Change Management
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Extending HR
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I tend to buddy up taxi drivers. No, it’s not that I think they are fascinating to talk to, I have much more mundane reasons. I’m so obsessive about this that I have my own driver that I call in quite a few cities.There are actually reasons for this. First, I’m not a smoker, so…
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HR Web 2.0 Supply Chain
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In most businesses, if the supply chain stops, everything stops. Ford can’t make cars if they don’t have wheels, hospitals get pretty jammed up if all the CT machines are down, and most organizations wither away if the sales pipeline goes away. You can view almost any portion of any business from a supply chain…
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Change Management, Collaboration, Communications, Engagement, Enterprise Solutions, HR Strategy, HR Technology, Innovation, Web 2.0Enterprise Digital Interactions
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I know we don’t need any more buzzwords, but at the same time, HR and corporate organizations really seem to hate calling their internal blog, wiki, networking and collaboration tools “Social” media. There is good reason for this as most organizations are not trying to encourage social behaviors at work, but professional networking, increasing connections,…
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Branding, Change Management, Collaboration, Communications, Engagement, Enterprise Solutions, HR Strategy, HR Technology, Web 2.0Enterprise Web 2.0 and Personal Brands
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I started systematicHR something like 5 years ago as a true weblog – a place where I could record my thoughts as I went through my daily reading and research. More than 5 years after my first blog post that I never thought anyone would read but myself, systematicHR has really become my own personal…
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When Things Go Wrong
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Over the last few months, we’ve been watching tremendously troubling images come out of BP’s Gulf oil spill. We often think that when things go wrong, they can usually be corrected, but sometimes something goes wrong and it’s just catastrophic. At the time of writing, the oil spill had recently overtaken the amount of oil…
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Lessons Learned From Gaming
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Ok, I’ll admit that I’ve been playing this on-line game. It’s a MMORPG (I can’t believe I remembered that whole thing) and I play a priest in a guild of mages, fighters, archers, etc. What I find entertaining about it is not the game-play, but the collaboration that is necessary to make the game work. …
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Change Management, Collaboration, Communications, Engagement, Enterprise Solutions, Functional, Governance, HR Service Delivery, HR Strategy
Blending Food Flavors and Cross Functional Collaboration
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I usually write about cycling here, but I generally make it no secret that I’m a wannabe foodie. ((My other blog is a food blog)) Great food is sometimes about simplicity, and other times it’s about depth and flavor combinations. I was recently at Osteria Mozza in Los Angeles (( Osteria Mozza is a partnership…
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Users First, Company Second
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I feel like I always talk about change management and adoption. When implementing a new system, I can definitely say that over the last few years I’ve seen a marked improvement in the diligence of internal implementation project managers in stressing the importance of behavioral change and end user adoption. It is honestly so easy…
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The Shift to Engagement
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I was reading a post on 2010 (originally attributed to Joyce Gioia, but without a link). ((Quick note to my fellow bloggers, Even though I don’t always link, I do almost always footnote. It’s a pain, but we live in an age where viral communications threaten the attribution of thought generation and innovative thinking. People…
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Change Management, HR Service Delivery, HR Strategy, HR Technology, Implementation, Service Delivery, Vendors
Support versus Change, Evolution versus Revolution
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Jacob Morgan wrote a piece about adoption a while back, and he had a pretty interesting concept around supporting business process as opposed to change management. This is really quite new to me, as we’ve always talked about change management and behavioral change as opposed to a softer concept of “support.” You need to speak…
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David Zinger 3 Words Follow-up
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3 Words Follow-up to yesterday’s post written by David Zinger. I am so pleased you took so much away from 3 little words. It makes me feel stronger than the 3 little pigs and I know some wolf can blow my 3 word structure down. The words are all important to me and my work.…
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Branding and the 3-word Theme
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I was checking out David Zinger’s twitter page and noticed his 2009 3-word theme. They are “Authentic, Connections, Engage.” A part of me wants a 5 page manifesto on his choice of these words and why they are important to him this year. (he probably wrote a blog post on this, but I missed it).…
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SuccessFactors: Success = Strategy + Execution
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I was looking at a SuccessFactor’s employee laptop the other day and she had a huge sticker on it with the words “Success = Strategy + Execution.” I could not help wondering to myself if this was really the equation, or just simplified marketing jargon. Granted, SuccessFactors is probably pretty darn good at what they…
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Change Management, Enterprise Solutions, Governance, HR Service Delivery, HR Strategy, HR Technology
M&A – Whose System Wins?
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I must say that sometimes M&A transitions are a pain in the *** for HR and HRIT practitioners. It’s quite rare in my experience that a merger will be a pure 50/50%, more often than not one of the merger partners is getting a tiny fraction more than 50% and so can govern the decisions…
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Normative Data for Employee Surveys – Worth the Spend?
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Guest Author: Stephen B. Jeong, Ph.D. As a child, whenever I would screw up, my mother always said, “Why can’t you be more like Billy?” Billy was a straight-A student who excelled in every sport with which he was involved – an all-around “wunderkind” who could do no wrong. Needless to say, I didn’t like…
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Addicting HR
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Can you make your managers addicted to HR? Can you make them care about processes and policies and procedures? Do they really care about the employee engagement score? Personally, I think we can, but I’m not sure we know how to do it yet. Three and five years ago, we all saw the demos of…
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Keeping Managers Accountable for Turnover
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— You must have a manager training program — You must have education on employee engagement — Metric on first year employee turnover, how much of hires were an employee brand mismatch versus manager skill? Are your managers accountable for turnover? Do you chalk that 20% turnover to the state of your business, company or…
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Global Change Management
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So you’re rolling out a global HRIT strategy. Perhaps this means you are putting the entire enterprise on a global recruiting system, or you will ask each business unit and country to provide data to a global data warehouse, or even more extreme, perhaps you are forcing all of your businesses to go onto a…
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Global HRMS Cultural Issues
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Everyone wants global data. They want it in a global HRMS, or in a data warehouse. They want shared accessible data in communized practices and processes. They want the ability to roll-up data and aggregate reports and dashboards. They want workflow that crosses borders, and business units. To be honest, all of this is quite…
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Engagement Overkill?
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No pun intended. But I’m troubled and I don’t get it. This morning the acting CFO over at Freddie Mac committed suicide. He was brought in after the bailout, so theoretically he should not have a ton of direct responsibility over the causes of the current economic crisis. People seem to be committing suicide at…