HR Strategy
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Understanding Change Drivers in Change Management
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The actual drivers for change don’t often make headlines. We talk about FUD (fear, uncertainty, doubt) and we talk about hour tactics of communications and training programs, but to really understand change and how your employees will react, you need a better understanding of the change driver. ((This entire post was formulated after reading http://www.change-management-blog.com/2007/02/change-drivers.html))…
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Communicating with a Millennial (Part 4: The Transition to Work)
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So what are the right expectations for a millennial just entering toe workforce? Ryan states “I find that managers are not giving me the appropriate guidance necessary for me to grow in the company. They’re too concerned with what’s going on above them to look at what’s going on below.” And “Some of my best…
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Communicating with a Millennial (Part 3: Getting to Know You)
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This wasn’t supposed to be a series. Both the Recruiting Animal and “Ryan” have brought up interesting points that I’d like to comment on. Is it possible that all of this “adjusting” going both ways (to the Millennials and for them to work) is really just workforce entry angst? Recruiting Animal: If that’s true, it…
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Communicating with a Millennial (Part 2: Dubs needs friends)
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There was a fair amount of conversation regarding this “millennial” generation last week, some of it controversial and with minor disagreement. There doesn’t seem to be differences in that we all agree that each generation has it’s own quirks in terms of preferences that can be stereotyped, as well as communication methods that might be…
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Communicating with a Millennial
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I’ve spent a lot of time trying to understand what I’ve been calling the millennials, others have been calling Gen Y. I think we all understand that there’s a significant change in the way this generation is looking at work and life. Certainly the world as it gets smaller and easier to access through both…
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Employee Morale and Uncertainty
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The other day I was visiting a client site and was struck by how recent financial difficulties experienced by the client had impacted the workforce. As part of my job, I had to interview personnel at different levels, and as a result was able to get some great insight into the morale level of the…
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Capturing Collaboration Networks in HR
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There’s much talk about collaboration networks these days. In truth, collaboration is how work gets done. Very few jobs require people to work in solitude to achieve their goals, and most work is best performed in either team environments or informal groups. The first problem is that almost nobody is capturing the collaboration network. How…
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Who will own performance management?
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Dave Lefkow asks “who will own performance management?” I have several responses. Finally, a talent acquisition guy who realizes that talent management is not just recruiting. For ages, the talent acquisition vendors have been calling themselves talent management. Sure, it’s a component, but you don’t see companies like SuccessFactors suggesting that their performance product is…
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Google’s Ten Golden Rules For Talent
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It’s hard not to be enamored with certain technologies. The truly cutting edge personalized nature of web 2.0 is easy to adopt. My personal favorites are Google products, Firefox, and the engine of this site, WordPress. The reason is that these products are truly extensible from various standpoints. Not only are these products impressive, but…
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The Most Critical Jobs
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Why is it that the jobs that are really important are always the ones that are overlooked? Either they are overlooked, pushed aside, or when times get tough, are the first to go. I’ve been meaning to write about this for a couple of weeks. Recently a friend of mine head that his job was…
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Employee Self Service – Lessons From Web Design
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Information Architects put out a list of their top 50 websites and what factors made them successful. I particularly like IA’s tagline of “Interface Design is Brand Design.” As you think about your self service sites, understanding that driving adoption and branding at the same time is a key factor in overall success. IA puts…
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Employee Self Service – Lessons From eCommerce
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HR service delivery usually encompasses a combination of on-site representation (face to face) and call centers for phone communications. However, more and more our self service sites are also playing a role in the service delivery mix. When we’re talking about on-line customer service as it applies to employee and manager self service, we need…
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Does Recruiting Software Make HR More Effective?
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Alana Post recently wrote some biting criticism of HR technology, most specifically recruiting software. ((Since the post has been removed, I won’t go into specifics other than to say that her post was extremely interesting to me and I’ll try to hit the high points without revealing anything she may have decided to keep private.)) …
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Required Skills for HR Transformation
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I had a bit of a humorous moment as I was reading this article from Mercer.com. While besides the point of this post, the Mercer page starts out saying: The survey reveals that despite some progress, nearly 60% of finance executives still view HR as a cost rather than a strategic partner; and 80% of…
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A Primer on HR Transformation
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I ran across what may be the nicest summary of HR transformation I’ve seen in quite some time. Deloitte describes the history and future of (global) HR transformation as follows: The First Generation of global HR Transformation began to take shape in the mid-1990s, gradually evolving from HR strategy presentations to full-blown transformation initiatives and…
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Globalization, Economic Scale, and Talent – The Realities of Asia
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Michael Specht pointed me at this video link where he drew out the following thought: “the 25% of China population with the highest IQ is larger than the total population of North America.” ((Specht, Michael, February 11, 2007. “The Growth of Our Planet and its Impact.” Retrieved from http://www.specht.com.au/michael/ on February 24, 2007.)) I’ve speculated…
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Usability and Accessibility as Brand
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When we think of the employer brand, how often are we thinking about our HR technology suite as contributors to that brand? In general, I’m not talking about your HRMS type applications. Instead, the applications that touch employees and managers such as self service and portal are critical user interfaces that can offer a major…
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Myths of Employee Engagement: Part 3
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Over the last couple days I posted some basic reactions to WorkUSA’s research on employee engagement. Today, I’d like to continue with some reactions to the rest of their “key findings.” Engagement is a leading indicator of financial performance. Companies that increase their engagement levels can expect to significantly improve their subsequent financial performance. ((Watson…
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Myths of Employee Engagement: Part 2
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Yesterday I posted some basic reactions to WorkUSA’s research on employee engagement and manager communications. Today, I’d like to continue with some reactions to the second half of their “key findings.” Some of you may thing “Does Dubs always have to disagree?” Well, I don’t always. But I do like to put my particular spin…
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Myths of Employee Engagement: Part 1
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I found on the Watson Wyatt site a WorkUSA research paper that WW looks to have sponsored. In the “WorkUSA® 2006/2007: Debunking the Myths of Employee Engagement, Executive Summary,” WorkUSA attempts to identify some myths and ascertain what actions might be most important in driving engagement. (I should note that I didn’t purchase the full…