analytics is not critical to an organization’s overall health and direction setting activities.…
-
Changing the Game: SOA and Business Intelligence
.
Service Oriented Architecture (SOA) is not just an enabler of business process and data integration. It allows your business intelligence engine to function as a single entity rather than multiple components. Historically, you’ve always had a reporting/query tool, an OLAP tool, and a dashboard/scorecard tool. In some cases, each of these may have had multiple…
-
Shaping the Workforce through Business Intelligence
.
I’ve previously defined HR strategy as any direction that “shapes the workforce.” Whether this is creating an employer brand that influences they type of people you recruit, creating talent policies that allow your employees to excel, or nurturing a culture where people are comfortable to innovate, these are all strategies that shape the makeup of…
-
A Technological Approach to Claims Audit
.
The last two weeks I wrote about the ineffectiveness of traditional claims audit and the inherent conflict of interest some companies face when they perform such audits. This week I’d like to introduce a company that brings a different approach to the industry: HR Best Practices. HR Best Practices was founded by Howard Gerver five…
-
TCO: Measuring Risk
.
In a prior post I wrote about the Total Cost of Ownership (“TCO”) in the context of risk. Today I would like to write about techniques to measure the cost of risk, particularly in the case of administering benefit plans. The shortfall of TCO modeling for administrative functions is that typically, quantifying the costs of…
-
Doesn’t Matter How Cool HR Technology Is
.
You can automate everything, have wickedly cool workflow ((I think I just let everyone know what generation I’m from)), and perfection in the user interface. It’s all meaningless if your data is crap. 1) If data in your core HRMS is crap, then everything else is too. Let’s think about this and what the effects…
-
Succession Planning to LMS, EPM Integration
.
Integration between the various functional “modules” that make up a talent management suite (TMS) are numerous, and in the next couple of days, I’ll cover a couple variations. The first is data integration that revolves around a succession planning process. In my humble opinion, succession planning is not an activity that requires a huge amount…
-
Performance Management to Compensation Management Integration
.
Unfortunately for most managers, technologists usually see a need to integrate performance scores with the compensation planning tools, but not much more than that. The reality is that if you are a manager, you really need more than just a score. First of all, the score has to be meaningful in some way, and second…
-
Recruiting to Talent Management Integration
.
Here starts another series, this time on integration and in response to a rather surprising showing of interest in Performance Management Integration back in early August. In this series, I’ll be covering not only the reasons why integration is critical, but also what components to think about. First on the list is recruiting to talent…
-
6 Traits of the Next Generation HR Leader
.
(A response to Jason Corsello) Usually I would say rebuttal instead of response, but Jason has this one right on. If you don’t read his site, start now by going there to see his comments on all of the below. Anything in bold is a direct quote from his blog, but as always I’ve added…
-
The Future of HR Technology
.
I’m looking at a convergence of talent, portals and business intelligence. The next wave of technology is not around any specific functionalty. The next wave is going to be about integration with the rest of the business. Talent, portal and BI technology all still have long runways in terms of development and sales. In now…
-
Current Topics in Business Intelligence
.
Siebel Analytics is the first step to Fusion While the Siebel acquisition brought market-leading CRM to Oracle’s portfolio, executives have repeatedly referred to Siebel Analytics, technology that Siebel itself bought with the acquisition of nQuire in 2001, as the “hidden jewel”of the transaction. In fact, Siebel Analytics accounted for roughly 25% of Siebel’s license revenue.…
-
Business Intelligence Vendors
.
Given my last post, I’m not going to talk about ad hoc tools. Rather I’ll cover the true BI suites that also encompass ad hoc tools. Here’s my list of vendors – these are all top vendors and all of them are at the top of the heap: Cognos Business Objects Oracle Hyperion SAP Cognos,…
-
Defining Business Intelligence
.
I’ve realized that I may never have put together a comprehensive list of what I consider to be crucial to the reporting function. From a technology and application perspective, there are several key features that make up a business intelligence (BI) suite. When you purchase an HR application, you’ll almost always get a prepackaged reporting…
-
Hot HR Issues – Part 2
.
The Conference Board of Canada did an interview with Dave Ulrich where he stated “the 21st century will belong to human resources and to organizational capabilities.” ((Thanks to Romain of unknow origin for pointing me to the Conference Board of CA’s website an a comment here)) ((The Conference Board of Canada, August 2004. “Hot HR…
-
Data & Metrics, Engagement, HR Strategy, HR Technology, Talent Acquisition, Talent Mgmt, Workforce Mgmt
Technology, Automation, and Talent Case Studies
.
I found this article in CFO Magazine’s online Fall 2005 issue. The full text is quite long and located here. It is a well written piece by Scott Leibs from September 15, 2005. Anything in block quotes below is a direct excerpt. There are so many good examples of everything we’ve been discussion over the…