Engagement
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Salary and Benefits are NOT Engagement Tools
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So you’re thinking about getting married. You go out and buy a ring with a diamond in it, you figure out a romantic place to ask, and then you get down on one knee and pop the question. Somehow, she says “yes.” They key is that there are probably a large number of reasons she…
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Employee Selection and Workforce Diversity: Are Current Tools Up To The Task?
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Guest Author: Stephen B. Jeong, Ph.D. Hispanics, African Americans, Asians and Native Americans now constitute more than one-third of the U.S. population. By 2042, they are projected to make up nearly one-half of all Americans. Given these rapidly changing demographics—and consequently, the rapidly changing U.S. marketplace—many organizations are recognizing that workplace diversity is a business…
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Implementation and the “Personal Win”
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We always end up talking about employee adoption whenever we are implementing anything whether it’s technology, process or anything else. When we talk about adoption, we’re really talking change management, and in that we are talking about changing both behaviors of people as well as attitudes. We want to convert both their minds as well…
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Market Salary Rates
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The HR Capitalist had a post the other day about pricing candidate salaries. But as usual, I have my own opinions. Say it with me – the market rate for any candidate is the $$ amount they will accept. They’ve got info about what they are worth, you’ve got info about what they are worth. …
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Employee Engagement Surveys – Cost-cutting strategy when using a vendor
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Guest Author: Stephen B. Jeong, Ph.D. Those of you in smaller organizations who have worked in HR/OD for even just a few years are sure to be familiar with organizational surveys. You then also know – depending on the size and complexity of the organization – how costly this effort can be when you hire…
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Survey Design 101 – Part 1: What to Ask and How
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Guest Author: Stephen B. Jeong, Ph.D. It’s time for that annual “all-hands” annual employee survey! You’re charged with going to your employees and asking “how are we (as a company) doing?” Putting together a set of survey questions may seem fairly intuitive – and it is… for the most part. However, there are at least…
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Normative Data for Employee Surveys – Worth the Spend?
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Guest Author: Stephen B. Jeong, Ph.D. As a child, whenever I would screw up, my mother always said, “Why can’t you be more like Billy?” Billy was a straight-A student who excelled in every sport with which he was involved – an all-around “wunderkind” who could do no wrong. Needless to say, I didn’t like…
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Engagement Overkill?
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No pun intended. But I’m troubled and I don’t get it. This morning the acting CFO over at Freddie Mac committed suicide. He was brought in after the bailout, so theoretically he should not have a ton of direct responsibility over the causes of the current economic crisis. People seem to be committing suicide at…
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Most Admired?
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Hay Group presented the findings from an exclusive HR-specific recalibration of Fortune magazine’s Most Admired Companies rankings, as well as key business practices that distinguish these companies from their competitors. For more than 10 years, Hay Group has partnered with Fortune magazine annually to identify the Most Admired Companies and the business practices that make…
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HR Metrics: Turnover Rate
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Honestly, I could really care less about turnover rate the way most organizations calculate it. Sure, it informs me a little bit regarding the employer brand, and perhaps about the organization’s competitiveness against the market, but overall, turnover can be used much more effectively. Most turnover reports consist of organizational and departmental turnover with terminations…
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LinkedIn Talent Advantage
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LinkedIn is expanding it’s corporate recruiting functionality today with Talent Advantage. Really, all of the functionality is old stuff that has been rebranded. There is a new “Custom Company Profile” which I think has existed in one form or another for some time, but now has new functionality for employer branding and some cool algorythms…
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Why We Don’t Need HR
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Simon Baker wrote a piece that was not as inflammatory as the well known “Why We Hate HR” article a couple years ago. I found it quite entertaining and thought it deserved a response. Simon has a couple of good points, but also it’s discouraging to see his opinions from both a management and strategy…
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Microsoft’s Attempt at GenY
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Hey, Genius. We want you. We know you’re genius in some way or another. Whether you’re code crazy, binary brilliant or master of origami dollhouses, it’s all good by us. So if you’re feeling genius at the moment, or just want to tale a cerebral siesta, come take a look around. ((Retrieved from http://hey-genius.com/ on…
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Innovation is an HR Problem
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I was reading an article in a recent McKinsey Quarterly on innovation. The Quarterly was interviewing Brad Bird from Pixar, and I was surprised how often employee engagement came up. Sure, Brad talked about collaboration and all the rest, but the engagement of the employee teams surprised me. In HR, we all know that employee…
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The CEO and Company Culture
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The other systematic asks: In a recent interview with one of our analysts, a Fortune 500 company’s HR director said (not verbatim) “It’s not HR’s job to define our culture. It’s the CEO’s job. It’s our job to communicate that culture.” While I understand the position I have to say it doesn’t sit fully well…
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Pet Peeves Translated to HR 3
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When you’re angry, it’s still better to be nice. Sometimes, I see people who are not angry over anything, yet they are still not nice. Here’s my message: some of the people we interact with in HR can have huge impacts on our workforce. My main example is interactions with consultants and vendors. I’ve seen…
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Gen Y’s Entitlement Employment
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What do we do with these kids? They are high maintenance, operate in a different model, and often leave our organizations before we get much value out of them. I myself exited college in a rather severe economic downturn. Waiting 5 months before I scored a commission only job, there really wasn’t much around for…
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The Right Metrics
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Knowledge@Wharton had a great article recently about performance drivers. Here’s a brief excerpt: As the Dean of a business school, you decide that the best reflection of winning is BusinessWeek’s rankings. These are prominent reputation scores created by a third party that directly pits business schools against each other every two years. Essentially all MBA…
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Pride and Shame in Employee Engagement
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We generally hear about employee engagement being defined as that intangible quality which exists within an employee that stimulates him or her to work that additional discretionary hour beyond what is required for the basic performance of his or her job. In the Western world, we usually think this comes from having “cool work” or…
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Changing Management Culture to Improve Employee Creativity
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More and more of the literature that is out there (at least what I’m reading) is about innovation. Business thinkers are clearly over the fact that R&D, engineering and production is moving offshore. They realize that those tasks can go away, so long as we keep our edge where it counts – thinking up new…