Change Management
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The Endless Immensity of the Sea
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“If you want to build a ship, don’t gather people together to collect wood and don’t assign them tasks and work, but rather, teach them to long for the endless immensity of the sea.” Saint-Exupery Ok – so I don’t get out on the water that often, and I’m a cyclist so I tend to…
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Change Management, Collaboration, Communications, Governance, HR Strategy, HR Strategy and TechnologyThinking Like A Leader
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On my recent Taiwan trip with my family, one of my uncles tagged along for much of the tour. I really like this uncle as he is often quite interesting to talk to, and is an extremely smart guy. He’s been retired for a while from his last job as the COE of a major…
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Fooling Ourselves
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I’ve been watching with fascination over the last couple years as countires have rebelled against their governments (Arab Spring in 2011), and American citizens have condemned corruption, and congratulated the populous for rising up and forcing change. It’s fascinating to me because we are so unaware of what has been going on around us for…
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The Pain Threshold
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Lance Armstrong was a US National Champion and a World Champion long before he ever won seven (eight?) Tours de France. The man was always known in cycling circles as the next big gun in US cycling. In one race (San Diego I think), we were riding a horrifically fast pace, many of us in…
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Deception and Selling Your Data
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US President Obama is a Muslim, right? Raised in Kenya, he’s a Mau Mau sympathizer, and actually not even a US citizen (masterfully covered up I must add). Apparently in a new poll, fully 50% of the US population registered with the Republican party believe this ((Joe Klein, “Huckabucking.” Time Magazine, March 11, 2011. Page…
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I Should Have Been A Rice Farmer
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OK, I’m Taiwanese, and I recently went back to Taiwan to visit family and see the “home country” that I’ve never been to. As I stayed in the apartment my family had rented, surrounded by rice paddies on all sides, i realized how close I was to having been a rice farmer of some type.…
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Nucleating agents for change
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Interesting thing about water. You can pretty significantly influence the temperature at which water freezes simply by introducing an agent to it. But there are other times when water actually should freeze, when it is pure and below the freezing temperature, but that water can be held in a liquid state at just below the…
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Dulling the Noise
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So I admit that I use multiple methods to dull the noise when I’m on a plane. The first are the industrial grade ear plugs from Home Depot. I love these things, but by themselves, it’s not enough. Second in the line of defense are the Bose noise reduction headsets. Combined with the ear plugs,…
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HR Technology Deployments
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I love it when consultants come in and talk to you about all the things you need to do around an implementation. Obviously your implementer is going to do all the normal things around table configuration and testing, but they often miss some of the bigger items. When consultants come in to talk about the…
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The Butterfly Effect
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In 1972, Edward Lorenz wrote a paper called “Predictability: Does the Flap of a Butterfly’s Wings in Brazil set off a Tornado in Texas?” In this paper, the flapping of a butterfly’s wings, a minute, very low mass, and quite insignificant action, represents a small initial and remote condition that can lead to major downstream…
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HR Web 2.0 Supply Chain
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In most businesses, if the supply chain stops, everything stops. Ford can’t make cars if they don’t have wheels, hospitals get pretty jammed up if all the CT machines are down, and most organizations wither away if the sales pipeline goes away. You can view almost any portion of any business from a supply chain…
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Users First, Company Second
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I feel like I always talk about change management and adoption. When implementing a new system, I can definitely say that over the last few years I’ve seen a marked improvement in the diligence of internal implementation project managers in stressing the importance of behavioral change and end user adoption. It is honestly so easy…
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The Shift to Engagement
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I was reading a post on 2010 (originally attributed to Joyce Gioia, but without a link). ((Quick note to my fellow bloggers, Even though I don’t always link, I do almost always footnote. It’s a pain, but we live in an age where viral communications threaten the attribution of thought generation and innovative thinking. People…
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Change Management, HR Service Delivery, HR Strategy, HR Technology, Implementation, Service Delivery, Vendors
Support versus Change, Evolution versus Revolution
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Jacob Morgan wrote a piece about adoption a while back, and he had a pretty interesting concept around supporting business process as opposed to change management. This is really quite new to me, as we’ve always talked about change management and behavioral change as opposed to a softer concept of “support.” You need to speak…

